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20167 3636 d 2 h aman.kumar /trunk/ new category delivery attempt failed added. Shipping charge re-evaluation after order cancellation  
20110 3650 d 8 h kshitij.sood /trunk/Crm/src/main/ Return Transaction Crm  
18709 3784 d 7 h manas /trunk/ Changes related to crm ticket generation process  
17274 3907 d 8 h manish.sharma /trunk/ Committed by Manish Sharma for Adding one more category in CRM Category List on 16-Oct-2015  
16244 3986 d 7 h manish.sharma /trunk/ Committed by Manish Sharma for Profit Mandi Shopclues Scraping on 29-Jul-2015  
16208 3988 d 3 h manish.sharma /trunk/ Committed by Manish Sharma for ProfitMandi CRM Changes on 27-Jul-2015  
15698 4016 d 8 h manish.sharma /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ Committed by Manish Sharma for Adding OutBound Role for ProfitMandi Tickets on 29-Jun-2015  
14882 4086 d 6 h manish.sharma /trunk/ Committed by Manish Sharma for Profit_Mandi CRM Integration on 20-Apr-2015  
11890 4377 d 5 h kshitij.sood /trunk/ Crm changes related to bulk order enquiry & private deals.  
7616 4751 d 3 h manish.sharma /trunk/Crm/src/main/ Committed by Manish Sharma for Creating a new Ticket: Category- RTO Refund on 24-Jun-2013  
7572 4756 d 21 h anupam.singh /trunk/ Added option to search by amazon order id. Also modified "search by mobile number" to fetch orders with given mobile number and not the orders by user associated with that mobile number .  
7372 4776 d 4 h kshitij.sood /trunk/ Added low inventory cancelled order category.  
6507 4939 d 10 h anupam.singh /trunk/ Added a method in order service for refunding orders. Gave a handle in crm for the same.  
6206 5001 d 10 h rajveer /trunk/ Added option to get all or active operators based on parameter passed.  
6153 5008 d 4 h anupam.singh /trunk/Crm/src/main/ Cosmetic fixes for CRM  
5909 5050 d 5 h amar.kumar /trunk/ Changes for new page in Crm for showing ticket category with open ticket count
Reviewed by : Anupam Singh		  
5884 5055 d 10 h amar.kumar /trunk/Crm/src/main/ Adding restriction to viewing of Store Pickup tickets, so that it can be only viewed by Outbound team  
4793 5207 d 22 h amar.kumar /trunk/ Ticket ID : #1010
Reviewed by : Anupam Singh		  
4751 5212 d 22 h anupam.singh /trunk/Crm/src/main/ Reveiwer : Amar

Tickets created when cancellation request is raised were not visible to Outbound team as they were being assigned to admin.		  
4689 5219 d 11 h anupam.singh /trunk/Crm/src/main/ Trac # 960, 911
Reveiwer : Rajveer

1.) Cancellation flow initiated from CRM.
2.) Agents can assign tickets at the time of creation.		  

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