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3711 5297 d 21 h mandeep.dhir /trunk/ Trac#565 Added link to access relevant unread activities for an agent
Added Expected delivery column in Order table listed on COD_VERIFICATION ticket		  
3701 5298 d 1 h mandeep.dhir /trunk/Crm/src/main/ Trac#531 Enabling SpellChecker  
3578 5303 d 20 h mandeep.dhir /trunk/ Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)		  
3546 5307 d 19 h mandeep.dhir /trunk/ Trac#511 Changes related to COD orders verification  
3519 5311 d 19 h mandeep.dhir /trunk/Crm/src/main/ Trac#485 Using CKEditor for converting test/plain to text/html before sending email to users through CRM.  
3499 5314 d 21 h mandeep.dhir /trunk/ Trac#504 Added functionality to help CRM agents to verify COD orders  
3422 5318 d 21 h mandeep.dhir /trunk/Crm/src/main/ Trac#485 Adding feature to enable search for tickets for unregistered users  
3405 5322 d 1 h mandeep.dhir /trunk/ Trac#488 Made Tickets and activities non-user specific  
3397 5323 d 2 h mandeep.dhir /trunk/Crm/src/main/ Trac#488 Adding advanced search box  
3390 5323 d 23 h mandeep.dhir /trunk/ Trac#488
- Added few more fields customer name etc. to activity and tickets
- Made thrift model objects enriched with creator and assignee objects
- Added search filter to query tickets, activities, agents from CRM with single method		  
3339 5329 d 0 h mandeep.dhir /trunk/ Trac#488
- Added support for Inbox scan of help@shop2020.in account and creating tickets for them
- Added support for creating tickets/activities for unregistered users		  
3269 5332 d 21 h mandeep.dhir /trunk/ Trac#488 Making customer "not mandatory to be a registered user" for ticket and activity creation  
3234 5336 d 23 h mandeep.dhir /trunk/Crm/src/main/ Trac#488 Added support to export data tables in various formats  
3228 5337 d 19 h mandeep.dhir /trunk/Crm/src/main/ Trac#488
- Fixes related to formatting issues
- Added links for users added in tickets view		  
3220 5338 d 18 h mandeep.dhir /trunk/Crm/src/main/webapp/js/ Trac#488 Displaying appropriate row lying on on next pages for orders  
3219 5338 d 20 h mandeep.dhir /trunk/Crm/src/main/webapp/js/ Trac#488 Displaying appropriate row lying on on next pages  
3207 5339 d 1 h mandeep.dhir /trunk/Crm/src/main/webapp/js/ Trac#488 Ordering tickets by Date Opened  
3206 5339 d 1 h mandeep.dhir /trunk/ Trac#488 Added support to mail a customer from CRM as part of an activity done on a ticket  
3168 5342 d 23 h mandeep.dhir /trunk/ Trac#488 Updating the thrift file for optional fields
Made relevant changes to velocity templates to use isset* methods from thrift model objects		  
3137 5344 d 1 h mandeep.dhir /trunk/ Trac#488 - New pages for viewing open, assigned, unassigned etc. tickets  

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