Subversion Repositories SmartDukaan

package com.spice.profitmandi.dao.repository.cs;

import java.util.List;
import java.util.Map;

import org.springframework.stereotype.Service;

import com.spice.profitmandi.common.exception.ProfitMandiBusinessException;
import com.spice.profitmandi.common.model.CustomRetailer;
import com.spice.profitmandi.dao.entity.auth.AuthUser;
import com.spice.profitmandi.dao.entity.cs.Activity;
import com.spice.profitmandi.dao.entity.cs.Position;
import com.spice.profitmandi.dao.entity.cs.Region;
import com.spice.profitmandi.dao.entity.cs.Ticket;
import com.spice.profitmandi.dao.entity.cs.TicketAssigned;
import com.spice.profitmandi.dao.entity.cs.TicketCategory;
import com.spice.profitmandi.dao.entity.cs.TicketSubCategory;
import com.spice.profitmandi.dao.enumuration.cs.EscalationType;

@Service
public interface CsService {
        // Sends happy code to customer
        void addActivity(int ticketId, Activity activity);

        void createTicket(int fofoId, int categoryId, int subcategoryId, String message)
                        throws ProfitMandiBusinessException;

        public void addPartnerToRegion(int regionId, List<Integer> fofoIds);

        public Map<Integer, TicketSubCategory> getSubCategoryIdAndSubCategoryMap(List<Ticket> tickets);

        public Map<Integer, AuthUser> getAuthUserIdAndAuthUserMap(List<TicketAssigned> ticketAssigneds);

        public Map<Integer, CustomRetailer> getPartnerByFofoIds(List<Ticket> tickets);

        public List<TicketCategory> getAllTicketCategotyFromSubCategory();

        public Map<Integer, AuthUser> getAuthUserIdAndAuthUserMapUsingPositions(List<Position> positions);

        public Map<Integer, TicketCategory> getCategoryIdAndCategoryUsingPositions(List<Position> positions);

        public Map<Integer, Region> getRegionIdAndRegionMap(List<Position> positions);

        public Map<Integer, AuthUser> getTicketIdAndAuthUserMapUsingTickets(List<Ticket> tickets);
        
        public Map<Integer,List<AuthUser>> getAuthUserList(List<Ticket> tickets,EscalationType escalationType);
        
        public void updateTicket(int categoryId,int subCategoryId,Ticket ticket) throws ProfitMandiBusinessException;
        
        public void sendAssignedTicketMail(AuthUser authUser,Ticket ticket) throws ProfitMandiBusinessException;
}