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3972 5200 d 4 h mandeep.dhir /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ Querying reopen tickets as well when open tickets are asked for  
3578 5221 d 6 h mandeep.dhir /trunk/ Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)		  
3546 5225 d 5 h mandeep.dhir /trunk/ Trac#511 Changes related to COD orders verification  
3519 5229 d 5 h mandeep.dhir /trunk/Crm/src/main/ Trac#485 Using CKEditor for converting test/plain to text/html before sending email to users through CRM.  
3499 5232 d 7 h mandeep.dhir /trunk/ Trac#504 Added functionality to help CRM agents to verify COD orders  
3422 5236 d 7 h mandeep.dhir /trunk/Crm/src/main/ Trac#485 Adding feature to enable search for tickets for unregistered users  
3405 5239 d 11 h mandeep.dhir /trunk/ Trac#488 Made Tickets and activities non-user specific  
3397 5240 d 12 h mandeep.dhir /trunk/Crm/src/main/ Trac#488 Adding advanced search box  
3390 5241 d 9 h mandeep.dhir /trunk/ Trac#488
- Added few more fields customer name etc. to activity and tickets
- Made thrift model objects enriched with creator and assignee objects
- Added search filter to query tickets, activities, agents from CRM with single method		  
3339 5246 d 10 h mandeep.dhir /trunk/ Trac#488
- Added support for Inbox scan of help@shop2020.in account and creating tickets for them
- Added support for creating tickets/activities for unregistered users		  
3269 5250 d 7 h mandeep.dhir /trunk/ Trac#488 Making customer "not mandatory to be a registered user" for ticket and activity creation  
3137 5261 d 11 h mandeep.dhir /trunk/ Trac#488 - New pages for viewing open, assigned, unassigned etc. tickets