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7295 4636 d 9 h kshitij.sood /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ Not displaying shipment updates of redexpress.  
7221 4650 d 7 h kshitij.sood /trunk/ Red expresss tracker and added link to retrieve order delivery mail.  
7200 4657 d 4 h kshitij.sood /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ Added red express tracking and changes in conf. mail method.  
7190 4658 d 10 h amar.kumar /trunk/ Changes for Freebie Order Automation

Reviewed by Amit Gupta		  
7065 4685 d 7 h kshitij.sood /trunk/ Bug fix  
6985 4701 d 8 h anupam.singh /trunk/ Added capability to change the shipping address of an order by outbound team  
6960 4708 d 10 h anupam.singh /trunk/Crm/src/main/java/in/shop2020/ Changed Ticket assignees on escalation as per Amit  
6912 4714 d 7 h anupam.singh /trunk/ Added insurance to invoice
Handling recieve return and clone order for insurance
Added theft insurance to header
validations for dob and guardianName fields
Added insurance expiry date on CRM		  
6322 4823 d 13 h amar.kumar /trunk/ Changes for Following:
1) Option to download Order Confirmation Mail from CRM
2) Option to add new pincode or update/disable serviceability for a provider from Support Reports (Cod-Reconciliation)
3) Option to get Scan Details for a given ItemId/Serial-Number from Inventory Webapp

Reviewed by Anupam Singh		  
5845 4906 d 14 h mandeep.dhir /trunk/Crm/src/main/ Displaying store address  
5303 4989 d 13 h phani.kumar /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ Delhivery tracking in crm  
4753 5059 d 8 h anupam.singh /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ Orders whose status is Payment_Flagged should not be cancellable  
4751 5060 d 0 h anupam.singh /trunk/Crm/src/main/ Reveiwer : Amar

Tickets created when cancellation request is raised were not visible to Outbound team as they were being assigned to admin.		  
4710 5066 d 5 h anupam.singh /trunk/ Enabling Aramex shipment updates in CRM.
Reviewer : Phani Kumar		  
4696 5066 d 12 h anupam.singh /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ COD verification pending orders should only be cancelled from ticket-info page and not form order info page  
4689 5066 d 13 h anupam.singh /trunk/Crm/src/main/ Trac # 960, 911
Reveiwer : Rajveer

1.) Cancellation flow initiated from CRM.
2.) Agents can assign tickets at the time of creation.		  
4663 5070 d 13 h rajveer /trunk/ Changed enum name from INIT to COD_VERIFICATION_PENDING  
4490 5095 d 11 h anupam.singh /trunk/ Added DOA Request and return request raised handling in CRM. On ticket info page clicking on activity now shows attachments as well.

Trac #894, #862, #863

Reviewer : Mandeep Dhir		  
4416 5107 d 9 h mandeep.dhir /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ Not displaying bluedart shipping details in case its down or too slow  
4241 5144 d 9 h anupam.singh /trunk/ TracId : #684, #740
Reviewer : Mandeep Dhir

1. Provided a selection list to choose a category for the reason of COD order cancellation.
2. In ticket edit view, showed links to view activity description.
3. Generating activity for bounced mail from send-grid now possible.
4. Column width of tables now different for different columns
5. Files attached in emails from users to CRM agents now visible in the UI.
6. UI enhancements.		  

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