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4948 5088 d 21 h phani.kumar /trunk/ Ticket #1040 CRM ticket creation related to undelivery of order
reviewer: Rajveer		  
4681 5118 d 18 h amar.kumar /trunk/ Trac ID : #901, #961
Reviewed By : Anupam Singh		  
4490 5146 d 23 h anupam.singh /trunk/ Added DOA Request and return request raised handling in CRM. On ticket info page clicking on activity now shows attachments as well.

Trac #894, #862, #863

Reviewer : Mandeep Dhir		  
4267 5192 d 1 h anupam.singh /trunk/ Trac#805

Task to generate tickets for flagged payments.
Ability to allow or block such payments in CRM.

Reviewer : Mandeep Dhir		  
4008 5242 d 23 h mandeep.dhir /trunk/ Trac#595 Robust handling of Failed payments, COD transactions and delayed orders by CRM. TransacitonService and PaymentService now persist relevant transactions, payments to their own database. Then CRM polls these new tables and processes them (creation of tickets essentially)  
3578 5271 d 21 h mandeep.dhir /trunk/ Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)		  
3499 5282 d 22 h mandeep.dhir /trunk/ Trac#504 Added functionality to help CRM agents to verify COD orders  
3430 5286 d 15 h rajveer /trunk/ThriftConfig/ Changes due to thrift revision upgrade from 0.2 to 0.7  
3028 5319 d 2 h mandeep.dhir /trunk/ThriftConfig/src/main/java/in/shop2020/ Trac#488 Adding ThriftConfig files for CRM service. Also updating one for UserContextService