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5203 4993 d 18 h amar.kumar /trunk/Crm/src/main/ Ticket Id : #1265 #1277
Reviewed by : Anupam Singh

Enhancements in Activity creation/display and ticket/activity reports.		  
5022 5022 d 19 h anupam.singh /trunk/Crm/src/main/webapp/ Showing cancellation reason for orders wherever applicable
Reviewer : Amar Kumar
Trac#1147		  
4793 5047 d 13 h amar.kumar /trunk/ Ticket ID : #1010
Reviewed by : Anupam Singh		  
4681 5059 d 19 h amar.kumar /trunk/ Trac ID : #901, #961
Reviewed By : Anupam Singh		  
4280 5129 d 0 h anupam.singh /trunk/Crm/src/main/webapp/ Aligning buttons centrally  
4241 5136 d 22 h anupam.singh /trunk/ TracId : #684, #740
Reviewer : Mandeep Dhir

1. Provided a selection list to choose a category for the reason of COD order cancellation.
2. In ticket edit view, showed links to view activity description.
3. Generating activity for bounced mail from send-grid now possible.
4. Column width of tables now different for different columns
5. Files attached in emails from users to CRM agents now visible in the UI.
6. UI enhancements.		  
4142 5165 d 2 h mandeep.dhir /trunk/ Trac#686 UI Enhancements in Crm
- Revamped Order info page
- Cleaned up code to access the model objects directly in vm files
- Added advanced search options for ticket category and activity type
- Removed code related to UserCommunications
- Improved CartPageController and vm files
- Changed ticket edit page to reflect first orders and then tickets		  
3996 5189 d 2 h mandeep.dhir /trunk/ Trac#629 Minor enhancements to CRM - Adding promised delivery date  
3853 5202 d 22 h mandeep.dhir /trunk/ Trac#582 Truncating test when no. of rows on one page in datatables change  
3711 5206 d 22 h mandeep.dhir /trunk/ Trac#565 Added link to access relevant unread activities for an agent
Added Expected delivery column in Order table listed on COD_VERIFICATION ticket		  
3578 5212 d 22 h mandeep.dhir /trunk/ Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)		  
3546 5216 d 21 h mandeep.dhir /trunk/ Trac#511 Changes related to COD orders verification  
3519 5220 d 20 h mandeep.dhir /trunk/Crm/src/main/ Trac#485 Using CKEditor for converting test/plain to text/html before sending email to users through CRM.  
3499 5223 d 22 h mandeep.dhir /trunk/ Trac#504 Added functionality to help CRM agents to verify COD orders  
3411 5231 d 1 h mandeep.dhir /trunk/Crm/src/main/webapp/ Trac#488 Adding a few CSS properties  
3409 5231 d 2 h mandeep.dhir /trunk/Crm/src/main/webapp/css/ Trac#488 Adding css styles to make activity content more readable  
3405 5231 d 2 h mandeep.dhir /trunk/ Trac#488 Made Tickets and activities non-user specific  
3397 5232 d 3 h mandeep.dhir /trunk/Crm/src/main/ Trac#488 Adding advanced search box  
3339 5238 d 1 h mandeep.dhir /trunk/ Trac#488
- Added support for Inbox scan of help@shop2020.in account and creating tickets for them
- Added support for creating tickets/activities for unregistered users		  
3269 5241 d 22 h mandeep.dhir /trunk/ Trac#488 Making customer "not mandatory to be a registered user" for ticket and activity creation  

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