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5158 4999 d 22 h amar.kumar /trunk/Website/src/main/java/in/shop2020/serving/controllers/ Ticket Id: #1227

Change to directly assign Order Cancellation tickets to Suraj		  
4378 5109 d 13 h mandeep.dhir /trunk/Website/src/main/java/in/shop2020/serving/controllers/ Validating communication type  
4377 5109 d 13 h mandeep.dhir /trunk/Website/src/main/java/in/shop2020/serving/controllers/ Validating communication type  
4277 5132 d 7 h anupam.singh /trunk/ Trac#809

Reviewer : Mandeep Dhir

When user requests for order cancellation a ticket is generated for the same in CRM and order goes into "cancel_request_recieved" state.
Outbound team in CRM should have an option to confirm or deny the request which should mark the order as cancelled or to its previous state respectively.		  
4160 5165 d 7 h mandeep.dhir /trunk/Website/src/main/java/in/shop2020/serving/controllers/ Trac#669 Creating activity with type received_email_from_customer for cases  
3952 5195 d 12 h mandeep.dhir /trunk/Website/src/main/java/in/shop2020/serving/controllers/ Making default communication type as OTHER  
3499 5226 d 10 h mandeep.dhir /trunk/ Trac#504 Added functionality to help CRM agents to verify COD orders  
3272 5244 d 9 h mandeep.dhir /trunk/Website/src/main/java/in/shop2020/serving/controllers/ Trac#488 Each user-communication will log a ticket going forward  
3126 5256 d 5 h rajveer /trunk/Website/src/main/java/in/shop2020/serving/ Side effect of name changing of clients.  
2944 5271 d 13 h chandranshu /trunk/Website/src/main/java/in/shop2020/serving/controllers/ Changed printStackTrace to logger.error  
2148 5338 d 6 h chandranshu /trunk/Website/src/main/java/in/shop2020/serving/controllers/ Removed some unused variables. Used some others.  
2145 5338 d 7 h chandranshu /trunk/Website/src/main/java/in/shop2020/serving/controllers/ Removed unused imports and some unused variables  
1876 5361 d 13 h varun.gupta /trunk/Website/src/main/ Links added to load Contact Form with a particular query type.  
1600 5380 d 12 h varun.gupta /trunk/Website/src/main/java/in/shop2020/serving/controllers/ Added handling of the case where Order ID is not supplied  
1481 5388 d 16 h varun.gupta /trunk/Website/src/main/ In case user doesn't have relevant orders, the communication type will be disabled.  
1380 5397 d 5 h varun.gupta /trunk/Website/src/main/ 'Contact Us' enhancements done.  
1309 5402 d 13 h varun.gupta /trunk/Website/src/main/java/in/shop2020/serving/controllers/  
1297 5403 d 8 h varun.gupta /trunk/Website/src/main/ "Contact Us" modified  
1170 5412 d 11 h varun.gupta /trunk/Website/src/main/java/in/shop2020/serving/controllers/  
1044 5423 d 6 h chandranshu /trunk/Website/src/main/java/in/shop2020/serving/ Removed dependency on tomcat juli  

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