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Ticket system improvements: N+1 query fixes, authorization checks, CRM access, UI fixes
- Fix N+1 queries in getSubCategoryIdAndCategoryMap and getAuthUserAndEsclationByPartnerId
- Add authorization checks to ticket endpoints (getActivities, closeTicket, createActivity, editTicket, editPartnerTicket, createLastActivity)
- CRM users can now see all tickets to handle partner communications
- Only CRM team members can mark tickets as resolved
- Fix duplicate HTML IDs in ticket templates (changed to classes)
- Fix getSubCategoryId() bug in edit-ticket modals
- Add message field to create-ticket form
- Update cs.js to use class selectors |
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