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15698 3855 d 3 h manish.sharma /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ Committed by Manish Sharma for Adding OutBound Role for ProfitMandi Tickets on 29-Jun-2015  
14882 3925 d 0 h manish.sharma /trunk/ Committed by Manish Sharma for Profit_Mandi CRM Integration on 20-Apr-2015  
11890 4216 d 0 h kshitij.sood /trunk/ Crm changes related to bulk order enquiry & private deals.  
7616 4589 d 22 h manish.sharma /trunk/Crm/src/main/ Committed by Manish Sharma for Creating a new Ticket: Category- RTO Refund on 24-Jun-2013  
7572 4595 d 16 h anupam.singh /trunk/ Added option to search by amazon order id. Also modified "search by mobile number" to fetch orders with given mobile number and not the orders by user associated with that mobile number .  
7372 4614 d 23 h kshitij.sood /trunk/ Added low inventory cancelled order category.  
6507 4778 d 5 h anupam.singh /trunk/ Added a method in order service for refunding orders. Gave a handle in crm for the same.  
6206 4840 d 5 h rajveer /trunk/ Added option to get all or active operators based on parameter passed.  
6153 4846 d 23 h anupam.singh /trunk/Crm/src/main/ Cosmetic fixes for CRM  
5909 4889 d 0 h amar.kumar /trunk/ Changes for new page in Crm for showing ticket category with open ticket count
Reviewed by : Anupam Singh		  
5884 4894 d 4 h amar.kumar /trunk/Crm/src/main/ Adding restriction to viewing of Store Pickup tickets, so that it can be only viewed by Outbound team  
4793 5046 d 17 h amar.kumar /trunk/ Ticket ID : #1010
Reviewed by : Anupam Singh		  
4751 5051 d 17 h anupam.singh /trunk/Crm/src/main/ Reveiwer : Amar

Tickets created when cancellation request is raised were not visible to Outbound team as they were being assigned to admin.		  
4689 5058 d 5 h anupam.singh /trunk/Crm/src/main/ Trac # 960, 911
Reveiwer : Rajveer

1.) Cancellation flow initiated from CRM.
2.) Agents can assign tickets at the time of creation.		  
4490 5087 d 4 h anupam.singh /trunk/ Added DOA Request and return request raised handling in CRM. On ticket info page clicking on activity now shows attachments as well.

Trac #894, #862, #863

Reviewer : Mandeep Dhir		  
4267 5132 d 5 h anupam.singh /trunk/ Trac#805

Task to generate tickets for flagged payments.
Ability to allow or block such payments in CRM.

Reviewer : Mandeep Dhir		  
4144 5164 d 5 h mandeep.dhir /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ Trac#686 Changing the format of dates  
4142 5164 d 6 h mandeep.dhir /trunk/ Trac#686 UI Enhancements in Crm
- Revamped Order info page
- Cleaned up code to access the model objects directly in vm files
- Added advanced search options for ticket category and activity type
- Removed code related to UserCommunications
- Improved CartPageController and vm files
- Changed ticket edit page to reflect first orders and then tickets		  
4008 5183 d 3 h mandeep.dhir /trunk/ Trac#595 Robust handling of Failed payments, COD transactions and delayed orders by CRM. TransacitonService and PaymentService now persist relevant transactions, payments to their own database. Then CRM polls these new tables and processes them (creation of tickets essentially)  
3578 5212 d 2 h mandeep.dhir /trunk/ Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)		  

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