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4065 5361 d 21 h mandeep.dhir /trunk/ Trac#651 Autorefresh page, Alert confirmation in case agent tries to cancel an order.  
4008 5368 d 17 h mandeep.dhir /trunk/ Trac#595 Robust handling of Failed payments, COD transactions and delayed orders by CRM. TransacitonService and PaymentService now persist relevant transactions, payments to their own database. Then CRM polls these new tables and processes them (creation of tickets essentially)  
3711 5391 d 16 h mandeep.dhir /trunk/ Trac#565 Added link to access relevant unread activities for an agent
Added Expected delivery column in Order table listed on COD_VERIFICATION ticket		  
3578 5397 d 16 h mandeep.dhir /trunk/ Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)		  
3546 5401 d 15 h mandeep.dhir /trunk/ Trac#511 Changes related to COD orders verification  
3519 5405 d 14 h mandeep.dhir /trunk/Crm/src/main/ Trac#485 Using CKEditor for converting test/plain to text/html before sending email to users through CRM.  
3499 5408 d 16 h mandeep.dhir /trunk/ Trac#504 Added functionality to help CRM agents to verify COD orders  
3422 5412 d 17 h mandeep.dhir /trunk/Crm/src/main/ Trac#485 Adding feature to enable search for tickets for unregistered users  
3397 5416 d 21 h mandeep.dhir /trunk/Crm/src/main/ Trac#488 Adding advanced search box  
3339 5422 d 19 h mandeep.dhir /trunk/ Trac#488
- Added support for Inbox scan of help@shop2020.in account and creating tickets for them
- Added support for creating tickets/activities for unregistered users		  
3234 5430 d 18 h mandeep.dhir /trunk/Crm/src/main/ Trac#488 Added support to export data tables in various formats  
3206 5432 d 20 h mandeep.dhir /trunk/ Trac#488 Added support to mail a customer from CRM as part of an activity done on a ticket  
3168 5436 d 19 h mandeep.dhir /trunk/ Trac#488 Updating the thrift file for optional fields
Made relevant changes to velocity templates to use isset* methods from thrift model objects		  
3151 5437 d 16 h mandeep.dhir /trunk/Crm/src/main/webapp/ Trac#488 Added a ajax-loading image  
3137 5437 d 20 h mandeep.dhir /trunk/ Trac#488 - New pages for viewing open, assigned, unassigned etc. tickets  
3106 5438 d 18 h mandeep.dhir /trunk/ Trac#488
- Added ActivityType and remodelled ticket/activity a bit.
- Made hyperlinks to go to ticket details from activity page
- Clicking on 'Saholic URL', the header will go to home page
- Added styling over HTML tables displaying shipment updates and activities for a ticket
- Removed unnecessary columns from the UI		  
3096 5439 d 18 h mandeep.dhir /trunk/Crm/src/main/ Trac#488 Added feature to search tickets by Id  
3090 5439 d 20 h mandeep.dhir /trunk/Crm/ Trac#488 Added ticket and activity management UIs.
Also, added authentication and authorization related features.
Logistics' shipment updates are displayed now for every order.		  
2724 5473 d 18 h vikas /trunk/Crm/src/main/ Clean up the flow.