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4008 5188 d 9 h mandeep.dhir /trunk/ Trac#595 Robust handling of Failed payments, COD transactions and delayed orders by CRM. TransacitonService and PaymentService now persist relevant transactions, payments to their own database. Then CRM polls these new tables and processes them (creation of tickets essentially)  
3711 5211 d 8 h mandeep.dhir /trunk/ Trac#565 Added link to access relevant unread activities for an agent
Added Expected delivery column in Order table listed on COD_VERIFICATION ticket		  
3578 5217 d 8 h mandeep.dhir /trunk/ Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu)		  
3546 5221 d 7 h mandeep.dhir /trunk/ Trac#511 Changes related to COD orders verification  
3499 5228 d 8 h mandeep.dhir /trunk/ Trac#504 Added functionality to help CRM agents to verify COD orders  
3422 5232 d 9 h mandeep.dhir /trunk/Crm/src/main/ Trac#485 Adding feature to enable search for tickets for unregistered users  
3397 5236 d 13 h mandeep.dhir /trunk/Crm/src/main/ Trac#488 Adding advanced search box  
3390 5237 d 11 h mandeep.dhir /trunk/ Trac#488
- Added few more fields customer name etc. to activity and tickets
- Made thrift model objects enriched with creator and assignee objects
- Added search filter to query tickets, activities, agents from CRM with single method		  
3339 5242 d 11 h mandeep.dhir /trunk/ Trac#488
- Added support for Inbox scan of help@shop2020.in account and creating tickets for them
- Added support for creating tickets/activities for unregistered users		  
3269 5246 d 8 h mandeep.dhir /trunk/ Trac#488 Making customer "not mandatory to be a registered user" for ticket and activity creation  
3137 5257 d 12 h mandeep.dhir /trunk/ Trac#488 - New pages for viewing open, assigned, unassigned etc. tickets  
3106 5258 d 10 h mandeep.dhir /trunk/ Trac#488
- Added ActivityType and remodelled ticket/activity a bit.
- Made hyperlinks to go to ticket details from activity page
- Clicking on 'Saholic URL', the header will go to home page
- Added styling over HTML tables displaying shipment updates and activities for a ticket
- Removed unnecessary columns from the UI		  
3096 5259 d 10 h mandeep.dhir /trunk/Crm/src/main/ Trac#488 Added feature to search tickets by Id  
3090 5259 d 12 h mandeep.dhir /trunk/Crm/ Trac#488 Added ticket and activity management UIs.
Also, added authentication and authorization related features.
Logistics' shipment updates are displayed now for every order.		  
2830 5286 d 7 h vikas /trunk/Crm/src/main/ Add user communications.  
2724 5293 d 10 h vikas /trunk/Crm/src/main/ Clean up the flow.  
2674 5298 d 6 h vikas /trunk/Crm/ CRM.