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16094 3940 d 13 h amit.gupta /trunk/Crm/src/main/webapp/WEB-INF/content/  
16093 3940 d 13 h amit.gupta /trunk/Crm/src/main/webapp/WEB-INF/content/  
16092 3940 d 13 h amit.gupta /trunk/Crm/src/main/ description is now htmlsafe.  
5224 5096 d 7 h amar.kumar /trunk/Crm/src/main/ changes to fix issues in creation of activitites for existing customer  
5203 5100 d 6 h amar.kumar /trunk/Crm/src/main/ Ticket Id : #1265 #1277
Reviewed by : Anupam Singh

Enhancements in Activity creation/display and ticket/activity reports.		  
4241 5243 d 9 h anupam.singh /trunk/ TracId : #684, #740
Reviewer : Mandeep Dhir

1. Provided a selection list to choose a category for the reason of COD order cancellation.
2. In ticket edit view, showed links to view activity description.
3. Generating activity for bounced mail from send-grid now possible.
4. Column width of tables now different for different columns
5. Files attached in emails from users to CRM agents now visible in the UI.
6. UI enhancements.		  
4205 5255 d 1 h mandeep.dhir /trunk/Crm/src/main/webapp/WEB-INF/content/ Added null check for ticket category  
4142 5271 d 13 h mandeep.dhir /trunk/ Trac#686 UI Enhancements in Crm
- Revamped Order info page
- Cleaned up code to access the model objects directly in vm files
- Added advanced search options for ticket category and activity type
- Removed code related to UserCommunications
- Improved CartPageController and vm files
- Changed ticket edit page to reflect first orders and then tickets		  
3499 5330 d 10 h mandeep.dhir /trunk/ Trac#504 Added functionality to help CRM agents to verify COD orders  
3405 5337 d 14 h mandeep.dhir /trunk/ Trac#488 Made Tickets and activities non-user specific  
3390 5339 d 12 h mandeep.dhir /trunk/ Trac#488
- Added few more fields customer name etc. to activity and tickets
- Made thrift model objects enriched with creator and assignee objects
- Added search filter to query tickets, activities, agents from CRM with single method		  
3339 5344 d 13 h mandeep.dhir /trunk/ Trac#488
- Added support for Inbox scan of help@shop2020.in account and creating tickets for them
- Added support for creating tickets/activities for unregistered users