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35594 255 d 16 h amit /trunk/ Ticket system: CRM access, category filtering, UI improvements

CRM Team Access:
- CRM users can see all tickets in myticket and managerTicket views
- CRM users can assign/edit tickets from all views
- Only CRM can mark tickets as resolved

Category Filtering (hidden from CRM):
- Sales category (ID 4) and Sales Escalation subcategory (ID 84)
- RBM category (ID 18) and RBM Escalation subcategory (ID 83)

UI Improvements:
- Partner name link opens partnerPerformance in new tab (reusable via .partner-link class)
- Edit modal shows ticket ID and partner name in title
- Resolve confirm shows ticket ID and partner name
- Fixed duplicate class attributes in buttons
- Modal shows after content loads (removed data-toggle conflicts)

Version bump: JS 313, CSS 34
 
35592 256 d 0 h amit /trunk/ Ticket system improvements: N+1 query fixes, authorization checks, CRM access, UI fixes

- Fix N+1 queries in getSubCategoryIdAndCategoryMap and getAuthUserAndEsclationByPartnerId
- Add authorization checks to ticket endpoints (getActivities, closeTicket, createActivity, editTicket, editPartnerTicket, createLastActivity)
- CRM users can now see all tickets to handle partner communications
- Only CRM team members can mark tickets as resolved
- Fix duplicate HTML IDs in ticket templates (changed to classes)
- Fix getSubCategoryId() bug in edit-ticket modals
- Add message field to create-ticket form
- Update cs.js to use class selectors
 
33779 753 d 0 h ranu /trunk/profitmandi-fofo/src/main/webapp/WEB-INF/views/ftl/ tickt created by showed  
33778 753 d 0 h ranu /trunk/profitmandi-fofo/src/main/ created by showed on manager tickets  
33653 796 d 1 h ranu /trunk/profitmandi-fofo/src/main/webapp/WEB-INF/views/ftl/ manager ticket assigned to added auth user last name and emp code  
31762 1289 d 21 h tejbeer /trunk/ ticket and imei wise scheme related changes  
26318 2436 d 20 h tejbeer /trunk/profitmandi-fofo/src/main/webapp/WEB-INF/views/ftl/ change  
24824 2749 d 2 h govind /trunk/ Internal Communication  
24788 2755 d 19 h govind /trunk/  
24748 2761 d 2 h govind /trunk/profitmandi-fofo/src/main/webapp/  
24747 2761 d 2 h govind /trunk/ Search for Manager Ticket  
24699 2766 d 22 h govind /trunk/  
24640 2776 d 1 h govind /trunk/profitmandi-fofo/src/main/webapp/WEB-INF/views/ftl/  
24620 2779 d 20 h govind /trunk/ closing ticket  
24569 2784 d 0 h govind /trunk/ Issues resolved in ticket  
24530 2790 d 3 h amit.gupta /trunk/profitmandi-fofo/src/main/webapp/WEB-INF/views/ftl/ 1. Fixed styling issues in dialogs
2. Added count to the IMEIS
 
24500 2800 d 21 h govind /trunk/ Ticket Changes  
24469 2808 d 20 h govind /trunk/profitmandi-fofo/src/main/webapp/  
24467 2808 d 22 h govind /trunk/  
24439 2815 d 19 h govind /trunk/