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20174 3468 d 12 h aman.kumar /trunk/ThriftConfig/src/main/java/in/shop2020/crm/ new ticket category  
18709 3622 d 8 h manas /trunk/ Changes related to crm ticket generation process  
17274 3745 d 9 h manish.sharma /trunk/ Committed by Manish Sharma for Adding one more category in CRM Category List on 16-Oct-2015  
14882 3924 d 7 h manish.sharma /trunk/ Committed by Manish Sharma for Profit_Mandi CRM Integration on 20-Apr-2015  
11890 4215 d 6 h kshitij.sood /trunk/ Crm changes related to bulk order enquiry & private deals.  
7598 4592 d 7 h kshitij.sood /trunk/ Committed by Manish Sharma for Creating a new Ticket: Category- RTO Refund on 21-Jun-2013  
7372 4614 d 5 h kshitij.sood /trunk/ Added low inventory cancelled order category.  
6677 4750 d 4 h amar.kumar /trunk/ Changes for Adding new TicketCategory for ON_TIME_GUARANTEE  
6176 4844 d 4 h amit.gupta /trunk/ Contact us extended for recharge.  
6104 4847 d 12 h rajveer /trunk/ Added uncertain recharge processor task with new category.  
5791 4902 d 21 h anupam.singh /trunk/ Trac # 1526
CRM ticket will now be created for orders which are at pickup stores and their return date is nearing.		  
5407 4965 d 20 h amar.kumar /trunk/ Ticket Id : #1352 #1372 #1373
Changes for
1) Adding new ticket category
2) Showing trust level while COD verification
3) Creating tickets from UserCommunication table
4) Adding dummy vm file for AddressController

Reviewed By : Anupam Singh		  
4948 5028 d 8 h phani.kumar /trunk/ Ticket #1040 CRM ticket creation related to undelivery of order
reviewer: Rajveer		  
4681 5058 d 5 h amar.kumar /trunk/ Trac ID : #901, #961
Reviewed By : Anupam Singh		  
4490 5086 d 10 h anupam.singh /trunk/ Added DOA Request and return request raised handling in CRM. On ticket info page clicking on activity now shows attachments as well.

Trac #894, #862, #863

Reviewer : Mandeep Dhir		  
4267 5131 d 12 h anupam.singh /trunk/ Trac#805

Task to generate tickets for flagged payments.
Ability to allow or block such payments in CRM.

Reviewer : Mandeep Dhir		  
4008 5182 d 10 h mandeep.dhir /trunk/ Trac#595 Robust handling of Failed payments, COD transactions and delayed orders by CRM. TransacitonService and PaymentService now persist relevant transactions, payments to their own database. Then CRM polls these new tables and processes them (creation of tickets essentially)  
3578 5211 d 8 h mandeep.dhir /trunk/ Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)		  
3499 5222 d 8 h mandeep.dhir /trunk/ Trac#504 Added functionality to help CRM agents to verify COD orders  
3430 5226 d 2 h rajveer /trunk/ThriftConfig/ Changes due to thrift revision upgrade from 0.2 to 0.7  

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