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- Rev 35610 2026-01-28 17:38:43
- Author: amit
- Log message:
- Add endpoint to resolve old escalation tickets created before Sept 30, 2025
- Added resolveOldEscalationTickets method in RunOnceTasks.java
- Added GET /resolveOldEscalationTickets endpoint in ExposeController.java
- Supports dryRun=true (preview) and dryRun=false (execute)
- Marks Sales/RBM Escalation tickets (subcategory 83, 84) as RESOLVED on behalf of Gaurav CRM