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20167 3475 d 3 h aman.kumar /trunk/ new category delivery attempt failed added. Shipping charge re-evaluation after order cancellation  
20110 3489 d 8 h kshitij.sood /trunk/Crm/src/main/ Return Transaction Crm  
18709 3623 d 7 h manas /trunk/ Changes related to crm ticket generation process  
17274 3746 d 8 h manish.sharma /trunk/ Committed by Manish Sharma for Adding one more category in CRM Category List on 16-Oct-2015  
16244 3825 d 8 h manish.sharma /trunk/ Committed by Manish Sharma for Profit Mandi Shopclues Scraping on 29-Jul-2015  
16208 3827 d 3 h manish.sharma /trunk/ Committed by Manish Sharma for ProfitMandi CRM Changes on 27-Jul-2015  
15698 3855 d 8 h manish.sharma /trunk/Crm/src/main/java/in/shop2020/serving/controllers/ Committed by Manish Sharma for Adding OutBound Role for ProfitMandi Tickets on 29-Jun-2015  
14882 3925 d 6 h manish.sharma /trunk/ Committed by Manish Sharma for Profit_Mandi CRM Integration on 20-Apr-2015  
11890 4216 d 6 h kshitij.sood /trunk/ Crm changes related to bulk order enquiry & private deals.  
7616 4590 d 4 h manish.sharma /trunk/Crm/src/main/ Committed by Manish Sharma for Creating a new Ticket: Category- RTO Refund on 24-Jun-2013  
7572 4595 d 21 h anupam.singh /trunk/ Added option to search by amazon order id. Also modified "search by mobile number" to fetch orders with given mobile number and not the orders by user associated with that mobile number .  
7372 4615 d 5 h kshitij.sood /trunk/ Added low inventory cancelled order category.  
6507 4778 d 10 h anupam.singh /trunk/ Added a method in order service for refunding orders. Gave a handle in crm for the same.  
6206 4840 d 10 h rajveer /trunk/ Added option to get all or active operators based on parameter passed.  
6153 4847 d 5 h anupam.singh /trunk/Crm/src/main/ Cosmetic fixes for CRM  
5909 4889 d 5 h amar.kumar /trunk/ Changes for new page in Crm for showing ticket category with open ticket count
Reviewed by : Anupam Singh		  
5884 4894 d 10 h amar.kumar /trunk/Crm/src/main/ Adding restriction to viewing of Store Pickup tickets, so that it can be only viewed by Outbound team  
4793 5046 d 23 h amar.kumar /trunk/ Ticket ID : #1010
Reviewed by : Anupam Singh		  
4751 5051 d 22 h anupam.singh /trunk/Crm/src/main/ Reveiwer : Amar

Tickets created when cancellation request is raised were not visible to Outbound team as they were being assigned to admin.		  
4689 5058 d 11 h anupam.singh /trunk/Crm/src/main/ Trac # 960, 911
Reveiwer : Rajveer

1.) Cancellation flow initiated from CRM.
2.) Agents can assign tickets at the time of creation.		  

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