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        <div id="faq" class="faq-hldr">
                <h2>Recharge HelpDesk</h2>
                <div class="faq-question" onclick="showAns(event)" data-status="contracted"><span>Q. </span>What happens if my recharge fails ?</div>
                <div class="faq-answer" style="display:none">Your payment is safe with us. The entire Amount is refunded to your Recharge wallet , you can retry a recharge immediately or later. (See Q3 )
                <img src="<?=base_url()?>assets/images/payment_failed.jpg" style="width:100%"></div>
                <div class="faq-question" onclick="showAns(event)" data-status="contracted"><span>Q. </span>What is the Recharge wallet ?</div>
                <div class="faq-answer" style="display:none">Recharge wallet is a convenient location to store your money. You can use it any time to do recharges. (See Q3)</div>
                <div class="faq-question" onclick="showAns(event)" data-status="contracted"><span>Q. </span>How to use the Recharge wallet ?</div>
                <div class="faq-answer" style="display:none">i) First login to your account using the email id used during initial recharge and the password emailed to you.<br>
                        ii) Next, go to the <a href="/recharge"> recharge page</a>, and fill out details of recharge required and press confirm.<br>
                        iii)You need not pay again, we will do the rechage from your wallet. Remaining money in your wallet (If any) is also indicated.<br>
                        <img src="/images/rechargeFaq2-6130.png" style="border: solid 1px;margin: 12px 32px;"></div>
                <div class="faq-question" onclick="showAns(event)" data-status="contracted"><span>Q. </span>I have entered an incorrect email id and my recharge has failed.</div>
                <div class="faq-answer" style="display:none">Please <a href="<?php echo base_url().'contact-us';?>">contact us</a>.</div>       
                <div class="faq-question" onclick="showAns(event)" data-status="contracted"><span>Q. </span>I did not receive my password or I can not login.</div>
                <div class="faq-answer" style="display:none">You can use the <a href="<?php echo base_url().'login';?>">Forgot Password</a> option on login page to retrieve a new password. You can change it afterwards.
                If you still face problems then please <a href="<?php echo base_url().'contact-us';?>">contact us</a>.</div>
                <div class="faq-question" onclick="showAns(event)" data-status="contracted"><span>Q. </span>Can I use the recharge wallet to purchase other items on the site ?</div>
                <div class="faq-answer" style="display:none">Ans) You can use the wallet to perform recharges only.</div>
                <div class="faq-question" onclick="showAns(event)" data-status="contracted"><span>Q. </span>What happens if payment fails.</div>
                <div class="faq-answer" style="display:none">In case of payment failure you are not charged anything. Status: Payment failed is shown and you can retry paying again.</div>
                <div class="faq-question" onclick="showAns(event)" data-status="contracted"><span>Q. </span>My Question is not answered here.</div>
                <div class="faq-answer" style="display:none">Ans) Please <a href="<?php echo base_url().'contact-us';?>">contact us</a>.</div>
                <div class="faq-question" onclick="showAns(event)" data-status="contracted"><span>Q. </span>What are the valid recharge amounts ?</div>
                <div class="faq-answer" style="display:none">Ans) Valid recharge amounts for Talk time, Data and Special recharges vary by Operator and Region. Please note these are collected time to time on a best effort basis from each Operator's website.<br>Check with your operator in case of any confusion. Operator's decision in this regards will be final.</div>
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