| Rev |
Age |
Author |
Path |
Log message |
Diff |
| 4241 |
5323 d 13 h |
anupam.singh |
/trunk/ |
TracId : #684, #740
Reviewer : Mandeep Dhir
1. Provided a selection list to choose a category for the reason of COD order cancellation.
2. In ticket edit view, showed links to view activity description.
3. Generating activity for bounced mail from send-grid now possible.
4. Column width of tables now different for different columns
5. Files attached in emails from users to CRM agents now visible in the UI.
6. UI enhancements. |
|
| 4020 |
5368 d 17 h |
mandeep.dhir |
/trunk/ |
Trac#647 Built Escalation matrix and also allowing agents to voluntarily assign themselves to unassigned tickets |
|
| 4008 |
5370 d 14 h |
mandeep.dhir |
/trunk/ |
Trac#595 Robust handling of Failed payments, COD transactions and delayed orders by CRM. TransacitonService and PaymentService now persist relevant transactions, payments to their own database. Then CRM polls these new tables and processes them (creation of tickets essentially) |
|
| 3578 |
5399 d 13 h |
mandeep.dhir |
/trunk/ |
Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu) |
|
| 3546 |
5403 d 12 h |
mandeep.dhir |
/trunk/ |
Trac#511 Changes related to COD orders verification |
|
| 3530 |
5406 d 10 h |
mandeep.dhir |
/trunk/ |
Trac#504 Making calls to userclient and crmclient async and also making transactionservice unaffected due to any failures happening inside CRMService or usercontextservice. |
|
| 3499 |
5410 d 13 h |
mandeep.dhir |
/trunk/ |
Trac#504 Added functionality to help CRM agents to verify COD orders |
|
| 3405 |
5417 d 17 h |
mandeep.dhir |
/trunk/ |
Trac#488 Made Tickets and activities non-user specific |
|
| 3390 |
5419 d 16 h |
mandeep.dhir |
/trunk/ |
Trac#488
- Added few more fields customer name etc. to activity and tickets
- Made thrift model objects enriched with creator and assignee objects
- Added search filter to query tickets, activities, agents from CRM with single method |
|
| 3374 |
5420 d 15 h |
rajveer |
/trunk/ |
Added GenericService and isAlive call in this service. Extended other services from this service. |
|
| 3339 |
5424 d 16 h |
mandeep.dhir |
/trunk/ |
Trac#488
- Added support for Inbox scan of help@shop2020.in account and creating tickets for them
- Added support for creating tickets/activities for unregistered users |
|
| 3271 |
5428 d 12 h |
mandeep.dhir |
/trunk/ |
Trac#488 Fixed spellings |
|
| 3269 |
5428 d 13 h |
mandeep.dhir |
/trunk/ |
Trac#488 Making customer "not mandatory to be a registered user" for ticket and activity creation |
|
| 3206 |
5434 d 17 h |
mandeep.dhir |
/trunk/ |
Trac#488 Added support to mail a customer from CRM as part of an activity done on a ticket |
|
| 3168 |
5438 d 16 h |
mandeep.dhir |
/trunk/ |
Trac#488 Updating the thrift file for optional fields
Made relevant changes to velocity templates to use isset* methods from thrift model objects |
|
| 3137 |
5439 d 17 h |
mandeep.dhir |
/trunk/ |
Trac#488 - New pages for viewing open, assigned, unassigned etc. tickets |
|
| 3106 |
5440 d 15 h |
mandeep.dhir |
/trunk/ |
Trac#488
- Added ActivityType and remodelled ticket/activity a bit.
- Made hyperlinks to go to ticket details from activity page
- Clicking on 'Saholic URL', the header will go to home page
- Added styling over HTML tables displaying shipment updates and activities for a ticket
- Removed unnecessary columns from the UI |
|
| 3087 |
5441 d 17 h |
mandeep.dhir |
/trunk/ |
Trac#488 Adding New methods for easy data retrieval regarding agents, tickets from CRM.
Also, added a method to update password of an agent |
|
| 3026 |
5446 d 18 h |
mandeep.dhir |
/trunk/ThriftGen/thriftsrc/ |
Trac#488
Adding thrift file for CRMService
Adding a new method in UserContextService for get User given a mobile number |
|