<?xml version="1.0" encoding="utf-8"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>SmartDukaan &#x2013; //trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm</title><description>WebSVN RSS feed &#x2013; SmartDukaan</description><lastBuildDate>Fri, 17 Apr 2026 13:57:39 +0530</lastBuildDate><generator>WebSVN 2.8.6-DEV</generator><language>en</language><link>https://svn.smartdukaan.com/log.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;max=40&amp;peg=17841</link><atom:link href="https://svn.smartdukaan.com/rss.php?path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;peg=17841&amp;repname=SmartDukaan" rel="self" type="application/rss+xml" />
<item><pubDate>Mon, 26 Dec 2011 15:36:39 +0530</pubDate><dc:creator>anupam.singh</dc:creator><title>Rev 4241 – TracId : #684, #740 Reviewer : Mandeep Dhir  1. ...</title><description>&lt;div&gt;&lt;strong&gt;anupam.singh – 25 file(s) modified&lt;/strong&gt;&lt;br/&gt;TracId : #684, #740&lt;br /&gt;
Reviewer : Mandeep Dhir&lt;br /&gt;
&lt;br /&gt;
1. Provided a selection list to choose a category for the reason of COD order cancellation.&lt;br /&gt;
2. In ticket edit view, showed links to view activity description.&lt;br /&gt;
3. Generating activity for bounced mail from send-grid now possible.&lt;br /&gt;
4. Column width of tables now different for different columns&lt;br /&gt;
5. Files attached in emails from users to CRM agents now visible in the UI.&lt;br /&gt;
6. UI enhancements.&lt;/div&gt;~ /trunk/Crm/.project&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityInfoController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrderInfoController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrdersController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/util/CRMEmailProcessor.java&lt;br /&gt;+ /trunk/Crm/src/main/java/in/shop2020/util/EmailUtils.java&lt;br /&gt;~ /trunk/Crm/src/main/webapp/css/common.css&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-info-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-cart-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-order-info-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-orders-index.vm&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Activity.java&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/ActivityMapper.xml&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Activity.java&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=4241&amp;peg=17841</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=4241&amp;peg=17841</guid></item>
<item><pubDate>Mon, 31 Oct 2011 10:01:54 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3947 – Adding newline at EOF</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 1 file(s) modified&lt;/strong&gt;&lt;br/&gt;Adding newline at EOF&lt;/div&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3947&amp;peg=17841</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3947&amp;peg=17841</guid></item>
<item><pubDate>Fri, 07 Oct 2011 16:28:14 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3546 – Trac#511 Changes related to COD orders verification</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 27 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#511 Changes related to COD orders verification&lt;/div&gt;+ /trunk/Common/src/main/java/in/shop2020/utils/ModelUtils.java&lt;br /&gt;~ /trunk/Crm/pom.xml&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrderInfoController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrdersController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/util/CRMEmailProcessor.java&lt;br /&gt;~ /trunk/Crm/src/main/webapp/css/common.css&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-order-info-index.vm&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Activity.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/SearchFilter.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Ticket.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/ActivityMapper.xml&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/TicketMapper.xml&lt;br /&gt;~ /trunk/PyProj/src/shop2020/thriftpy/crm/CRMService.py&lt;br /&gt;~ /trunk/PyProj/src/shop2020/thriftpy/crm/ttypes.py&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Activity.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/SearchFilter.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Ticket.java&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3546&amp;peg=17841</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3546&amp;peg=17841</guid></item>
<item><pubDate>Fri, 30 Sep 2011 15:17:56 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3499 – Trac#504 Added functionality to help CRM agents to verify COD ...</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 42 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#504 Added functionality to help CRM agents to verify COD orders&lt;/div&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserInfoController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrderInfoController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrdersController.java&lt;br /&gt;~ /trunk/Crm/src/main/webapp/css/common.css&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-info-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-info-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-order-info-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-orders-index.vm&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/SearchFilter.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/TicketMapper.xml&lt;br /&gt;~ /trunk/PyProj/src/shop2020/model/v1/order/impl/DataAccessors.py&lt;br /&gt;~ /trunk/PyProj/src/shop2020/model/v1/user/impl/Converters.py&lt;br /&gt;~ /trunk/PyProj/src/shop2020/model/v1/user/impl/Dataservice.py&lt;br /&gt;~ /trunk/PyProj/src/shop2020/model/v1/user/impl/UserContextSerivceHandler.py&lt;br /&gt;~ /trunk/PyProj/src/shop2020/model/v1/user/impl/UserDataAccessors.py&lt;br /&gt;~ /trunk/PyProj/src/shop2020/thriftpy/crm/CRMService-remote&lt;br /&gt;~ /trunk/PyProj/src/shop2020/thriftpy/crm/CRMService.py&lt;br /&gt;~ /trunk/PyProj/src/shop2020/thriftpy/crm/ttypes.py&lt;br /&gt;~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/user/ttypes.py&lt;br /&gt;~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/user/UserContextService-remote&lt;br /&gt;~ /trunk/PyProj/src/shop2020/thriftpy/model/v1/user/UserContextService.py&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/SearchFilter.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/TicketCategory.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/user/User.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/user/UserContextService.java&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/UserModel/UserModel.thrift&lt;br /&gt;~ /trunk/Website/src/main/java/in/shop2020/serving/controllers/ContactUsController.java&lt;br /&gt;x /trunk/Website/src/main/java/in/shop2020/serving/model/ShipmentUpdate.java&lt;br /&gt;x /trunk/Website/src/main/java/in/shop2020/serving/services/BlueDartTrackingService.java&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3499&amp;peg=17841</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3499&amp;peg=17841</guid></item>
<item><pubDate>Mon, 26 Sep 2011 14:36:26 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3422 – Trac#485 Adding feature to enable search for tickets for unregistered ...</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 8 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#485 Adding feature to enable search for tickets for unregistered users&lt;/div&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3422&amp;peg=17841</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3422&amp;peg=17841</guid></item>
<item><pubDate>Fri, 23 Sep 2011 11:08:39 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3405 – Trac#488 Made Tickets and activities non-user specific</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 29 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#488 Made Tickets and activities non-user specific&lt;/div&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityController.java&lt;br /&gt;+ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityInfoController.java &lt;i&gt;(copied from /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityInfoController.java@3390)&lt;/i&gt;&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java&lt;br /&gt;x /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityController.java&lt;br /&gt;x /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityInfoController.java&lt;br /&gt;x /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserTicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/resources/shiro.ini&lt;br /&gt;~ /trunk/Crm/src/main/webapp/css/common.css&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-index.vm&lt;br /&gt;+ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-info-index.vm &lt;i&gt;(copied from /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-info-index.vm@3397)&lt;/i&gt;&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm&lt;br /&gt;+ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-edit.vm &lt;i&gt;(copied from /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm@3397)&lt;/i&gt;&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;x /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-editNew.vm&lt;br /&gt;x /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-index.vm&lt;br /&gt;x /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-info-index.vm&lt;br /&gt;x /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm&lt;br /&gt;x /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-editNew.vm&lt;br /&gt;x /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-index.vm&lt;br /&gt;~ /trunk/CRMService/pom.xml&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Activity.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/ActivityHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3405&amp;peg=17841</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3405&amp;peg=17841</guid></item>
<item><pubDate>Wed, 21 Sep 2011 12:30:20 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3390 – Trac#488  - Added few more fields customer name etc. ...</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 41 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#488&lt;br /&gt;
 - Added few more fields customer name etc. to activity and tickets&lt;br /&gt;
 - Made thrift model objects enriched with creator and assignee objects&lt;br /&gt;
 - Added search filter to query tickets, activities, agents from CRM with single method&lt;/div&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/auth/CRMAuthorizingRealm.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/BaseController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/LoginController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityInfoController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserTicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/util/CRMEmailProcessor.java&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-info-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-editNew.vm&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Activity.java&lt;br /&gt;+ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/SearchFilter.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Ticket.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/ActivityHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/AgentHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/TicketHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/ActivityMapper.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/AgentMapper.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/TicketMapper.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/ActivityMapper.xml&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/AgentMapper.xml&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/TicketMapper.xml&lt;br /&gt;~ /trunk/CRMService/src/main/resources/mybatis-config.xml&lt;br /&gt;~ /trunk/CRMService/src/test/java/in/shop2020/crm/handler/ActivityHandlerTest.java&lt;br /&gt;~ /trunk/CRMService/src/test/java/in/shop2020/crm/handler/TicketHandlerTest.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Activity.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java&lt;br /&gt;+ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/SearchFilter.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Ticket.java&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3390&amp;peg=17841</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3390&amp;peg=17841</guid></item>
<item><pubDate>Fri, 16 Sep 2011 12:17:21 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3339 – Trac#488   - Added support for Inbox scan of ...</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 35 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#488 &lt;br /&gt;
 - Added support for Inbox scan of &lt;a href=&quot;mailto:help@shop2020.in&quot;&gt;help@shop2020.in&lt;/a&gt; account and creating tickets for them&lt;br /&gt;
 - Added support for creating tickets/activities for unregistered users&lt;/div&gt;+ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ActivityController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityInfoController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserTicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java&lt;br /&gt;+ /trunk/Crm/src/main/java/in/shop2020/util/CRMEmailProcessor.java&lt;br /&gt;+ /trunk/Crm/src/main/java/in/shop2020/util/EmailReader.java&lt;br /&gt;~ /trunk/Crm/src/main/webapp/css/common.css&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;+ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-editNew.vm&lt;br /&gt;+ /trunk/Crm/src/main/webapp/WEB-INF/content/activity-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm&lt;br /&gt;+ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-info-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-index.vm&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/ActivityHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/AgentHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/ActivityMapper.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/AgentMapper.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/ActivityMapper.xml&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/AgentMapper.xml&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/model/v1/user/UserCommunicationType.java&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/UserModel/UserModel.thrift&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3339&amp;peg=17841</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3339&amp;peg=17841</guid></item>
<item><pubDate>Mon, 12 Sep 2011 15:21:00 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3269 – Trac#488 Making customer &quot;not mandatory to be a registered user&quot; ...</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 22 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#488 Making customer &quot;not mandatory to be a registered user&quot; for ticket and activity creation&lt;/div&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/LoginController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserOrdersController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserTicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/util/CRMConstants.java&lt;br /&gt;~ /trunk/Crm/src/main/webapp/css/common.css&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-editNew.vm&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Activity.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/domain/Ticket.java&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/ActivityMapper.xml&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/TicketMapper.xml&lt;br /&gt;~ /trunk/CRMService/src/test/java/in/shop2020/crm/handler/TicketHandlerTest.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Activity.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/ActivityType.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Ticket.java&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3269&amp;peg=17841</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3269&amp;peg=17841</guid></item>
<item><pubDate>Wed, 07 Sep 2011 16:54:35 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3228 – Trac#488   - Fixes related to formatting issues  ...</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 8 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#488 &lt;br /&gt;
 - Fixes related to formatting issues&lt;br /&gt;
 - Added links for users added in tickets view&lt;/div&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserActivityController.java&lt;br /&gt;~ /trunk/Crm/src/main/webapp/css/common.css&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-editNew.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-index.vm&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3228&amp;peg=17841</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3228&amp;peg=17841</guid></item>
<item><pubDate>Fri, 02 Sep 2011 12:37:48 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3168 – Trac#488 Updating the thrift file for optional fields Made relevant ...</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 13 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#488 Updating the thrift file for optional fields&lt;br /&gt;
Made relevant changes to velocity templates to use isset* methods from thrift model objects&lt;/div&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-tickets-edit.vm&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java&lt;br /&gt;~ /trunk/CRMService/src/test/java/in/shop2020/crm/handler/ActivityHandlerTest.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Activity.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Agent.java&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/Ticket.java&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3168&amp;peg=17841</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3168&amp;peg=17841</guid></item>
<item><pubDate>Thu, 01 Sep 2011 15:18:01 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3151 – Trac#488 Added a ajax-loading image</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 7 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#488 Added a ajax-loading image&lt;/div&gt;~ /trunk/Crm/src/main/webapp/css/common.css&lt;br /&gt;+ /trunk/Crm/src/main/webapp/images/ajax-loader.gif&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/events.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/user-activity-index.vm&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3151&amp;peg=17841</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3151&amp;peg=17841</guid></item>
<item><pubDate>Thu, 01 Sep 2011 11:19:36 +0530</pubDate><dc:creator>mandeep.dhir</dc:creator><title>Rev 3137 – Trac#488 - New pages for viewing open, assigned, unassigned etc. ...</title><description>&lt;div&gt;&lt;strong&gt;mandeep.dhir – 16 file(s) modified&lt;/strong&gt;&lt;br/&gt;Trac#488 - New pages for viewing open, assigned, unassigned etc. tickets&lt;/div&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/HomeController.java&lt;br /&gt;+ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/TicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/java/in/shop2020/serving/controllers/UserTicketsController.java&lt;br /&gt;~ /trunk/Crm/src/main/webapp/css/common.css&lt;br /&gt;~ /trunk/Crm/src/main/webapp/js/common.js&lt;br /&gt;~ /trunk/Crm/src/main/webapp/WEB-INF/content/input.vm&lt;br /&gt;+ /trunk/Crm/src/main/webapp/WEB-INF/content/tickets-index.vm&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/AgentHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/handler/TicketHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/AgentMapper.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/persistence/TicketMapper.java&lt;br /&gt;~ /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/CRMServiceHandler.java&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/AgentMapper.xml&lt;br /&gt;~ /trunk/CRMService/src/main/resources/in/shop2020/crm/persistence/TicketMapper.xml&lt;br /&gt;~ /trunk/ThriftConfig/src/main/java/in/shop2020/crm/CRMService.java&lt;br /&gt;~ /trunk/ThriftGen/thriftsrc/CRMService/CRMService.thrift&lt;br /&gt;</description><link>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3137&amp;peg=17841</link><guid>https://svn.smartdukaan.com/revision.php?repname=SmartDukaan&amp;path=%2F%2Ftrunk%2FCrm%2Fsrc%2Fmain%2Fwebapp%2FWEB-INF%2Fcontent%2Ftickets-index.vm&amp;rev=3137&amp;peg=17841</guid></item>
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