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4241 5194 d 4 h anupam.singh /trunk/ TracId : #684, #740
Reviewer : Mandeep Dhir

1. Provided a selection list to choose a category for the reason of COD order cancellation.
2. In ticket edit view, showed links to view activity description.
3. Generating activity for bounced mail from send-grid now possible.
4. Column width of tables now different for different columns
5. Files attached in emails from users to CRM agents now visible in the UI.
6. UI enhancements.		  
4146 5222 d 6 h mandeep.dhir /trunk/Crm/src/main/ Trac#686 Displaying color only when it is available  
4142 5222 d 7 h mandeep.dhir /trunk/ Trac#686 UI Enhancements in Crm
- Revamped Order info page
- Cleaned up code to access the model objects directly in vm files
- Added advanced search options for ticket category and activity type
- Removed code related to UserCommunications
- Improved CartPageController and vm files
- Changed ticket edit page to reflect first orders and then tickets		  
4105 5228 d 8 h mandeep.dhir /trunk/Crm/src/main/ Adding few fields like Billed by, promised shipping date. Displaying orders above tickets in COD-verification tickets  
4034 5238 d 21 h mandeep.dhir /trunk/Crm/src/main/ Enhancing the escalation matrix. Displaying delay reason and expected shipping time.  
3996 5246 d 8 h mandeep.dhir /trunk/ Trac#629 Minor enhancements to CRM - Adding promised delivery date  
3578 5270 d 3 h mandeep.dhir /trunk/ Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)		  
3546 5274 d 3 h mandeep.dhir /trunk/ Trac#511 Changes related to COD orders verification  
3499 5281 d 4 h mandeep.dhir /trunk/ Trac#504 Added functionality to help CRM agents to verify COD orders  
3128 5310 d 23 h rajveer /trunk/ Side effect of name changing of clients.  
3106 5311 d 6 h mandeep.dhir /trunk/ Trac#488
- Added ActivityType and remodelled ticket/activity a bit.
- Made hyperlinks to go to ticket details from activity page
- Clicking on 'Saholic URL', the header will go to home page
- Added styling over HTML tables displaying shipment updates and activities for a ticket
- Removed unnecessary columns from the UI		  
3090 5312 d 8 h mandeep.dhir /trunk/Crm/ Trac#488 Added ticket and activity management UIs.
Also, added authentication and authorization related features.
Logistics' shipment updates are displayed now for every order.		  
2728 5346 d 5 h vikas /trunk/Crm/src/main/ Add payment gateway and paymethod.  
2714 5347 d 0 h vikas /trunk/Crm/src/main/ Added cart details in CRM.  
2674 5351 d 1 h vikas /trunk/Crm/ CRM.