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4451 5121 d 7 h anupam.singh /trunk/Crm/src/main/webapp/js/ Fixed broken common.js  
4438 5122 d 9 h anupam.singh /trunk/Crm/src/main/ Generating activity whenever a flagged payment is blocked or allowed. Doing exception handling

Reviewer : Mandeep Dhir		  
4314 5146 d 10 h anupam.singh /trunk/Crm/src/main/ Added one more cancelation reason : user wants early delivery
Reviewer : Mandeep		  
4267 5160 d 13 h anupam.singh /trunk/ Trac#805

Task to generate tickets for flagged payments.
Ability to allow or block such payments in CRM.

Reviewer : Mandeep Dhir		  
4249 5163 d 12 h anupam.singh /trunk/Crm/src/main/webapp/js/ In (Line : 266) thOld was being checked for null although it is an array. This caused problems in updating tickets table.

Reviewer : Mandeep Dhir		  
4241 5164 d 9 h anupam.singh /trunk/ TracId : #684, #740
Reviewer : Mandeep Dhir

1. Provided a selection list to choose a category for the reason of COD order cancellation.
2. In ticket edit view, showed links to view activity description.
3. Generating activity for bounced mail from send-grid now possible.
4. Column width of tables now different for different columns
5. Files attached in emails from users to CRM agents now visible in the UI.
6. UI enhancements.		  
4142 5192 d 13 h mandeep.dhir /trunk/ Trac#686 UI Enhancements in Crm
- Revamped Order info page
- Cleaned up code to access the model objects directly in vm files
- Added advanced search options for ticket category and activity type
- Removed code related to UserCommunications
- Improved CartPageController and vm files
- Changed ticket edit page to reflect first orders and then tickets		  
4065 5204 d 15 h mandeep.dhir /trunk/ Trac#651 Autorefresh page, Alert confirmation in case agent tries to cancel an order.  
4027 5209 d 11 h mandeep.dhir /trunk/Crm/src/main/ Enhancing the escalation matrix  
4020 5209 d 13 h mandeep.dhir /trunk/ Trac#647 Built Escalation matrix and also allowing agents to voluntarily assign themselves to unassigned tickets  
3996 5216 d 14 h mandeep.dhir /trunk/ Trac#629 Minor enhancements to CRM - Adding promised delivery date  
3711 5234 d 10 h mandeep.dhir /trunk/ Trac#565 Added link to access relevant unread activities for an agent
Added Expected delivery column in Order table listed on COD_VERIFICATION ticket		  
3701 5234 d 14 h mandeep.dhir /trunk/Crm/src/main/ Trac#531 Enabling SpellChecker  
3578 5240 d 9 h mandeep.dhir /trunk/ Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)		  
3546 5244 d 8 h mandeep.dhir /trunk/ Trac#511 Changes related to COD orders verification  
3519 5248 d 7 h mandeep.dhir /trunk/Crm/src/main/ Trac#485 Using CKEditor for converting test/plain to text/html before sending email to users through CRM.  
3499 5251 d 9 h mandeep.dhir /trunk/ Trac#504 Added functionality to help CRM agents to verify COD orders  
3422 5255 d 10 h mandeep.dhir /trunk/Crm/src/main/ Trac#485 Adding feature to enable search for tickets for unregistered users  
3405 5258 d 14 h mandeep.dhir /trunk/ Trac#488 Made Tickets and activities non-user specific  
3397 5259 d 14 h mandeep.dhir /trunk/Crm/src/main/ Trac#488 Adding advanced search box  

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