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3339 5244 d 0 h mandeep.dhir /trunk/ Trac#488
- Added support for Inbox scan of help@shop2020.in account and creating tickets for them
- Added support for creating tickets/activities for unregistered users		  
3206 5254 d 1 h mandeep.dhir /trunk/ Trac#488 Added support to mail a customer from CRM as part of an activity done on a ticket  
3168 5257 d 23 h mandeep.dhir /trunk/ Trac#488 Updating the thrift file for optional fields
Made relevant changes to velocity templates to use isset* methods from thrift model objects		  
3137 5259 d 1 h mandeep.dhir /trunk/ Trac#488 - New pages for viewing open, assigned, unassigned etc. tickets  
3088 5261 d 1 h mandeep.dhir /trunk/CRMService/src/main/ Trac#488 Adding New methods for easy data retrieval regarding agents, tickets from CRM.
Also, added a method to update password of an agent		  
3024 5266 d 1 h mandeep.dhir /trunk/CRMService/ Trac#488 Adding service for CRM data