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13324 4149 d 21 h manish.sharma /trunk/ Committed by Manish Sharma for Bulk Shipment Creation Process on 12-Dec-2014  
11890 4311 d 23 h kshitij.sood /trunk/ Crm changes related to bulk order enquiry & private deals.  
7616 4685 d 21 h manish.sharma /trunk/Crm/src/main/ Committed by Manish Sharma for Creating a new Ticket: Category- RTO Refund on 24-Jun-2013  
7599 4688 d 23 h kshitij.sood /trunk/Crm/src/main/webapp/WEB-INF/content/ Committed by Manish Sharma for Searching Tickets/Activities using Mobile No. on 21-Jun-2013  
7572 4691 d 15 h anupam.singh /trunk/ Added option to search by amazon order id. Also modified "search by mobile number" to fetch orders with given mobile number and not the orders by user associated with that mobile number .  
7372 4710 d 22 h kshitij.sood /trunk/ Added low inventory cancelled order category.  
6111 4944 d 3 h anupam.singh /trunk/ Added CRM support for recharge orders. Also added myWallet and myRecharges page.  
5909 4984 d 23 h amar.kumar /trunk/ Changes for new page in Crm for showing ticket category with open ticket count
Reviewed by : Anupam Singh		  
5884 4990 d 3 h amar.kumar /trunk/Crm/src/main/ Adding restriction to viewing of Store Pickup tickets, so that it can be only viewed by Outbound team  
5858 4992 d 15 h amar.kumar /trunk/Crm/src/main/ Change to show open ticket count for store Pickup category in sidebar  
4793 5142 d 16 h amar.kumar /trunk/ Ticket ID : #1010
Reviewed by : Anupam Singh		  
4751 5147 d 16 h anupam.singh /trunk/Crm/src/main/ Reveiwer : Amar

Tickets created when cancellation request is raised were not visible to Outbound team as they were being assigned to admin.		  
4490 5183 d 3 h anupam.singh /trunk/ Added DOA Request and return request raised handling in CRM. On ticket info page clicking on activity now shows attachments as well.

Trac #894, #862, #863

Reviewer : Mandeep Dhir		  
4267 5228 d 4 h anupam.singh /trunk/ Trac#805

Task to generate tickets for flagged payments.
Ability to allow or block such payments in CRM.

Reviewer : Mandeep Dhir		  
4241 5232 d 1 h anupam.singh /trunk/ TracId : #684, #740
Reviewer : Mandeep Dhir

1. Provided a selection list to choose a category for the reason of COD order cancellation.
2. In ticket edit view, showed links to view activity description.
3. Generating activity for bounced mail from send-grid now possible.
4. Column width of tables now different for different columns
5. Files attached in emails from users to CRM agents now visible in the UI.
6. UI enhancements.		  
4142 5260 d 5 h mandeep.dhir /trunk/ Trac#686 UI Enhancements in Crm
- Revamped Order info page
- Cleaned up code to access the model objects directly in vm files
- Added advanced search options for ticket category and activity type
- Removed code related to UserCommunications
- Improved CartPageController and vm files
- Changed ticket edit page to reflect first orders and then tickets		  
4065 5272 d 6 h mandeep.dhir /trunk/ Trac#651 Autorefresh page, Alert confirmation in case agent tries to cancel an order.  
4008 5279 d 2 h mandeep.dhir /trunk/ Trac#595 Robust handling of Failed payments, COD transactions and delayed orders by CRM. TransacitonService and PaymentService now persist relevant transactions, payments to their own database. Then CRM polls these new tables and processes them (creation of tickets essentially)  
3711 5302 d 1 h mandeep.dhir /trunk/ Trac#565 Added link to access relevant unread activities for an agent
Added Expected delivery column in Order table listed on COD_VERIFICATION ticket		  
3578 5308 d 1 h mandeep.dhir /trunk/ Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)		  

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