<?xml version="1.0" encoding="utf-8"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>SmartDukaan &#x2013; /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-editNew.vm</title><description>WebSVN RSS feed &#x2013; SmartDukaan</description><lastBuildDate>Sun, 05 Apr 2026 01:14:44 +0530</lastBuildDate><generator>WebSVN 2.8.6-DEV</generator><language>en</language><link>https://svn.smartdukaan.com/log.php?repname=SmartDukaan&amp;path=%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-editNew.vm&amp;max=40&amp;</link><atom:link href="https://svn.smartdukaan.com/rss.php?path=%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-editNew.vm&amp;repname=SmartDukaan" rel="self" type="application/rss+xml" />
<item><pubDate>Tue, 13 Mar 2012 12:11:25 +0530</pubDate><dc:creator>anupam.singh</dc:creator><title>Rev 4689 – Trac # 960, 911 Reveiwer : Rajveer  1.) Cancellation ...</title><description>&lt;div&gt;&lt;strong&gt;anupam.singh – 9 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac # 960, 911&lt;br /&gt;
Reveiwer : Rajveer&lt;br /&gt;
&lt;br /&gt;
1.) Cancellation flow initiated from CRM.&lt;br /&gt;
2.) Agents can assign tickets at the time of creation.&lt;/div&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/BaseController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrderInfoController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-order-info-index.vm&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-editNew.vm&amp;rev=4689</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-editNew.vm&amp;rev=4689</guid></item>
<item><pubDate>Fri, 23 Sep 2011 11:08:39 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3405 – Trac#488 Made Tickets and activities non-user specific</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 29 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#488 Made Tickets and activities non-user specific&lt;/div&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityController.java&lt;br /&gt;+ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityInfoController.java &lt;i&gt;(copied from /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityInfoController.java@3390)&lt;/i&gt;&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java&lt;br /&gt;x /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityController.java&lt;br /&gt;x /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityInfoController.java&lt;br /&gt;x /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserTicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/resources/shiro.ini&lt;br /&gt;~ /trunk/Crm/src/main/webapp/css/common.css&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-index.vm&lt;br /&gt;+ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-info-index.vm &lt;i&gt;(copied from /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-info-index.vm@3397)&lt;/i&gt;&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm&lt;br /&gt;+ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm &lt;i&gt;(copied from /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm@3397)&lt;/i&gt;&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;x /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-editNew.vm&lt;br /&gt;x /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-index.vm&lt;br /&gt;x /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-info-index.vm&lt;br /&gt;x /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm&lt;br /&gt;x /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-editNew.vm&lt;br /&gt;x /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-index.vm&lt;br /&gt;~ /trunk/CRMService/pom.xml&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Activity.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/ActivityHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-editNew.vm&amp;rev=3405</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-editNew.vm&amp;rev=3405</guid></item>
<item><pubDate>Wed, 21 Sep 2011 12:30:20 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3390 – Trac#488  - Added few more fields customer name etc. ...</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 41 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#488&lt;br /&gt;
 - Added few more fields customer name etc. to activity and tickets&lt;br /&gt;
 - Made thrift model objects enriched with creator and assignee objects&lt;br /&gt;
 - Added search filter to query tickets, activities, agents from CRM with single method&lt;/div&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/auth/CRMAuthorizingRealm.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/BaseController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/LoginController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityInfoController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserTicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/util/CRMEmailProcessor.java&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-info-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-editNew.vm&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Activity.java&lt;br /&gt;+ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/SearchFilter.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Ticket.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/ActivityHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/AgentHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/TicketHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/ActivityMapper.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/AgentMapper.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/TicketMapper.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/ActivityMapper.xml&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/AgentMapper.xml&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/TicketMapper.xml&lt;br /&gt;~ /trunk/CRMService/src/main/resources/mybatis-config.xml&lt;br /&gt;~ /trunk/CRMService/src/test/java/in/shop2020/crm/handler/ActivityHandlerTest.java&lt;br /&gt;~ /trunk/CRMService/src/test/java/in/shop2020/crm/handler/TicketHandlerTest.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Activity.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java&lt;br /&gt;+ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/SearchFilter.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Ticket.java&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-editNew.vm&amp;rev=3390</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-editNew.vm&amp;rev=3390</guid></item>
<item><pubDate>Fri, 16 Sep 2011 12:17:21 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3339 – Trac#488   - Added support for Inbox scan of ...</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 35 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#488 &lt;br /&gt;
 - Added support for Inbox scan of &lt;a href=&quot;mailto:help@shop2020.in&quot;&gt;help@shop2020.in&lt;/a&gt; account and creating tickets for them&lt;br /&gt;
 - Added support for creating tickets/activities for unregistered users&lt;/div&gt;+ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityInfoController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserTicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java&lt;br /&gt;+ /trunk/Crm/src/main/java/in/shop2020/util/CRMEmailProcessor.java&lt;br /&gt;+ /trunk/Crm/src/main/java/in/shop2020/util/EmailReader.java&lt;br /&gt;~ /trunk/Crm/src/main/webapp/css/common.css&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;+ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-editNew.vm&lt;br /&gt;+ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm&lt;br /&gt;+ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-info-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-index.vm&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/ActivityHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/AgentHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/ActivityMapper.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/AgentMapper.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/ActivityMapper.xml&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/AgentMapper.xml&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/user/UserCommunicationType.java&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/UserModel/UserModel.thrift&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-editNew.vm&amp;rev=3339</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-editNew.vm&amp;rev=3339</guid></item>
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