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<script>$('#myModal').on('hidden.bs.modal', function (e) {$(".activity-container .modal-body").empty();});</script><style>.incoming_msg_img {display: inline-block;width: 6%;}.incoming_msg_img img {width: 100%;}.sent_msg p {background:#b8d1f3;border-radius: 12px 15px 15px 0;font-size: 14px;margin: 0;color: black;padding: 5px 10px 5px 12px;word-break: break-all;width: 100%;}.outgoing_msg {overflow: hidden;margin: 26px 0 26px;}.sent_msg {float: right;width: 46%;}.received_msg {display: inline-block;padding: 0 0 0 10px;vertical-align: top;width: 50%;}.received_withd_msg p {background: #dae5f4 none repeat scroll 0 0;border-radius: 0 15px 15px 15px;color: #646464;font-size: 14px;margin: 0;padding: 5px 10px 5px 12px;word-break: break-all;width: 100%;}.time_date {color: black;display: block;font-size: 12px;margin: 8px 0 0;}.blue_box, .green_box,.white_box {display: block;clear:both;}.modal-dialog,{/* 80% of window height */max-height: 80%;}.modal-body {/* 100% = dialog height, 120px = header + footer */max-height:70vh;overflow-y: auto;}.outgoing_msg:after,.incoming_msg:after,.white_box:after {content: '\A';white-space: pre;}.incoming_msg:before,.white_box:before {content: '\A';white-space: pre;}.white_box span {background-color:#ebebeb;background-size: 5px 5px;word-break: break-all;color: black;display: block;padding:10px 10px;text-align: center}</style><section class="wrapper"><div class="row"><div class="col-lg-12"><h3 class="page-header"><i class="icon_document_alt"></i>TICKET</h3><ol class="breadcrumb"><li><i class="fa fa-home"></i><a href="${rc.contextPath}/dashboard">Home</a></li><li><i class="icon_document_alt"></i>My Ticket</li></ol></div></div><div id="my-ticket-table"><div class="row"><div class="col-lg-12"><table class="table table-bordered"><tbody><tr><th>Ticket Id</th>#if($roleType)<th>Partner</th>#end<th>SubCategory</th><th>Created TimeStamp</th>#if($roleType)<th>Action</th>#else<th>Action</th>#end</tr>#if($tickets.size()>0)#foreach($ticket in $tickets)<tr><td>$ticket.getId()</td>#if($roleType)<td>$fofoIdsAndCustomRetailer.get($ticket.getFofoId()).getBusinessName()</td>#end#if($ticket.getCloseTimestamp())<td>$subCategoryIdAndSubCategoryMap.get($ticket.getSubCategoryId()).getName()</td>#else<td><a href="#" data-toggle="modal" data-target="#myModal" data-ticketid="$ticket.getId()" id="activities" data-assignee="$authUserIdAndAuthUserMap.get($ticket.getId()).getFirstName()">$subCategoryIdAndSubCategoryMap.get($ticket.getSubCategoryId()).getName()</a></td>#end<td>$ticket.getFormattedCreateTimestamp()</td>#if($roleType)#if($ticket.getCloseTimestamp())<td>$ticket.getFormattedCloseTimestamp()</td>#else#if($ticket.getLastActivity()=="RESOLVED")<td><button class="btn btn-primary" id="ticket-last-activity" data-ticketid="$ticket.getId()" disabled>Resolved</button></td>#else<td><button class="btn btn-primary" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved">Resolved</button></td>#end#end#else#if($ticket.getCloseTimestamp())<td>Closed</td>#else#if($ticket.getLastActivity()=="RESOLVED")<td><button class="btn btn-primary" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved-accepted">Resolved</button><button class="btn btn-danger" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved-rejected">Reopen</button></td>#else<td><button class="btn btn-primary" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved-accepted" disabled>Resolved</button><button class="btn btn-danger" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved-rejected" disabled>Reopen</button></td>#end#end#end</tr>#end#else<tr><td colspan="12" style="text-align:center;">NO MATCHING DATA FOUND FOR CRITERIA</td></tr>#end</tbody></table></div></div></div>#if(!$tickets.isEmpty())<div class="row" id="tickets-paginated"><div class="col-lg-9"><p>Showing <span class="start">$start</span> to <span class="end">$end</span> of <span class="size">$size</span> items</p></div><div class="col-lg-3" style="text-align:right;"><div class="btn-group" style="width:40%"><button class="btn btn-primary previous" disabled="disabled" style="width:100%">Previous</button></div><div class="btn-group" style="width:40%">#if($end >= $size)<button class="btn btn-primary next" style="width:100%" disabled="disabled">Next</button>#else<button class="btn btn-primary next" style="width:100%">Next</button>#end</div></div></div>#end</section><div id="ticket-details-container" style="background:white;background-color:white;"></div><div class="activity-container"><div class="modal fade" id="myModal" role="dialog" ><div class="modal-dialog"><!-- Modal content--><div class="modal-content"><div class="modal-header"><button type="button" class="close" data-dismiss="modal">×</button><h4 class="modal-title">Message History</h4></div><div class="modal-body"></div><br><br><div class="modal-footer"><div class="col-lg-10 form-group"><input type=number id="ticketIdforactivity" hidden><input type=number id="assigneeUser" hidden><textarea class="form-control rounded-0" id="activityMessage" rows="2"></textarea></div><div class="col-lg-2"><input class="btn btn-primary submit-message-button" type="button" value="Submit"></div></div></div></div></div></div>