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Rev Age Author Path Log message Diff
35614 97 d 18 h amit /trunk/ Hide RBM and Sales escalation tickets from end user ticket view

- Filter out subcategory IDs 83 (RBM_L2_ESCALATION) and 84 (SALES_ESCALATION) in viewTickets endpoints
- Update selectRecentClosedTicket named query to exclude these escalation types		  
35567 109 d 0 h amit /trunk/profitmandi-dao/src/main/java/com/spice/profitmandi/ Ticket system improvements: working days service and batch queries

- Add WorkingDaysService for centralized working days calculation
- Excludes Sundays and public holidays from database
- Saturdays are counted as working days
- Methods: isWorkingDay, countWorkingDays, addWorkingDays, isDeadlineExceeded
- Add new escalation constants in Ticket.java (L2=3, L3=3, Final=2 working days)
- Add selectByIds batch query to TicketAssignedRepository to eliminate N+1 queries

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>		  
32923 819 d 23 h ranu /trunk/ code commited for chat activity media and ticket activity  
31860 1102 d 21 h tejbeer /trunk/ change  
30416 1455 d 12 h tejbeer /trunk/ partner health  
27124 2037 d 17 h amit.gupta /trunk/ Fixed escalation  
24500 2643 d 20 h govind /trunk/ Ticket Changes  
24439 2658 d 18 h govind /trunk/  
24417 2666 d 21 h govind /trunk/ Ticket related development  
24384 2686 d 18 h amit.gupta /trunk/profitmandi-dao/src/main/java/com/spice/profitmandi/dao/entity/cs/ Added last activity  
24383 2686 d 19 h amit.gupta /trunk/ Added major commit to remove dtr-data