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4782 5140 d 15 h mandeep.dhir /trunk/Crm/src/main/webapp/js/ Making POST call instead of PUT to avoid issue due to large emails  
4704 5149 d 15 h anupam.singh /trunk/Crm/src/main/webapp/js/ Value of cancellationInitiator should be checked intead of the object itself  
4689 5149 d 19 h anupam.singh /trunk/Crm/src/main/ Trac # 960, 911
Reveiwer : Rajveer

1.) Cancellation flow initiated from CRM.
2.) Agents can assign tickets at the time of creation.		  
4681 5150 d 12 h amar.kumar /trunk/ Trac ID : #901, #961
Reviewed By : Anupam Singh		  
4605 5160 d 14 h anupam.singh /trunk/Crm/src/main/ Trac # 931
Tables now display 10 rows by default. Activity and Ticket description length quadrupled to 8192 bytes.

Reviewer : Mandeep Dhir		  
4490 5178 d 17 h anupam.singh /trunk/ Added DOA Request and return request raised handling in CRM. On ticket info page clicking on activity now shows attachments as well.

Trac #894, #862, #863

Reviewer : Mandeep Dhir		  
4451 5184 d 13 h anupam.singh /trunk/Crm/src/main/webapp/js/ Fixed broken common.js  
4438 5185 d 15 h anupam.singh /trunk/Crm/src/main/ Generating activity whenever a flagged payment is blocked or allowed. Doing exception handling

Reviewer : Mandeep Dhir		  
4314 5209 d 16 h anupam.singh /trunk/Crm/src/main/ Added one more cancelation reason : user wants early delivery
Reviewer : Mandeep		  
4267 5223 d 19 h anupam.singh /trunk/ Trac#805

Task to generate tickets for flagged payments.
Ability to allow or block such payments in CRM.

Reviewer : Mandeep Dhir		  
4249 5226 d 18 h anupam.singh /trunk/Crm/src/main/webapp/js/ In (Line : 266) thOld was being checked for null although it is an array. This caused problems in updating tickets table.

Reviewer : Mandeep Dhir		  
4241 5227 d 15 h anupam.singh /trunk/ TracId : #684, #740
Reviewer : Mandeep Dhir

1. Provided a selection list to choose a category for the reason of COD order cancellation.
2. In ticket edit view, showed links to view activity description.
3. Generating activity for bounced mail from send-grid now possible.
4. Column width of tables now different for different columns
5. Files attached in emails from users to CRM agents now visible in the UI.
6. UI enhancements.		  
4142 5255 d 19 h mandeep.dhir /trunk/ Trac#686 UI Enhancements in Crm
- Revamped Order info page
- Cleaned up code to access the model objects directly in vm files
- Added advanced search options for ticket category and activity type
- Removed code related to UserCommunications
- Improved CartPageController and vm files
- Changed ticket edit page to reflect first orders and then tickets		  
4065 5267 d 21 h mandeep.dhir /trunk/ Trac#651 Autorefresh page, Alert confirmation in case agent tries to cancel an order.  
4027 5272 d 17 h mandeep.dhir /trunk/Crm/src/main/ Enhancing the escalation matrix  
4020 5272 d 19 h mandeep.dhir /trunk/ Trac#647 Built Escalation matrix and also allowing agents to voluntarily assign themselves to unassigned tickets  
3996 5279 d 20 h mandeep.dhir /trunk/ Trac#629 Minor enhancements to CRM - Adding promised delivery date  
3711 5297 d 16 h mandeep.dhir /trunk/ Trac#565 Added link to access relevant unread activities for an agent
Added Expected delivery column in Order table listed on COD_VERIFICATION ticket		  
3701 5297 d 20 h mandeep.dhir /trunk/Crm/src/main/ Trac#531 Enabling SpellChecker  
3578 5303 d 15 h mandeep.dhir /trunk/ Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)		  

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