SmartDukaan – /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java

Rev 5919 – Creating activities while extending expiry date

anupam.singh — Fri, 31 Aug 2012 19:03:40 +0530

anupam.singh – 1 file(s) modified
Creating activities while extending expiry date

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java

Rev 5917 – On expiry-extension ticket Id was not being set. Fixed.

anupam.singh — Fri, 31 Aug 2012 15:22:19 +0530

anupam.singh – 4 file(s) modified
On expiry-extension ticket Id was not being set. Fixed.

Rev 5909 – Changes for new page in Crm for showing ticket category ...

amar.kumar — Wed, 29 Aug 2012 17:44:02 +0530

amar.kumar – 13 file(s) modified
Changes for new page in Crm for showing ticket category with open ticket count
Reviewed by : Anupam Singh

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/BaseController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/agent-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm
+ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-open.vm
~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/TicketHandler.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/TicketMapper.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/TicketMapper.xml
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift

Rev 5865 – Corrected call to SaveUserEmail

amar.kumar — Wed, 22 Aug 2012 17:08:45 +0530

amar.kumar – 1 file(s) modified
Corrected call to SaveUserEmail

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java

Rev 5791 – Trac # 1526 CRM ticket will now be created for ...

anupam.singh — Wed, 15 Aug 2012 02:22:48 +0530

anupam.singh – 10 file(s) modified
Trac # 1526
CRM ticket will now be created for orders which are at pickup stores and their return date is nearing.

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm
~ /trunk/PyProj/src/shop2020/model/v1/order/impl/DataAccessors.py
~ /trunk/PyProj/src/shop2020/model/v1/order/script/PickupStoreReturns.py
~ /trunk/PyProj/src/shop2020/thriftpy/crm/CRMService-remote
~ /trunk/PyProj/src/shop2020/thriftpy/crm/ttypes.py
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/TicketCategory.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift

Rev 5407 – Ticket Id : #1352 #1372 #1373 Changes for 1) ...

amar.kumar — Wed, 13 Jun 2012 03:26:10 +0530

amar.kumar – 15 file(s) modified
Ticket Id : #1352 #1372 #1373
Changes for
1) Adding new ticket category
2) Showing trust level while COD verification
3) Creating tickets from UserCommunication table
4) Adding dummy vm file for AddressController

Reviewed By : Anupam Singh

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm
+ /trunk/CRMService/src/main/java/in/shop2020/crm/util/UserCommunicationProcessorTask.java
~ /trunk/PyProj/src/shop2020/model/v1/user/impl/UserContextSerivceHandler.py
~ /trunk/PyProj/src/shop2020/model/v1/user/impl/UserDataAccessors.py
~ /trunk/PyProj/src/shop2020/thriftpy/crm/CRMService.py
~ /trunk/PyProj/src/shop2020/thriftpy/crm/ttypes.py
~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/user/ttypes.py
~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/user/UserContextService.py
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/TicketCategory.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/user/UserContextService.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift
~ /trunk/ThriftGen/thriftsrc/UserModel/UserModel.thrift
~ /trunk/Website/src/main/java/in/shop2020/serving/controllers/ContactUsController.java
+ /trunk/Website/src/main/webapp/WEB-INF/content/address.vm

Rev 5348 – Adding COD Verification Agent Reviewer : Mandeep

anupam.singh — Fri, 01 Jun 2012 14:55:54 +0530

anupam.singh – 8 file(s) modified
Adding COD Verification Agent
Reviewer : Mandeep

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/PyProj/src/shop2020/model/v1/order/impl/DataAccessors.py
~ /trunk/PyProj/src/shop2020/model/v1/order/impl/DataService.py
~ /trunk/PyProj/src/shop2020/model/v1/order/impl/OrderServiceHandler.py
~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/order/TransactionService-remote
~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/order/TransactionService.py
~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/order/TransactionService.java
~ /trunk/ThriftGen/thriftsrc/OrderService/OrderService.thrift

Rev 4689 – Trac # 960, 911 Reveiwer : Rajveer 1.) Cancellation ...

anupam.singh — Tue, 13 Mar 2012 12:11:25 +0530

anupam.singh – 9 file(s) modified
Trac # 960, 911
Reveiwer : Rajveer

1.) Cancellation flow initiated from CRM.
2.) Agents can assign tickets at the time of creation.

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/BaseController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrderInfoController.java
~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-editNew.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-order-info-index.vm

Rev 4682 – Removed option to cancel from OM dashboard. Changed CANCELED ...

rajveer — Mon, 12 Mar 2012 18:50:11 +0530

rajveer – 8 file(s) modified
Removed option to cancel from OM dashboard. Changed CANCELED status to COD_VERIFICATION_FAILED. Changed REFUNDED status to CANCELLED_DUE_TO_LOW_INVENTORY.

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java
~ /trunk/HotspotDashboard/src/main/java/in/shop2020/hotspot/dashbaord/client/inbox/OrderDetails.java
~ /trunk/HotspotDashboard/src/main/java/in/shop2020/hotspot/dashbaord/server/TransactionUtils.java
~ /trunk/PyProj/src/shop2020/model/v1/order/impl/DataAccessors.py
~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/order/ttypes.py
~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/order/OrderStatus.java
~ /trunk/ThriftGen/thriftsrc/OrderService/OrderService.thrift

Rev 4681 – Trac ID : #901, #961 Reviewed By : Anupam Singh

amar.kumar — Mon, 12 Mar 2012 18:42:41 +0530

amar.kumar – 9 file(s) modified
Trac ID : #901, #961
Reviewed By : Anupam Singh

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java
~ /trunk/Crm/src/main/webapp/css/common.css
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm
~ /trunk/PyProj/src/shop2020/thriftpy/crm/ttypes.py
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/TicketCategory.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift

Rev 4663 – Changed enum name from INIT to COD_VERIFICATION_PENDING

rajveer — Fri, 09 Mar 2012 11:35:55 +0530

rajveer – 3 file(s) modified
Changed enum name from INIT to COD_VERIFICATION_PENDING

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrderInfoController.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/util/CODTransactionProcessorTask.java

Rev 4490 – Added DOA Request and return request raised handling in CRM. ...

anupam.singh — Mon, 13 Feb 2012 13:45:46 +0530

anupam.singh – 15 file(s) modified
Added DOA Request and return request raised handling in CRM. On ticket info page clicking on activity now shows attachments as well.

Trac #894, #862, #863

Reviewer : Mandeep Dhir

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityInfoController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/BaseController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrderInfoController.java
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/TicketCategory.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/catalog/Category.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/catalog/InventoryService.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/catalog/Item.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/catalog/ItemInventory.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift

Rev 4438 – Generating activity whenever a flagged payment is blocked or allowed. ...

anupam.singh — Mon, 06 Feb 2012 15:38:12 +0530

anupam.singh – 4 file(s) modified
Generating activity whenever a flagged payment is blocked or allowed. Doing exception handling

Reviewer : Mandeep Dhir

Rev 4287 – For order cancellation request tickets populate orders only when order ...

anupam.singh — Thu, 05 Jan 2012 19:04:17 +0530

anupam.singh – 1 file(s) modified
For order cancellation request tickets populate orders only when order status is "cancellation request recieved"

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java

Rev 4277 – Trac#809 Reviewer : Mandeep Dhir When user requests ...

anupam.singh — Mon, 02 Jan 2012 18:16:11 +0530

anupam.singh – 3 file(s) modified
Trac#809

Reviewer : Mandeep Dhir

When user requests for order cancellation a ticket is generated for the same in CRM and order goes into "cancel_request_recieved" state.
Outbound team in CRM should have an option to confirm or deny the request which should mark the order as cancelled or to its previous state respectively.

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm
~ /trunk/Website/src/main/java/in/shop2020/serving/controllers/ContactUsController.java

Rev 4267 – Trac#805 Task to generate tickets for flagged payments. Ability ...

anupam.singh — Fri, 30 Dec 2011 12:09:08 +0530

anupam.singh – 11 file(s) modified
Trac#805

Task to generate tickets for flagged payments.
Ability to allow or block such payments in CRM.

Reviewer : Mandeep Dhir

Rev 4256 – REVIEWER: THE ANUPAM Converting html body of email to plain ...

mandeep.dhir — Wed, 28 Dec 2011 15:56:32 +0530

mandeep.dhir – 1 file(s) modified
**REVIEWER: THE ANUPAM**
Converting html body of email to plain text to avoid inappropriate truncation that could lead to UI rendering issues.

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java

Rev 4241 – TracId : #684, #740 Reviewer : Mandeep Dhir 1. ...

anupam.singh — Mon, 26 Dec 2011 15:36:39 +0530

anupam.singh – 25 file(s) modified
TracId : #684, #740
Reviewer : Mandeep Dhir

1. Provided a selection list to choose a category for the reason of COD order cancellation.
2. In ticket edit view, showed links to view activity description.
3. Generating activity for bounced mail from send-grid now possible.
4. Column width of tables now different for different columns
5. Files attached in emails from users to CRM agents now visible in the UI.
6. UI enhancements.

~ /trunk/Crm/.project
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityInfoController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrderInfoController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrdersController.java
~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java
~ /trunk/Crm/src/main/java/in/shop2020/util/CRMEmailProcessor.java
+ /trunk/Crm/src/main/java/in/shop2020/util/EmailUtils.java
~ /trunk/Crm/src/main/webapp/css/common.css
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-info-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-cart-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-order-info-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-orders-index.vm
~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Activity.java
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/ActivityMapper.xml
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Activity.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift

Rev 4206 – Reducing activity size in case it grows beyond a limit

mandeep.dhir — Thu, 15 Dec 2011 10:58:36 +0530

mandeep.dhir – 3 file(s) modified
Reducing activity size in case it grows beyond a limit

Rev 4035 – Trac#647 Setting assignee appropriately

mandeep.dhir — Fri, 11 Nov 2011 23:20:19 +0530

mandeep.dhir – 1 file(s) modified
Trac#647 Setting assignee appropriately

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java

Rev 4034 – Enhancing the escalation matrix. Displaying delay reason and expected shipping ...

mandeep.dhir — Fri, 11 Nov 2011 22:37:26 +0530

mandeep.dhir – 4 file(s) modified
Enhancing the escalation matrix. Displaying delay reason and expected shipping time.

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrderInfoController.java
~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-order-info-index.vm

Rev 4020 – Trac#647 Built Escalation matrix and also allowing agents to voluntarily ...

mandeep.dhir — Fri, 11 Nov 2011 11:40:16 +0530

mandeep.dhir – 8 file(s) modified
Trac#647 Built Escalation matrix and also allowing agents to voluntarily assign themselves to unassigned tickets

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm
~ /trunk/PyProj/src/shop2020/thriftpy/crm/ttypes.py
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/ActivityType.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift

Rev 4008 – Trac#595 Robust handling of Failed payments, COD transactions and delayed ...

mandeep.dhir — Wed, 09 Nov 2011 14:08:53 +0530

mandeep.dhir – 38 file(s) modified
Trac#595 Robust handling of Failed payments, COD transactions and delayed orders by CRM. TransacitonService and PaymentService now persist relevant transactions, payments to their own database. Then CRM polls these new tables and processes them (creation of tickets essentially)

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/BaseController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-info-index.vm
~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java
+ /trunk/CRMService/src/main/java/in/shop2020/crm/util/CODTransactionProcessorTask.java
x /trunk/CRMService/src/main/java/in/shop2020/crm/util/CODTxnProcessor.java
+ /trunk/CRMService/src/main/java/in/shop2020/crm/util/DelayedOrderProcessorTask.java
x /trunk/CRMService/src/main/java/in/shop2020/crm/util/FailedPaymentsProcessor.java
+ /trunk/CRMService/src/main/java/in/shop2020/crm/util/PaymentProcessorTask.java
+ /trunk/PaymentService/src/main/java/in/shop2020/payment/handler/PaymentRequiringExtraProcessingHandler.java
+ /trunk/PaymentService/src/main/java/in/shop2020/payment/persistence/PaymentRequiringExtraProcessingMapper.java
~ /trunk/PaymentService/src/main/java/in/shop2020/payment/service/handler/PaymentServiceHandler.java
+ /trunk/PaymentService/src/main/resources/in/shop2020/payment/persistence/PaymentRequiringExtraProcessingMapper.xml
~ /trunk/PyProj/src/shop2020/model/v1/order/impl/DataAccessors.py
~ /trunk/PyProj/src/shop2020/model/v1/order/impl/DataService.py
~ /trunk/PyProj/src/shop2020/model/v1/order/impl/OrderServiceHandler.py
~ /trunk/PyProj/src/shop2020/thriftpy/crm/CRMService-remote
~ /trunk/PyProj/src/shop2020/thriftpy/crm/CRMService.py
~ /trunk/PyProj/src/shop2020/thriftpy/crm/ttypes.py
~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/order/TransactionService-remote
~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/order/TransactionService.py
~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/order/ttypes.py
~ /trunk/PyProj/src/shop2020/thriftpy/payments/PaymentService-remote
~ /trunk/PyProj/src/shop2020/thriftpy/payments/PaymentService.py
~ /trunk/PyProj/src/shop2020/thriftpy/payments/ttypes.py
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/TicketCategory.java
+ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/order/ExtraTransactionProcessingType.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/order/TransactionService.java
+ /trunk/ThriftConfig/src/main/java/in/shop2020/payments/ExtraPaymentProcessingType.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/payments/PaymentService.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift
~ /trunk/ThriftGen/thriftsrc/OrderService/OrderService.thrift
~ /trunk/ThriftGen/thriftsrc/PaymentService/PaymentService.thrift

Rev 3972 – Querying reopen tickets as well when open tickets are asked ...

mandeep.dhir — Tue, 01 Nov 2011 17:37:54 +0530

mandeep.dhir – 1 file(s) modified
Querying reopen tickets as well when open tickets are asked for

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java

Rev 3578 – Trac#508 Adding functionality in CRM to help agents reach users ...

mandeep.dhir — Tue, 11 Oct 2011 15:43:34 +0530

mandeep.dhir – 18 file(s) modified
Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)

Rev 3546 – Trac#511 Changes related to COD orders verification

mandeep.dhir — Fri, 07 Oct 2011 16:28:14 +0530

mandeep.dhir – 27 file(s) modified
Trac#511 Changes related to COD orders verification

+ /trunk/Common/src/main/java/in/shop2020/utils/ModelUtils.java
~ /trunk/Crm/pom.xml
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrderInfoController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrdersController.java
~ /trunk/Crm/src/main/java/in/shop2020/util/CRMEmailProcessor.java
~ /trunk/Crm/src/main/webapp/css/common.css
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-order-info-index.vm
~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Activity.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/SearchFilter.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Ticket.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/ActivityMapper.xml
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/TicketMapper.xml
~ /trunk/PyProj/src/shop2020/thriftpy/crm/CRMService.py
~ /trunk/PyProj/src/shop2020/thriftpy/crm/ttypes.py
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Activity.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/SearchFilter.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Ticket.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift

Rev 3519 – Trac#485 Using CKEditor for converting test/plain to text/html before sending ...

mandeep.dhir — Mon, 03 Oct 2011 17:17:05 +0530

mandeep.dhir – 257 file(s) modified
Trac#485 Using CKEditor for converting test/plain to text/html before sending email to users through CRM.

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
+ /trunk/Crm/src/main/webapp/ckeditor
+ /trunk/Crm/src/main/webapp/ckeditor/.htaccess
+ /trunk/Crm/src/main/webapp/ckeditor/adapters
+ /trunk/Crm/src/main/webapp/ckeditor/adapters/jquery.js
+ /trunk/Crm/src/main/webapp/ckeditor/ckeditor.js
+ /trunk/Crm/src/main/webapp/ckeditor/config.js
+ /trunk/Crm/src/main/webapp/ckeditor/contents.css
+ /trunk/Crm/src/main/webapp/ckeditor/images
+ /trunk/Crm/src/main/webapp/ckeditor/images/spacer.gif
+ /trunk/Crm/src/main/webapp/ckeditor/lang
+ /trunk/Crm/src/main/webapp/ckeditor/lang/en.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/a11yhelp
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/a11yhelp/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/a11yhelp/dialogs/a11yhelp.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/a11yhelp/lang
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/a11yhelp/lang/en.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/a11yhelp/lang/he.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/about
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/about/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/about/dialogs/about.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/about/dialogs/logo_ckeditor.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/adobeair
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/adobeair/plugin.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/ajax
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/ajax/plugin.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/autogrow
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/autogrow/plugin.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/bbcode
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/bbcode/plugin.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/clipboard
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/clipboard/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/clipboard/dialogs/paste.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/colordialog
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/colordialog/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/colordialog/dialogs/colordialog.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/devtools
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/devtools/lang
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/devtools/lang/en.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/devtools/plugin.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/dialog
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/dialog/dialogDefinition.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/div
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/div/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/div/dialogs/div.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/docprops
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/docprops/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/docprops/dialogs/docprops.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/docprops/plugin.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/find
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/find/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/find/dialogs/find.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/flash
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/flash/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/flash/dialogs/flash.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/flash/images
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/flash/images/placeholder.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/forms
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/forms/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/forms/dialogs/button.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/forms/dialogs/checkbox.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/forms/dialogs/form.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/forms/dialogs/hiddenfield.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/forms/dialogs/radio.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/forms/dialogs/select.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/forms/dialogs/textarea.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/forms/dialogs/textfield.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/forms/images
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/forms/images/hiddenfield.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/iframe
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/iframe/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/iframe/dialogs/iframe.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/iframe/images
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/iframe/images/placeholder.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/iframedialog
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/iframedialog/plugin.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/image
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/image/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/image/dialogs/image.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/link
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/link/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/link/dialogs/anchor.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/link/dialogs/link.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/link/images
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/link/images/anchor.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/liststyle
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/liststyle/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/liststyle/dialogs/liststyle.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/pagebreak
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/pagebreak/images
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/pagebreak/images/pagebreak.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/pastefromword
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/pastefromword/filter
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/pastefromword/filter/default.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/pastetext
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/pastetext/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/pastetext/dialogs/pastetext.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/placeholder
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/placeholder/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/placeholder/dialogs/placeholder.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/placeholder/lang
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/placeholder/lang/en.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/placeholder/lang/he.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/placeholder/placeholder.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/placeholder/plugin.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/scayt
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/scayt/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/scayt/dialogs/options.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/scayt/dialogs/toolbar.css
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/showblocks
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/showblocks/images
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/showblocks/images/block_address.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/showblocks/images/block_blockquote.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/showblocks/images/block_div.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/showblocks/images/block_h1.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/showblocks/images/block_h2.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/showblocks/images/block_h3.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/showblocks/images/block_h4.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/showblocks/images/block_h5.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/showblocks/images/block_h6.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/showblocks/images/block_p.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/showblocks/images/block_pre.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/dialogs/smiley.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/angel_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/angry_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/broken_heart.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/confused_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/cry_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/devil_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/embaressed_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/envelope.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/heart.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/kiss.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/lightbulb.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/omg_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/regular_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/sad_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/shades_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/teeth_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/thumbs_down.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/thumbs_up.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/tounge_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/whatchutalkingabout_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/smiley/images/wink_smile.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/specialchar
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/specialchar/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/specialchar/dialogs/specialchar.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/specialchar/lang
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/specialchar/lang/en.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/styles
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/styles/styles
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/styles/styles/default.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/stylesheetparser
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/stylesheetparser/plugin.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/table
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/table/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/table/dialogs/table.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/tableresize
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/tableresize/plugin.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/tabletools
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/tabletools/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/tabletools/dialogs/tableCell.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/templates
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/templates/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/templates/dialogs/templates.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/templates/templates
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/templates/templates/default.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/templates/templates/images
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/templates/templates/images/template1.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/templates/templates/images/template2.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/templates/templates/images/template3.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/dialogs/uicolor.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/lang
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/lang/en.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/lang/he.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/plugin.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/uicolor.gif
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/yui
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/yui/assets
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/yui/assets/hue_bg.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/yui/assets/hue_thumb.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/yui/assets/picker_mask.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/yui/assets/picker_thumb.png
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/yui/assets/yui.css
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/uicolor/yui/yui.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/wsc
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/wsc/dialogs
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/wsc/dialogs/ciframe.html
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/wsc/dialogs/tmpFrameset.html
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/wsc/dialogs/wsc.css
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/wsc/dialogs/wsc.js
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/xml
+ /trunk/Crm/src/main/webapp/ckeditor/plugins/xml/plugin.js
+ /trunk/Crm/src/main/webapp/ckeditor/skins
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/dialog.css
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/editor.css
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/icons.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/icons_rtl.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/images
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/images/dialog_sides.gif
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/images/dialog_sides.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/images/dialog_sides_rtl.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/images/mini.gif
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/images/noimage.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/images/sprites.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/images/sprites_ie6.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/images/toolbar_start.gif
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/skin.js
+ /trunk/Crm/src/main/webapp/ckeditor/skins/kama/templates.css
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/dialog.css
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/editor.css
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/icons.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/icons_rtl.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/images
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/images/dialog_sides.gif
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/images/dialog_sides.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/images/dialog_sides_rtl.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/images/mini.gif
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/images/noimage.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/images/sprites.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/images/sprites_ie6.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/skin.js
+ /trunk/Crm/src/main/webapp/ckeditor/skins/office2003/templates.css
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/dialog.css
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/editor.css
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/icons.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/icons_rtl.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/images
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/images/dialog_sides.gif
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/images/dialog_sides.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/images/dialog_sides_rtl.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/images/mini.gif
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/images/noimage.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/images/sprites.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/images/sprites_ie6.png
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/images/toolbar_start.gif
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/skin.js
+ /trunk/Crm/src/main/webapp/ckeditor/skins/v2/templates.css
+ /trunk/Crm/src/main/webapp/ckeditor/themes
+ /trunk/Crm/src/main/webapp/ckeditor/themes/default
+ /trunk/Crm/src/main/webapp/ckeditor/themes/default/theme.js
~ /trunk/Crm/src/main/webapp/css/common.css
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-order-info-index.vm

Rev 3499 – Trac#504 Added functionality to help CRM agents to verify COD ...

mandeep.dhir — Fri, 30 Sep 2011 15:17:56 +0530

mandeep.dhir – 42 file(s) modified
Trac#504 Added functionality to help CRM agents to verify COD orders

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserInfoController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrderInfoController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrdersController.java
~ /trunk/Crm/src/main/webapp/css/common.css
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-editNew.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-info-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-info-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-order-info-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-orders-index.vm
~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/SearchFilter.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/TicketMapper.xml
~ /trunk/PyProj/src/shop2020/model/v1/order/impl/DataAccessors.py
~ /trunk/PyProj/src/shop2020/model/v1/user/impl/Converters.py
~ /trunk/PyProj/src/shop2020/model/v1/user/impl/Dataservice.py
~ /trunk/PyProj/src/shop2020/model/v1/user/impl/UserContextSerivceHandler.py
~ /trunk/PyProj/src/shop2020/model/v1/user/impl/UserDataAccessors.py
~ /trunk/PyProj/src/shop2020/thriftpy/crm/CRMService-remote
~ /trunk/PyProj/src/shop2020/thriftpy/crm/CRMService.py
~ /trunk/PyProj/src/shop2020/thriftpy/crm/ttypes.py
~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/user/ttypes.py
~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/user/UserContextService-remote
~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/user/UserContextService.py
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/SearchFilter.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/TicketCategory.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/user/User.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/user/UserContextService.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift
~ /trunk/ThriftGen/thriftsrc/UserModel/UserModel.thrift
~ /trunk/Website/src/main/java/in/shop2020/serving/controllers/ContactUsController.java
x /trunk/Website/src/main/java/in/shop2020/serving/model/ShipmentUpdate.java
x /trunk/Website/src/main/java/in/shop2020/serving/services/BlueDartTrackingService.java

Rev 3422 – Trac#485 Adding feature to enable search for tickets for unregistered ...

mandeep.dhir — Mon, 26 Sep 2011 14:36:26 +0530

mandeep.dhir – 8 file(s) modified
Trac#485 Adding feature to enable search for tickets for unregistered users

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm

Rev 3405 – Trac#488 Made Tickets and activities non-user specific

mandeep.dhir — Fri, 23 Sep 2011 11:08:39 +0530

mandeep.dhir – 29 file(s) modified
Trac#488 Made Tickets and activities non-user specific

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityController.java
+ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityInfoController.java (copied from /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityInfoController.java@3390)
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
x /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityController.java
x /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityInfoController.java
x /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserTicketsController.java
~ /trunk/Crm/src/main/resources/shiro.ini
~ /trunk/Crm/src/main/webapp/css/common.css
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-editNew.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-index.vm
+ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-info-index.vm (copied from /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-info-index.vm@3397)
~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm
+ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm (copied from /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm@3397)
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-editNew.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm
x /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-editNew.vm
x /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-index.vm
x /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-info-index.vm
x /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm
x /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-editNew.vm
x /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-index.vm
~ /trunk/CRMService/pom.xml
~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Activity.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/ActivityHandler.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift

Rev 3397 – Trac#488 Adding advanced search box

mandeep.dhir — Thu, 22 Sep 2011 10:19:20 +0530

mandeep.dhir – 11 file(s) modified
Trac#488 Adding advanced search box

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/webapp/css/common.css
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-editNew.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-info-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm

Rev 3390 – Trac#488 - Added few more fields customer name etc. ...

mandeep.dhir — Wed, 21 Sep 2011 12:30:20 +0530

mandeep.dhir – 41 file(s) modified
Trac#488
- Added few more fields customer name etc. to activity and tickets
- Made thrift model objects enriched with creator and assignee objects
- Added search filter to query tickets, activities, agents from CRM with single method

~ /trunk/Crm/src/main/java/in/shop2020/serving/auth/CRMAuthorizingRealm.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/BaseController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/LoginController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityInfoController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserTicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java
~ /trunk/Crm/src/main/java/in/shop2020/util/CRMEmailProcessor.java
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-editNew.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-info-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-editNew.vm
~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Activity.java
+ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/SearchFilter.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Ticket.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/ActivityHandler.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/AgentHandler.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/TicketHandler.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/ActivityMapper.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/AgentMapper.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/TicketMapper.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/ActivityMapper.xml
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/AgentMapper.xml
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/TicketMapper.xml
~ /trunk/CRMService/src/main/resources/mybatis-config.xml
~ /trunk/CRMService/src/test/java/in/shop2020/crm/handler/ActivityHandlerTest.java
~ /trunk/CRMService/src/test/java/in/shop2020/crm/handler/TicketHandlerTest.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Activity.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java
+ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/SearchFilter.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Ticket.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift

Rev 3339 – Trac#488 - Added support for Inbox scan of ...

mandeep.dhir — Fri, 16 Sep 2011 12:17:21 +0530

mandeep.dhir – 35 file(s) modified
Trac#488
- Added support for Inbox scan of help@shop2020.in account and creating tickets for them
- Added support for creating tickets/activities for unregistered users

+ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityInfoController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserTicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java
+ /trunk/Crm/src/main/java/in/shop2020/util/CRMEmailProcessor.java
+ /trunk/Crm/src/main/java/in/shop2020/util/EmailReader.java
~ /trunk/Crm/src/main/webapp/css/common.css
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/js/events.js
+ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-editNew.vm
+ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm
+ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-editNew.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-editNew.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-info-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-editNew.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-index.vm
~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/ActivityHandler.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/AgentHandler.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/ActivityMapper.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/AgentMapper.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/ActivityMapper.xml
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/AgentMapper.xml
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/user/UserCommunicationType.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift
~ /trunk/ThriftGen/thriftsrc/UserModel/UserModel.thrift

Rev 3269 – Trac#488 Making customer "not mandatory to be a registered user" ...

mandeep.dhir — Mon, 12 Sep 2011 15:21:00 +0530

mandeep.dhir – 22 file(s) modified
Trac#488 Making customer "not mandatory to be a registered user" for ticket and activity creation

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/LoginController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrdersController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserTicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java
~ /trunk/Crm/src/main/webapp/css/common.css
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-editNew.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm
~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-editNew.vm
~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Activity.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Ticket.java
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/ActivityMapper.xml
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/TicketMapper.xml
~ /trunk/CRMService/src/test/java/in/shop2020/crm/handler/TicketHandlerTest.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Activity.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/ActivityType.java
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Ticket.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift

Rev 3137 – Trac#488 - New pages for viewing open, assigned, unassigned etc. ...

mandeep.dhir — Thu, 01 Sep 2011 11:19:36 +0530

mandeep.dhir – 16 file(s) modified
Trac#488 - New pages for viewing open, assigned, unassigned etc. tickets

~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java
+ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java
~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserTicketsController.java
~ /trunk/Crm/src/main/webapp/css/common.css
~ /trunk/Crm/src/main/webapp/js/common.js
~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm
+ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm
~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/AgentHandler.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/TicketHandler.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/AgentMapper.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/TicketMapper.java
~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/AgentMapper.xml
~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/TicketMapper.xml
~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java
~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift

SmartDukaan – /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java

Rev 5919 – Creating activities while extending expiry date

Rev 5917 – On expiry-extension ticket Id was not being set. Fixed.

Rev 5909 – Changes for new page in Crm for showing ticket category ...

Rev 5865 – Corrected call to SaveUserEmail

Rev 5791 – Trac # 1526 CRM ticket will now be created for ...

Rev 5407 – Ticket Id : #1352 #1372 #1373 Changes for 1) ...

Rev 5348 – Adding COD Verification Agent Reviewer : Mandeep

Rev 4689 – Trac # 960, 911 Reveiwer : Rajveer 1.) Cancellation ...

Rev 4682 – Removed option to cancel from OM dashboard. Changed CANCELED ...

Rev 4681 – Trac ID : #901, #961 Reviewed By : Anupam Singh

Rev 4663 – Changed enum name from INIT to COD_VERIFICATION_PENDING

Rev 4490 – Added DOA Request and return request raised handling in CRM. ...

Rev 4438 – Generating activity whenever a flagged payment is blocked or allowed. ...

Rev 4287 – For order cancellation request tickets populate orders only when order ...

Rev 4277 – Trac#809 Reviewer : Mandeep Dhir When user requests ...

Rev 4267 – Trac#805 Task to generate tickets for flagged payments. Ability ...

Rev 4256 – **REVIEWER: THE ANUPAM** Converting html body of email to plain ...

Rev 4241 – TracId : #684, #740 Reviewer : Mandeep Dhir 1. ...

Rev 4206 – Reducing activity size in case it grows beyond a limit

Rev 4035 – Trac#647 Setting assignee appropriately

Rev 4034 – Enhancing the escalation matrix. Displaying delay reason and expected shipping ...

Rev 4020 – Trac#647 Built Escalation matrix and also allowing agents to voluntarily ...

Rev 4008 – Trac#595 Robust handling of Failed payments, COD transactions and delayed ...

Rev 3972 – Querying reopen tickets as well when open tickets are asked ...

Rev 3578 – Trac#508 Adding functionality in CRM to help agents reach users ...

Rev 3546 – Trac#511 Changes related to COD orders verification

Rev 3519 – Trac#485 Using CKEditor for converting test/plain to text/html before sending ...

Rev 3499 – Trac#504 Added functionality to help CRM agents to verify COD ...

Rev 3422 – Trac#485 Adding feature to enable search for tickets for unregistered ...

Rev 3405 – Trac#488 Made Tickets and activities non-user specific

Rev 3397 – Trac#488 Adding advanced search box

Rev 3390 – Trac#488 - Added few more fields customer name etc. ...

Rev 3339 – Trac#488 - Added support for Inbox scan of ...

Rev 3269 – Trac#488 Making customer "not mandatory to be a registered user" ...

Rev 3137 – Trac#488 - New pages for viewing open, assigned, unassigned etc. ...

Rev 4256 – REVIEWER: THE ANUPAM Converting html body of email to plain ...