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11890 4268 d 0 h kshitij.sood /trunk/ Crm changes related to bulk order enquiry & private deals.  
9338 4443 d 2 h manish.sharma /trunk/ Committed by Manish Sharma for FedEx Shipping from Mumbai Warehouse on Jan-09-2014  
8384 4533 d 0 h manish.sharma /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Committed by Manish Sharma for FedEx Tracking and Shipment Creation on Oct-11-2013  
8381 4533 d 1 h manish.sharma /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Committed by Manish Sharma for FedEx Tracking and Shipment Creation on Oct-11-2013  
8371 4533 d 6 h manish.sharma /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Committed by Manish Sharma for FedEx Tracking and Shipment Creation on Oct-11-2013  
7871 4605 d 23 h amar.kumar /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Updating Ticket Categories to be monitored through Alert Service  
7596 4645 d 1 h kshitij.sood /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Committed by Manish Sharma for Displaying Current Ticket Status for Unread Customer Activities on 21-Jun-2013  
5936 4933 d 1 h amar.kumar /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Changes to end monitoring of tickets through Alert Service if ticket is closed without any other activity  
5916 4939 d 6 h amar.kumar /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Making changes to monitor tickets through Alert Service only if category is one of the following
1) cod verification
2) undelivered
3) store pickup

And we will end monitoring only if one of the following activities occur on the ticket
1) send email to customer
2) escalate
3) called customer
 
5909 4941 d 0 h amar.kumar /trunk/ Changes for new page in Crm for showing ticket category with open ticket count
Reviewed by : Anupam Singh
 
5851 4949 d 1 h amar.kumar /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Started monitoring of new tickets through Alert Service. Warning and Critical Threshold is taken as 4hrs and 6hrs. Any subsequent activity in ticket will stop monitoring.
Reviewed By : Amit Gupta
 
5286 5034 d 21 h amar.kumar /trunk/ Changes to show Inactive Agents for old tickets and refreshing agents map after change password from manage agent page  
5168 5048 d 2 h amar.kumar /trunk/ Ticket Id : #1251 #1228
Reviewed by Anupam Singh
 
5142 5054 d 1 h anupam.singh /trunk/CRMService/src/main/java/in/shop2020/crm/ Separating Delayed delivery, COD processing and Pending payment tasks from CRM server. These tasks would run as separate processes.
Trac # 1238
Reveiwer : Mandeep Dhir
 
4793 5098 d 17 h amar.kumar /trunk/ Ticket ID : #1010
Reviewed by : Anupam Singh
 
4624 5118 d 0 h mandeep.dhir /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Implemented isAlive()  
4089 5227 d 0 h mandeep.dhir /trunk/ Not displaying erroneous promised shipping field
Copying ticket attrs from current ticket state while marking activities as read
 
4008 5235 d 4 h mandeep.dhir /trunk/ Trac#595 Robust handling of Failed payments, COD transactions and delayed orders by CRM. TransacitonService and PaymentService now persist relevant transactions, payments to their own database. Then CRM polls these new tables and processes them (creation of tickets essentially)  
3982 5242 d 6 h mandeep.dhir /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Setting default Assignee as Zaffar for outbound calls  
3955 5244 d 1 h mandeep.dhir /trunk/CRMService/src/main/java/in/shop2020/crm/service/handler/ Catching every Exceptionfor async calls  

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