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15005 4118 d 15 h manish.sharma /trunk/Crm/src/main/java/in/shop2020/util/ Committed by Manish Sharma for Profit_Mandi CRM Integration on 29-Apr-2015  
14882 4127 d 9 h manish.sharma /trunk/ Committed by Manish Sharma for Profit_Mandi CRM Integration on 20-Apr-2015  
14025 4186 d 8 h manish.sharma /trunk/Crm/src/main/java/in/shop2020/util/ Committed by Manish Sharma for Removing Shrawan Id from Escalation Matrix on 20-Feb-2015  
13438 4244 d 10 h amit.gupta /trunk/Crm/src/main/java/in/shop2020/util/  
13211 4263 d 13 h kshitij.sood /trunk/Crm/src/main/java/in/shop2020/util/  
9693 4573 d 8 h manish.sharma /trunk/Crm/src/main/java/in/shop2020/util/ Committed by Manish Sharma for reassign the bulk _deal category tickets on Jan-29-2014  
8610 4664 d 13 h anupam.singh /trunk/Crm/src/main/java/in/shop2020/util/ Added Shrawan and Ritesh to "Shipping & Delivery" and "Delivery Problem" escalation categories.  
8228 4697 d 11 h anupam.singh /trunk/Crm/src/main/java/in/shop2020/util/ Removing "saholic.escalation" agent from escalation matrix.  
8126 4713 d 9 h manish.sharma /trunk/Crm/src/main/java/in/shop2020/util/ Committed by Manish Sharma for Change agent id in CRM Escalation Matrix on Sep-11-2013  
7956 4747 d 11 h anupam.singh /trunk/Crm/src/main/java/in/shop2020/util/ Adding refund reason "Flagged by gateway"  
7262 4837 d 13 h amar.kumar /trunk/Crm/src/main/java/in/shop2020/util/ Adding AgentId "45" to Escalation Matrix  
7162 4861 d 8 h kshitij.sood /trunk/Crm/src/main/  
7064 4879 d 11 h anupam.singh /trunk/Crm/src/main/java/in/shop2020/util/ Added to Shrawan and Ritesh to some categories  
6960 4902 d 11 h anupam.singh /trunk/Crm/src/main/java/in/shop2020/ Changed Ticket assignees on escalation as per Amit  
6677 4953 d 6 h amar.kumar /trunk/ Changes for Adding new TicketCategory for ON_TIME_GUARANTEE  
6667 4953 d 11 h amar.kumar /trunk/ Changing AgentId for certain types of tickets  
6647 4956 d 13 h anupam.singh /trunk/Crm/src/main/java/in/shop2020/util/ Added amit sirohi to escalation mails instead of suraj sharma.  
6543 4971 d 10 h anupam.singh /trunk/Crm/src/main/java/in/shop2020/util/ One more cancellation reason - "customer denied placing order on our site"  
6304 5022 d 13 h amar.kumar /trunk/ Changing Assignee in case of Failed Payment, COD-Verification and COD Verification escalation tickets (Gaurabh to Shrawan)  
5735 5114 d 12 h amar.kumar /trunk/Crm/src/main/java/in/shop2020/util/ Changing default Assignee for COD Verification to Gaurabh  

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