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11890 4216 d 8 h kshitij.sood /trunk/ Crm changes related to bulk order enquiry & private deals.  
9338 4391 d 9 h manish.sharma /trunk/ Committed by Manish Sharma for FedEx Shipping from Mumbai Warehouse on Jan-09-2014  
8384 4481 d 7 h manish.sharma /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Committed by Manish Sharma for FedEx Tracking and Shipment Creation on Oct-11-2013  
8381 4481 d 8 h manish.sharma /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Committed by Manish Sharma for FedEx Tracking and Shipment Creation on Oct-11-2013  
8371 4481 d 13 h manish.sharma /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Committed by Manish Sharma for FedEx Tracking and Shipment Creation on Oct-11-2013  
7871 4554 d 6 h amar.kumar /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Updating Ticket Categories to be monitored through Alert Service  
7596 4593 d 8 h kshitij.sood /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Committed by Manish Sharma for Displaying Current Ticket Status for Unread Customer Activities on 21-Jun-2013  
5936 4881 d 8 h amar.kumar /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Changes to end monitoring of tickets through Alert Service if ticket is closed without any other activity  
5916 4887 d 13 h amar.kumar /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Making changes to monitor tickets through Alert Service only if category is one of the following
1) cod verification
2) undelivered
3) store pickup

And we will end monitoring only if one of the following activities occur on the ticket
1) send email to customer
2) escalate
3) called customer		  
5909 4889 d 7 h amar.kumar /trunk/ Changes for new page in Crm for showing ticket category with open ticket count
Reviewed by : Anupam Singh		  
5851 4897 d 8 h amar.kumar /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Started monitoring of new tickets through Alert Service. Warning and Critical Threshold is taken as 4hrs and 6hrs. Any subsequent activity in ticket will stop monitoring.
Reviewed By : Amit Gupta		  
5286 4983 d 4 h amar.kumar /trunk/ Changes to show Inactive Agents for old tickets and refreshing agents map after change password from manage agent page  
5168 4996 d 9 h amar.kumar /trunk/ Ticket Id : #1251 #1228
Reviewed by Anupam Singh		  
5142 5002 d 8 h anupam.singh /trunk/CRMService/src/main/java/in/shop2020/crm/ Separating Delayed delivery, COD processing and Pending payment tasks from CRM server. These tasks would run as separate processes.
Trac # 1238
Reveiwer : Mandeep Dhir		  
4793 5047 d 1 h amar.kumar /trunk/ Ticket ID : #1010
Reviewed by : Anupam Singh		  
4624 5066 d 7 h mandeep.dhir /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Implemented isAlive()  
4089 5175 d 7 h mandeep.dhir /trunk/ Not displaying erroneous promised shipping field
Copying ticket attrs from current ticket state while marking activities as read		  
4008 5183 d 11 h mandeep.dhir /trunk/ Trac#595 Robust handling of Failed payments, COD transactions and delayed orders by CRM. TransacitonService and PaymentService now persist relevant transactions, payments to their own database. Then CRM polls these new tables and processes them (creation of tickets essentially)  
3982 5190 d 13 h mandeep.dhir /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Setting default Assignee as Zaffar for outbound calls  
3955 5192 d 8 h mandeep.dhir /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Catching every Exceptionfor async calls  

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