| Rev |
Age |
Author |
Path |
Log message |
Diff |
| 20166 |
3661 d 1 h |
aman.kumar |
/trunk/ThriftGen/thriftsrc/CRMService/ |
new category added |
|
| 18709 |
3809 d 3 h |
manas |
/trunk/ |
Changes related to crm ticket generation process |
|
| 17274 |
3932 d 4 h |
manish.sharma |
/trunk/ |
Committed by Manish Sharma for Adding one more category in CRM Category List on 16-Oct-2015 |
|
| 16244 |
4011 d 4 h |
manish.sharma |
/trunk/ |
Committed by Manish Sharma for Profit Mandi Shopclues Scraping on 29-Jul-2015 |
|
| 14898 |
4110 d 0 h |
manish.sharma |
/trunk/ |
Committed by Manish Sharma for Profit_Mandi CRM Integration on 20-Apr-2015 |
|
| 14882 |
4111 d 2 h |
manish.sharma |
/trunk/ |
Committed by Manish Sharma for Profit_Mandi CRM Integration on 20-Apr-2015 |
|
| 11890 |
4402 d 2 h |
kshitij.sood |
/trunk/ |
Crm changes related to bulk order enquiry & private deals. |
|
| 8366 |
4667 d 8 h |
manish.sharma |
/trunk/ThriftGen/thriftsrc/CRMService/ |
Committed by Manish Sharma for FedEx Tracking and Shipment Creation on Oct-10-2013 |
|
| 7598 |
4779 d 2 h |
kshitij.sood |
/trunk/ |
Committed by Manish Sharma for Creating a new Ticket: Category- RTO Refund on 21-Jun-2013 |
|
| 7410 |
4793 d 9 h |
amar.kumar |
/trunk/ |
Changes for
1)Multiple Ours Physical Warehouses
2)Movement of Goods across our warehouses
3)Creation of orders for different sources through Excel Upload
Reviewed By Amit Gupta |
|
| 7372 |
4801 d 1 h |
kshitij.sood |
/trunk/ |
Added low inventory cancelled order category. |
|
| 6677 |
4936 d 23 h |
amar.kumar |
/trunk/ |
Changes for Adding new TicketCategory for ON_TIME_GUARANTEE |
|
| 6176 |
5030 d 23 h |
amit.gupta |
/trunk/ |
Contact us extended for recharge. |
|
| 6104 |
5034 d 8 h |
rajveer |
/trunk/ |
Added uncertain recharge processor task with new category. |
|
| 5909 |
5075 d 2 h |
amar.kumar |
/trunk/ |
Changes for new page in Crm for showing ticket category with open ticket count
Reviewed by : Anupam Singh |
|
| 5791 |
5089 d 17 h |
anupam.singh |
/trunk/ |
Trac # 1526
CRM ticket will now be created for orders which are at pickup stores and their return date is nearing. |
|
| 5407 |
5152 d 16 h |
amar.kumar |
/trunk/ |
Ticket Id : #1352 #1372 #1373
Changes for
1) Adding new ticket category
2) Showing trust level while COD verification
3) Creating tickets from UserCommunication table
4) Adding dummy vm file for AddressController
Reviewed By : Anupam Singh |
|
| 5287 |
5168 d 21 h |
amar.kumar |
/trunk/ |
Thrift changes for getting inactive agents |
|
| 5169 |
5182 d 3 h |
amar.kumar |
/trunk/ |
Thrift changes for changeAgentRole and getOpenTicketCount methods
Reviewed by Anupam Singh |
|
| 4948 |
5215 d 3 h |
phani.kumar |
/trunk/ |
Ticket #1040 CRM ticket creation related to undelivery of order
reviewer: Rajveer |
|
| 4793 |
5232 d 19 h |
amar.kumar |
/trunk/ |
Ticket ID : #1010
Reviewed by : Anupam Singh |
|
| 4681 |
5245 d 1 h |
amar.kumar |
/trunk/ |
Trac ID : #901, #961
Reviewed By : Anupam Singh |
|
| 4490 |
5273 d 5 h |
anupam.singh |
/trunk/ |
Added DOA Request and return request raised handling in CRM. On ticket info page clicking on activity now shows attachments as well.
Trac #894, #862, #863
Reviewer : Mandeep Dhir |
|
| 4267 |
5318 d 7 h |
anupam.singh |
/trunk/ |
Trac#805
Task to generate tickets for flagged payments.
Ability to allow or block such payments in CRM.
Reviewer : Mandeep Dhir |
|
| 4241 |
5322 d 4 h |
anupam.singh |
/trunk/ |
TracId : #684, #740
Reviewer : Mandeep Dhir
1. Provided a selection list to choose a category for the reason of COD order cancellation.
2. In ticket edit view, showed links to view activity description.
3. Generating activity for bounced mail from send-grid now possible.
4. Column width of tables now different for different columns
5. Files attached in emails from users to CRM agents now visible in the UI.
6. UI enhancements. |
|
| 4020 |
5367 d 8 h |
mandeep.dhir |
/trunk/ |
Trac#647 Built Escalation matrix and also allowing agents to voluntarily assign themselves to unassigned tickets |
|
| 4008 |
5369 d 5 h |
mandeep.dhir |
/trunk/ |
Trac#595 Robust handling of Failed payments, COD transactions and delayed orders by CRM. TransacitonService and PaymentService now persist relevant transactions, payments to their own database. Then CRM polls these new tables and processes them (creation of tickets essentially) |
|
| 3578 |
5398 d 4 h |
mandeep.dhir |
/trunk/ |
Trac#508 Adding functionality in CRM to help agents reach users that failed to make payments for transactions
Invoking refundOrder and verifyOrder methods in TransactionService (as suggested by Chandranshu) |
|
| 3546 |
5402 d 3 h |
mandeep.dhir |
/trunk/ |
Trac#511 Changes related to COD orders verification |
|
| 3530 |
5405 d 1 h |
mandeep.dhir |
/trunk/ |
Trac#504 Making calls to userclient and crmclient async and also making transactionservice unaffected due to any failures happening inside CRMService or usercontextservice. |
|
| 3499 |
5409 d 4 h |
mandeep.dhir |
/trunk/ |
Trac#504 Added functionality to help CRM agents to verify COD orders |
|
| 3405 |
5416 d 8 h |
mandeep.dhir |
/trunk/ |
Trac#488 Made Tickets and activities non-user specific |
|
| 3390 |
5418 d 7 h |
mandeep.dhir |
/trunk/ |
Trac#488
- Added few more fields customer name etc. to activity and tickets
- Made thrift model objects enriched with creator and assignee objects
- Added search filter to query tickets, activities, agents from CRM with single method |
|
| 3374 |
5419 d 6 h |
rajveer |
/trunk/ |
Added GenericService and isAlive call in this service. Extended other services from this service. |
|
| 3339 |
5423 d 7 h |
mandeep.dhir |
/trunk/ |
Trac#488
- Added support for Inbox scan of help@shop2020.in account and creating tickets for them
- Added support for creating tickets/activities for unregistered users |
|
| 3271 |
5427 d 3 h |
mandeep.dhir |
/trunk/ |
Trac#488 Fixed spellings |
|
| 3269 |
5427 d 4 h |
mandeep.dhir |
/trunk/ |
Trac#488 Making customer "not mandatory to be a registered user" for ticket and activity creation |
|
| 3206 |
5433 d 8 h |
mandeep.dhir |
/trunk/ |
Trac#488 Added support to mail a customer from CRM as part of an activity done on a ticket |
|
| 3168 |
5437 d 7 h |
mandeep.dhir |
/trunk/ |
Trac#488 Updating the thrift file for optional fields
Made relevant changes to velocity templates to use isset* methods from thrift model objects |
|
| 3137 |
5438 d 8 h |
mandeep.dhir |
/trunk/ |
Trac#488 - New pages for viewing open, assigned, unassigned etc. tickets |
|