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    <div style="max-width: 600px; margin: 0 auto; padding: 20px;">
        <div style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin-bottom: 20px;">
            <h2 style="color: #2c3e50; margin: 0;">Update on Your Support Ticket #$ticketId</h2>
        </div>

        <p>Dear <strong>$partnerName</strong>,</p>

        <p>There is a new update on your support ticket:</p>

        <div style="background: #fff3cd; border-left: 4px solid #ffc107; padding: 15px; margin: 20px 0;">
            <p style="margin: 0 0 10px 0;"><strong>Category:</strong> $categoryName - $subCategoryName</p>
            <p style="margin: 0;"><strong>Message:</strong></p>
            <p style="white-space: pre-wrap; margin: 10px 0 0 0; color: #495057;">$activityMessage</p>
        </div>

        <p>Please log in to your <a href="https://partner.smartdukaan.com" style="color: #007bff;">SmartDukaan Partner Portal</a> to view the complete details and respond.</p>

        <hr style="border: none; border-top: 1px solid #eee; margin: 30px 0;">

        <p style="color: #6c757d; font-size: 12px;">
            Best Regards,<br>
            <strong>SmartDukaan Support Team</strong><br>
            <a href="mailto:support@smartdukaan.com">support@smartdukaan.com</a>
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