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3499 5275 d 19 h mandeep.dhir /trunk/ Trac#504 Added functionality to help CRM agents to verify COD orders  
3405 5283 d 0 h mandeep.dhir /trunk/ Trac#488 Made Tickets and activities non-user specific  
3390 5284 d 22 h mandeep.dhir /trunk/ Trac#488
- Added few more fields customer name etc. to activity and tickets
- Made thrift model objects enriched with creator and assignee objects
- Added search filter to query tickets, activities, agents from CRM with single method		  
3375 5285 d 22 h rajveer /trunk/ Implemented unimplemented isAlive method.  
3339 5289 d 22 h mandeep.dhir /trunk/ Trac#488
- Added support for Inbox scan of help@shop2020.in account and creating tickets for them
- Added support for creating tickets/activities for unregistered users		  
3206 5300 d 0 h mandeep.dhir /trunk/ Trac#488 Added support to mail a customer from CRM as part of an activity done on a ticket  
3168 5303 d 22 h mandeep.dhir /trunk/ Trac#488 Updating the thrift file for optional fields
Made relevant changes to velocity templates to use isset* methods from thrift model objects		  
3137 5304 d 23 h mandeep.dhir /trunk/ Trac#488 - New pages for viewing open, assigned, unassigned etc. tickets  
3088 5306 d 23 h mandeep.dhir /trunk/CRMService/src/main/ Trac#488 Adding New methods for easy data retrieval regarding agents, tickets from CRM.
Also, added a method to update password of an agent		  
3024 5312 d 0 h mandeep.dhir /trunk/CRMService/ Trac#488 Adding service for CRM data