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Rev Age Author Path Log message Diff
18709 3731 d 2 h manas /trunk/ Changes related to crm ticket generation process  
4020 5289 d 6 h mandeep.dhir /trunk/ Trac#647 Built Escalation matrix and also allowing agents to voluntarily assign themselves to unassigned tickets  
3430 5334 d 20 h rajveer /trunk/ThriftConfig/ Changes due to thrift revision upgrade from 0.2 to 0.7  
3271 5349 d 1 h mandeep.dhir /trunk/ Trac#488 Fixed spellings  
3269 5349 d 2 h mandeep.dhir /trunk/ Trac#488 Making customer "not mandatory to be a registered user" for ticket and activity creation  
3106 5361 d 4 h mandeep.dhir /trunk/ Trac#488
- Added ActivityType and remodelled ticket/activity a bit.
- Made hyperlinks to go to ticket details from activity page
- Clicking on 'Saholic URL', the header will go to home page
- Added styling over HTML tables displaying shipment updates and activities for a ticket
- Removed unnecessary columns from the UI