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<script>$('#myModal').on('hidden.bs.modal', function (e) {$(".activity-container .modal-body").empty();});$(function(){getPartnerAheadOptions($("#typeaheadpartnernameforassignee"),function(selectedPartner){$("#assignee-ticket-search-by-partner-name").data('id',selectedPartner.partnerId);$("#assignee-partner-name-input").val(selectedPartner.partnerId);});});</script><style>.incoming_msg_img {display: inline-block;width: 6%;}.incoming_msg_img img {width: 100%;}.sent_msg p {background:#b8d1f3;border-radius: 12px 15px 15px 0;font-size: 14px;margin: 0;color: black;padding: 5px 10px 5px 12px;word-break: break-all;width: 100%;}.outgoing_msg {overflow: hidden;margin: 26px 0 26px;}.sent_msg {float: right;width: 46%;}.received_msg {display: inline-block;padding: 0 0 0 10px;vertical-align: top;width: 50%;}.received_withd_msg p {background: #dae5f4 none repeat scroll 0 0;border-radius: 0 15px 15px 15px;color: #646464;font-size: 14px;margin: 0;padding: 5px 10px 5px 12px;word-break: break-all;width: 100%;}.time_date {color: black;display: block;font-size: 12px;margin: 8px 0 0;}.blue_box, .green_box,.white_box {display: block;clear:both;}.modal-dialog,{/* 80% of window height */max-height: 80%;}.modal-body {/* 100% = dialog height, 120px = header + footer */max-height:70vh;overflow-y: auto;}.outgoing_msg:after,.incoming_msg:after,.white_box:after {content: '\A';white-space: pre;}.incoming_msg:before,.white_box:before {content: '\A';white-space: pre;}.white_box span {background-color:#ebebeb;background-size: 5px 5px;word-break: break-all;color: black;display: block;padding:10px 10px;text-align: center}</style><section class="wrapper"><div class="row"><div class="col-lg-12"><h3 class="page-header"><i class="icon_document_alt"></i>TICKET</h3><ol class="breadcrumb"><li><i class="fa fa-home"></i><a href="${rc.contextPath}/dashboard">Home</a></li><li><i class="icon_document_alt"></i>My Ticket</li></ol></div></div><div class = "row"><div class="col-lg-2 form-group"><select class="form-control input-sm" id = "ticketStatus" name="ticketStatus" placeholder="Type">#foreach($ticketStatus in $ticketStatusValues)#if($ticketStatus=="RESOLVED")#if($roleType)#if($selectedticketStatus==$ticketStatus)<option value="$ticketStatus" selected>$ticketStatus</option>#else<option value="$ticketStatus">$ticketStatus</option>#end#end#else#if($selectedticketStatus==$ticketStatus)<option value="$ticketStatus" selected>$ticketStatus</option>#else<option value="$ticketStatus">$ticketStatus</option>#end#end#end</select></div><div class="col-lg-2 form-group"><select class="form-control input-sm" id = "orderBy" name="orderBy" placeholder="Type">#foreach($orderby in $orderByValues)#if($orderby=="UNSORTED")#else#if($selectedorderby==$orderby)#if($orderby=="ASCENDING")<option value="$orderby" selected>OLD TO NEW</option>#else<option value="$orderby" selected>NEW TO OLD</option>#end#else#if($orderby=="ASCENDING")<option value="$orderby">OLD TO NEW</option>#else<option value="$orderby">NEW TO OLD</option>#end#end#end#end</select></div>#if($roleType)<div class="col-lg-6 form-group pull-right"><div class="col-lg-6"><select class="form-control" id = "assigneesearchType" name = "assigneesearchType" placeholder="Search Type"><option value="" disabled selected>Search Type</option>#foreach($searchType1 in $ticketSearchTypes)#if($ticketSearchType.getValue()==$searchType1.getValue())<option value="$searchType1" selected>$ticketSearchType.getValue()</option>#else<option value="$searchType1">$searchType1.getValue()</option>#end#end</select></div><div class="col-lg-6"><input type="hidden" id="assignee-partner-name-input" name="assignee-partner-name-input" value=""><div class="assigneebyPartnerName" style="display: none;"><div class="input-group"><input placeholder="Partner Name" type="text" class="typeahead form-control" id="typeaheadpartnernameforassignee" value="" name="Item" data-provide="typeahead" autocomplete="off"><span class="input-group-btn"><button class="btn btn-primary" id="assignee-ticket-search-by-partner-name" type="button" data-id="">Go!</button></span></div></div><div class="assigneebyTicketId" style="display: none;"><div class="input-group"><input placeholder="Ticket Id" type="text" class="form-control" id="assignee-search-by-ticketId" value=""><span class="input-group-btn"><button class="btn btn-primary" id="assignee-retailer-details-search-button-by-ticketId" type="button">Go!</button></span></div></div></div>#end</div></div><div id="my-ticket-table"><div class="row"><div class="col-lg-12"><table class="table table-bordered"><tbody><tr><th>Ticket Id</th>#if($roleType)<th>Partner</th>#end<th>SubCategory</th><th>Created TimeStamp</th>#if($roleType)<th>Action</th>#else<th>Action</th>#end</tr>#if($tickets.size()>0)#foreach($ticket in $tickets)<tr><td>$ticket.getId()</td>#if($roleType)<td>$fofoIdsAndCustomRetailer.get($ticket.getFofoId()).getBusinessName()</td>#end<td><a href="#" data-toggle="modal" data-target="#myModal" data-ticketid="$ticket.getId()" data-internal="true" data-role="$roleType" id="activities" data-assignee="$authUserIdAndAuthUserMap.get($ticket.getId()).getFirstName()">$subCategoryIdAndSubCategoryMap.get($ticket.getSubCategoryId()).getName()</a></td><td>$ticket.getFormattedCreateTimestamp()</td>#if($roleType)#if($ticket.getCloseTimestamp())<td>$ticket.getFormattedCloseTimestamp()</td>#else#if($ticket.getLastActivity()=="RESOLVED")<td>Resolved</td>#else<td><button class="btn btn-primary" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved">Resolved</button></td>#end#end#else#if($ticket.getCloseTimestamp())<td>Closed</td>#else#if($ticket.getLastActivity()=="RESOLVED")<td><button class="btn btn-primary" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved-accepted">Resolved</button><button class="btn btn-danger" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved-rejected">Reopen</button></td>#else<td><button class="btn btn-primary" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved-accepted" disabled>Resolved</button><button class="btn btn-danger" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved-rejected" disabled>Reopen</button></td>#end#end#end</tr>#end#else<tr><td colspan="12" style="text-align:center;">NO MATCHING DATA FOUND FOR CRITERIA</td></tr>#end</tbody></table></div></div></div>#if(!$tickets.isEmpty())<div class="row" id="tickets-paginated"><div class="col-lg-9"><p>Showing <span class="start">$start</span> to <span class="end">$end</span> of <span class="size">$size</span> items</p></div><div class="col-lg-3" style="text-align:right;"><div class="btn-group" style="width:40%"><button class="btn btn-primary previous" disabled="disabled" style="width:100%">Previous</button></div><div class="btn-group" style="width:40%">#if($end >= $size)<button class="btn btn-primary next" style="width:100%" disabled="disabled">Next</button>#else<button class="btn btn-primary next" style="width:100%">Next</button>#end</div></div></div>#end</section><div id="ticket-details-container" style="background:white;background-color:white;"></div><div class="activity-container"><div class="modal" id="myModal" role="dialog" ><div class="modal-dialog"><!-- Modal content--><div class="modal-content"><div class="modal-header"><button type="button" class="close" data-dismiss="modal">×</button><h4 class="modal-title">Message History</h4></div><div class="modal-body"></div><br><br><div class="modal-footer"><div class="col-lg-8 form-group"><ul class="fileList"></ul></div><div class="col-lg-8 form-group"><input type="hidden" id="ticketIdforactivity"><input type="hidden" id="assigneeUser"><input type="hidden" id="role" value=""><textarea class="form-control rounded-0" id="activityMessage" rows="2"></textarea></div><div class="col-lg-4"><div class="col-lg-7 internalCheckBox"><input type="checkbox" name="internalCommunication" id="internalCommunication"> <span style="font-size:12px;font-weight:bold">INTERNAL</b></div><div class="col-lg-5"><input class="btn btn-primary submit-message-button" type="button" value="Submit"></div><div class="col-lg-7 uploadData"><button type="button" class="btn btn-default uploadFile" style="float:left;padding:0px;cursor:pointer"><i class="fa fa-paperclip" aria-hidden="true"></i></button><input type="file" id="file1" name="file1" accept=".jpg,.png,.jpeg,.doc,.docx,.xls,.xlsx" style="display:none" multiple/></div></div></div></div></div></div></div>