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4490 5091 d 3 h anupam.singh /trunk/ Added DOA Request and return request raised handling in CRM. On ticket info page clicking on activity now shows attachments as well.

Trac #894, #862, #863

Reviewer : Mandeep Dhir
 
4267 5136 d 5 h anupam.singh /trunk/ Trac#805

Task to generate tickets for flagged payments.
Ability to allow or block such payments in CRM.

Reviewer : Mandeep Dhir
 
4142 5168 d 5 h mandeep.dhir /trunk/ Trac#686 UI Enhancements in Crm
- Revamped Order info page
- Cleaned up code to access the model objects directly in vm files
- Added advanced search options for ticket category and activity type
- Removed code related to UserCommunications
- Improved CartPageController and vm files
- Changed ticket edit page to reflect first orders and then tickets
 
4008 5187 d 3 h mandeep.dhir /trunk/ Trac#595 Robust handling of Failed payments, COD transactions and delayed orders by CRM. TransacitonService and PaymentService now persist relevant transactions, payments to their own database. Then CRM polls these new tables and processes them (creation of tickets essentially)  
3711 5210 d 2 h mandeep.dhir /trunk/ Trac#565 Added link to access relevant unread activities for an agent
Added Expected delivery column in Order table listed on COD_VERIFICATION ticket
 
3578 5216 d 1 h mandeep.dhir /trunk/ Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)
 
3546 5220 d 0 h mandeep.dhir /trunk/ Trac#511 Changes related to COD orders verification  
3499 5227 d 1 h mandeep.dhir /trunk/ Trac#504 Added functionality to help CRM agents to verify COD orders  
3422 5231 d 2 h mandeep.dhir /trunk/Crm/src/main/ Trac#485 Adding feature to enable search for tickets for unregistered users  
3397 5235 d 6 h mandeep.dhir /trunk/Crm/src/main/ Trac#488 Adding advanced search box  
3390 5236 d 4 h mandeep.dhir /trunk/ Trac#488
- Added few more fields customer name etc. to activity and tickets
- Made thrift model objects enriched with creator and assignee objects
- Added search filter to query tickets, activities, agents from CRM with single method
 
3339 5241 d 4 h mandeep.dhir /trunk/ Trac#488
- Added support for Inbox scan of help@shop2020.in account and creating tickets for them
- Added support for creating tickets/activities for unregistered users
 
3269 5245 d 1 h mandeep.dhir /trunk/ Trac#488 Making customer "not mandatory to be a registered user" for ticket and activity creation  
3137 5256 d 5 h mandeep.dhir /trunk/ Trac#488 - New pages for viewing open, assigned, unassigned etc. tickets  
3106 5257 d 3 h mandeep.dhir /trunk/ Trac#488
- Added ActivityType and remodelled ticket/activity a bit.
- Made hyperlinks to go to ticket details from activity page
- Clicking on 'Saholic URL', the header will go to home page
- Added styling over HTML tables displaying shipment updates and activities for a ticket
- Removed unnecessary columns from the UI
 
3096 5258 d 3 h mandeep.dhir /trunk/Crm/src/main/ Trac#488 Added feature to search tickets by Id  
3090 5258 d 5 h mandeep.dhir /trunk/Crm/ Trac#488 Added ticket and activity management UIs.
Also, added authentication and authorization related features.
Logistics' shipment updates are displayed now for every order.
 
2830 5285 d 0 h vikas /trunk/Crm/src/main/ Add user communications.  
2724 5292 d 4 h vikas /trunk/Crm/src/main/ Clean up the flow.  
2674 5296 d 23 h vikas /trunk/Crm/ CRM.