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5286 4981 d 23 h amar.kumar /trunk/ Changes to show Inactive Agents for old tickets and refreshing agents map after change password from manage agent page  
5168 4995 d 4 h amar.kumar /trunk/ Ticket Id : #1251 #1228
Reviewed by Anupam Singh		  
4793 5045 d 20 h amar.kumar /trunk/ Ticket ID : #1010
Reviewed by : Anupam Singh		  
3390 5231 d 8 h mandeep.dhir /trunk/ Trac#488
- Added few more fields customer name etc. to activity and tickets
- Made thrift model objects enriched with creator and assignee objects
- Added search filter to query tickets, activities, agents from CRM with single method		  
3339 5236 d 8 h mandeep.dhir /trunk/ Trac#488
- Added support for Inbox scan of help@shop2020.in account and creating tickets for them
- Added support for creating tickets/activities for unregistered users		  
3137 5251 d 9 h mandeep.dhir /trunk/ Trac#488 - New pages for viewing open, assigned, unassigned etc. tickets  
3088 5253 d 9 h mandeep.dhir /trunk/CRMService/src/main/ Trac#488 Adding New methods for easy data retrieval regarding agents, tickets from CRM.
Also, added a method to update password of an agent		  
3024 5258 d 9 h mandeep.dhir /trunk/CRMService/ Trac#488 Adding service for CRM data