Subversion Repositories SmartDukaan

#!/usr/bin/python
'''
It processes the following orders:
 1. Orders in DOA_PICKUP_CONFIRMED status : get details of orders that 
     were in DOA_PICKUP_CONFIRMED status from database and 
     calls BlueDart api to know whether they are picked up by BlueDart
     and changes the status to DOA_RETURN_IN_TRANSIT if it is done.
 2. Orders in RET_PICKUP_CONFIRMED status : get details of orders that 
     were in RET_PICKUP_CONFIRMED status from database and 
     calls BlueDart api to know whether they are picked up by BlueDart
     and changes the status to RET_RETURN_IN_TRANSIT if it is done.
 3. Orders in SHIPPED_FROM_WH status: get details of orders that
     were in SHIPPED_FROM_WH status from database and 
     calls BlueDart api to know whether they are picked up by BlueDart
     and changes the status to SHIPPED_TO_LOGST if it is done.
 4. Orders in SHIPPED_TO_LOGST status: get details of orders that
     were in SHIPPED_TO_LOGST status from database and 
     calls BlueDart api to know their status and changes the status accordingly.

It sends out a Pickup mismatch report, Return orders Pickup Mismatch report, Doa Pickup mismatch report,
Undelivered orders report and Returned Orders report to cnc.center@shop2020.in


@author: Manish Sharma
'''
from shop2020.clients.CRMClient import CRMClient
from shop2020.clients.LogisticsClient import LogisticsClient
from shop2020.clients.TransactionClient import TransactionClient
from shop2020.model.v1.order.script.LogisticUtils import \
    create_crm_tickets_for_delivey_attempted_orders
from shop2020.thriftpy.crm.ttypes import SearchFilter, TicketCategory, Activity, \
    TicketPriority, TicketStatus, ActivityType
from shop2020.thriftpy.model.v1.order.ttypes import TransactionServiceException, \
    OrderStatus
from shop2020.utils.EmailAttachmentSender import get_attachment_part, mail
from shop2020.utils.Utils import to_py_date
import csv
import optparse
import sys
import traceback

if __name__ == '__main__' and __package__ is None:
    import os
    sys.path.insert(0, os.getcwd())
    
defaultUndeliveredAsssigneeId = 65
dtrUndeliveredAsssigneeId = 33
from_user = 'cnc.center@shop2020.in'
from_pwd = '5h0p2o2o'
to = ['cnc.center@shop2020.in', "amit.sirohi@shop2020.in", "sandeep.sachdeva@shop2020.in", "sunil.kumar@shop2020.in", "rajveer.singh@shop2020.in"]


def process_dao_pickup_orders(provider):
    try:
        doas_tobe_picked_up = fetch_data(provider.id, [OrderStatus.DOA_PICKUP_CONFIRMED])
        doa_pickup_details = read_dao_return_pickup_orders(doas_tobe_picked_up)
        if doa_pickup_details:
            update_picked_doas(provider.id, doa_pickup_details)
    except:
        print "Some issue while processing the orders in DOA_PICKUP_CONFIRMED status"
        traceback.print_exc()

def process_pickup_records(provider):
    try:
        orders_tobe_picked_up = fetch_data(provider.id, [OrderStatus.SHIPPED_FROM_WH])
        pickup_details = read_pickup_orders(orders_tobe_picked_up)
        if pickup_details:
            update_picked_orders(provider.id, pickup_details)
    except:
        print "Some issue while processing the orders in SHIPPED_FROM_WH status"
        traceback.print_exc()
        
def process_return_pickup_orders(provider):
    try:
        returns_tobe_picked_up = fetch_data(provider.id, [OrderStatus.RET_PICKUP_CONFIRMED])
        returns_pickup_details = read_dao_return_pickup_orders(returns_tobe_picked_up)
        if returns_pickup_details:
            update_picked_returns(provider.id, returns_pickup_details)
    except:
        print "Some issue while processing the orders in RET_PICKUP_CONFIRMED status"
        traceback.print_exc()

def process_local_connection_orders(provider):
    try:
        orders_tobe_local_connected = fetch_data(provider.id, [OrderStatus.SHIPPED_FROM_WH, OrderStatus.SHIPPED_TO_LOGST])
        local_connected_orders = read_local_connection_orders(orders_tobe_local_connected)
        if local_connected_orders:
            update_local_connected_orders(provider.id, local_connected_orders)
    except:
        print "Some issue while processing the orders for local connection status"
        traceback.print_exc()
        
def process_reached_destination_city_orders(provider):
    try:
        orders_tobe_reached_destination_city = fetch_data(provider.id, [OrderStatus.SHIPPED_FROM_WH, OrderStatus.SHIPPED_TO_LOGST, OrderStatus.SHIPPED_TO_DESTINATION_CITY])
        destination_city_reached_orders = read_reached_destination_orders(orders_tobe_reached_destination_city)
        if destination_city_reached_orders:
            update_destination_city_reached_orders(provider.id, destination_city_reached_orders)
    except:
        print "Some issue while processing the orders for Reached Destination City status"
        traceback.print_exc()
        
def process_first_delivery_attempt_orders(provider):
    try:
        orders_tobe_first_delivery_attempted = fetch_data(provider.id, [OrderStatus.SHIPPED_FROM_WH, OrderStatus.SHIPPED_TO_LOGST, OrderStatus.SHIPPED_TO_DESTINATION_CITY, OrderStatus.REACHED_DESTINATION_CITY])
        first_atdl_orders = read_first_delivery_attempt_orders(orders_tobe_first_delivery_attempted)
        if first_atdl_orders:
            update_first_atdl_orders(provider.id, first_atdl_orders)
    except:
        print "Some issue while processing the orders for First delivery attempt status"
        traceback.print_exc()
        
def process_delivery_report(provider):
    try:
        orders_tobe_delivered = fetch_data(provider.id, [OrderStatus.SHIPPED_FROM_WH, OrderStatus.SHIPPED_TO_LOGST, OrderStatus.SHIPPED_TO_DESTINATION_CITY, OrderStatus.REACHED_DESTINATION_CITY, OrderStatus.FIRST_DELIVERY_ATTEMPT_MADE, OrderStatus.RTO_IN_TRANSIT])
        delivered_orders, returned_orders, undelivered_orders = read_delivery_orders(orders_tobe_delivered)
        if delivered_orders:
            print "Marking delivery"
            update_delivered_orders(provider.id, delivered_orders)
        if returned_orders:
            update_returned_orders(provider.id, returned_orders)
        if undelivered_orders:
            update_reason_of_undelivered_orders(provider.id, undelivered_orders)
    except:
        print "Some issue while processing the orders for delivery status"
        traceback.print_exc()

def read_delivery_orders(orders_tobe_delivered):
    delivered_orders = {}
    returned_orders = {}
    undelivered_orders = {}
    order_list = []
    print "Orders to be delivered"
    for order in orders_tobe_delivered:
        print order.id
        order_list.append(order.id)
    print "========================="
        
    try:
        crmServiceClient = CRMClient().get_client()
        delivered_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "delivered_orders")                  
        returned_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "returned_orders")
        undelivered_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "undelivered_orders")
    except:
        print "Exception in getting tracking details from crm server"
        traceback.print_exc()
    
    print "Delivered Orders:"
    print delivered_orders
    
    print "Returned Orders:"
    print returned_orders
    
    print "Undelivered Orders"
    print undelivered_orders
    
    return delivered_orders, returned_orders, undelivered_orders

def read_first_delivery_attempt_orders(orders_tobe_first_delivery_attempted):
    first_atdl_orders = {}
    order_list = []
    for order in orders_tobe_first_delivery_attempted:
        order_list.append(order.id)
        
    try:
        crmServiceClient = CRMClient().get_client()
        first_atdl_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "first_delivery_attempted_orders")                  
    except:
        pass
    
    print "FIRST DELIVERY ATTEMPT MADE Orders"
    print first_atdl_orders
    
    return first_atdl_orders

def read_reached_destination_orders(orders_tobe_reached_destination_city):
    destination_city_reached_orders = {}
    order_list = []
    for order in orders_tobe_reached_destination_city:
        order_list.append(order.id)
        
    try:
        crmServiceClient = CRMClient().get_client()
        destination_city_reached_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "destination_city_reached_orders")                  
    except:
        pass
    
    print "Destination City Reached Orders"
    print destination_city_reached_orders
    
    return destination_city_reached_orders
       
def read_local_connection_orders(orders_tobe_local_connected):
    local_connected_orders = {}
    order_list = []
    for order in orders_tobe_local_connected:
        order_list.append(order.id)
        
    try:
        crmServiceClient = CRMClient().get_client()
        local_connected_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "local_connection_orders")                  
    except:
        pass
    
    print "Local Connected Orders"
    print local_connected_orders
    
    return local_connected_orders

def read_dao_return_pickup_orders(orders_tobe_picked_up):
    picked_up_orders = {}
    order_list = []
    for order in orders_tobe_picked_up:
        order_list.append(order.id)
        
    try:
        crmServiceClient = CRMClient().get_client()
        picked_up_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "dao_return_pickup_orders")                  
    except:
        pass
    
    print "Picked up Orders:"
    print picked_up_orders
    return picked_up_orders

def read_pickup_orders(orders_tobe_picked_up):
    picked_up_orders = {}
    order_list = []
    for order in orders_tobe_picked_up:
        order_list.append(order.id)
        
    try:
        crmServiceClient = CRMClient().get_client()
        picked_up_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, 'picked_up_orders')                  
    except:
        pass
    
    print "Picked up Orders:"
    print picked_up_orders
    return picked_up_orders


def update_reason_of_undelivered_orders(provider_id, undelivered_orders):
    txnClient = TransactionClient().get_client()
    try:
        txnClient.updateNonDeliveryReason(provider_id, undelivered_orders)
    except TransactionServiceException as tex:
        print tex.message
        
def update_returned_orders(provider_id, returned_orders):
    txnClient = TransactionClient().get_client()
    try:
        txnClient.markAsRTOrders(provider_id, returned_orders)
    except TransactionServiceException as tex:
        print tex.message
        
def update_delivered_orders(provider_id, delivered_orders):
    print "Marking delivery for ", delivered_orders
    txnClient = TransactionClient().get_client()
    try:
        txnClient.markOrdersAsDelivered(provider_id, delivered_orders)
    except TransactionServiceException as tex:
        print tex.message
        
def update_first_atdl_orders(provider_id, first_atdl_orders):
    txnClient = TransactionClient().get_client()
    try:
        txnClient.markOrdersAsFirstDeliveryAttempted(provider_id, first_atdl_orders)
    except TransactionServiceException as tex:
        print tex.message
        
        
def update_destination_city_reached_orders(provider_id, destination_city_reached_orders):
    txnClient = TransactionClient().get_client()
    try:
        txnClient.markOrdersAsDestinationCityReached(provider_id, destination_city_reached_orders)
    except TransactionServiceException as tex:
        print tex.message

def update_local_connected_orders(provider_id, local_connected_orders):
    txnClient = TransactionClient().get_client()
    try:
        txnClient.markOrdersAsLocalConnected(provider_id, local_connected_orders)
    except TransactionServiceException as tex:
        print tex.message


def update_picked_returns(provider_id, returns_pickup_details):
    txnClient = TransactionClient().get_client()
    try:
        txnClient.markReturnOrdersAsPickedUp(provider_id, returns_pickup_details)
    except TransactionServiceException as tex:
        print tex.message

def update_picked_doas(provider_id, doa_pickup_details):
    txnClient = TransactionClient().get_client()
    try:
        txnClient.markDoasAsPickedUp(provider_id, doa_pickup_details)
    except TransactionServiceException as tex:
        print tex.message
        
        
def update_picked_orders(provider_id, pickup_details):
    txnClient = TransactionClient().get_client()
    try:
        txnClient.markOrdersAsPickedUp(provider_id, pickup_details)
    except TransactionServiceException as tex:
        print tex.message

        
def fetch_data(provider_id, order_status_list):
    txnClient = TransactionClient().get_client()
    try:
        doas_tobe_picked_up = txnClient.getOrdersForProviderForStatus(provider_id, order_status_list)
        return doas_tobe_picked_up
    except TransactionServiceException as tex:
        print tex.message

def get_provider_by_name(provider_name):
    logistics_client = LogisticsClient().get_client()
    provider = None
    providers = logistics_client.getAllProviders()
    for p in providers:
        if p.name == provider_name:
            provider=p
            break
    if provider == None:
        sys.exit("Can't continue execution: No such provider")
    return provider

def auto_close_crm_tickets_created():
    try:
        ticket_created_orders = []
        tickets_map = {}
        crmServiceClient = CRMClient().get_client()
        searchFilter = SearchFilter()
        searchFilter.ticketCategory = TicketCategory.UNDELIVERED
        searchFilter.ticketAssigneeIds = [defaultUndeliveredAsssigneeId]
        searchFilter.ticketPriority = TicketPriority.HIGH
        searchFilter.ticketStatuses = [TicketStatus.OPEN]
        tickets = crmServiceClient.getTickets(searchFilter)
        print tickets
        for old_ticket in tickets:
            ticket_created_orders.append(old_ticket.orderId)
            tickets_map[old_ticket.orderId] = old_ticket
        print ticket_created_orders
        txnClient = TransactionClient().get_client()
        orders = txnClient.getOrderList(ticket_created_orders)
        for order in orders:
            if order.status not in [OrderStatus.FIRST_DELIVERY_ATTEMPT_MADE, OrderStatus.RTO_IN_TRANSIT]:
                old_ticket = tickets_map.get(order.id)
                old_ticket.status = TicketStatus.CLOSED
                activity = Activity()
                activity.creatorId = 1
                activity.ticketAssigneeId = old_ticket.assigneeId
                activity.type = ActivityType.OTHER
                activity.description = "Ticket Closed bcoz order status changed to:" + order.statusDescription
                activity.ticketCategory = old_ticket.category
                activity.ticketDescription = old_ticket.description
                activity.ticketPriority = old_ticket.priority
                activity.ticketStatus = old_ticket.status
                
                if old_ticket.customerId is None or old_ticket.customerId == -1:
                    activity.customerEmailId = old_ticket.customerEmailId
                    activity.customerMobileNumber = old_ticket.customerMobileNumber
                    activity.customerName = old_ticket.customerName
                else:
                    activity.customerId = old_ticket.customerId
                
                crmServiceClient.updateTicket(old_ticket, activity)
    except:
        print "Some issue while closing crm tickets for orders in DELIVERY_SUCCESS status"
        traceback.print_exc()

def generate_reports(provider):
    #get_doas_not_picked_up(provider)
    #get_returns_not_picked_up(provider)
    get_orders_not_picked_up(provider)
    get_orders_pending_local_connection(provider)
    get_returned_orders(provider)
    get_orders_not_delivered(provider)
    
def get_doas_not_picked_up(provider):
    txnClient = TransactionClient().get_client()
    try:
        doas_not_picked_up = txnClient.getDoasNotPickedUp(provider.id)
    except TransactionServiceException as tex:
        print tex.message
    
    try:
        if doas_not_picked_up:
            print "DOAs not Picked up:"
            print doas_not_picked_up
            mismatch_file = "/tmp/FedEx_DoaPickupMismatch.csv"
            print "Some of our DOA orders were not picked up. Printing report to:" + mismatch_file
            print_dao_return_pickup_mismatch_report(mismatch_file, doas_not_picked_up)
            pickup_mismatch_part = [get_attachment_part(mismatch_file)]
            mail(from_user, from_pwd, to,\
                 "DOA Pickup Mismatch for " + provider.name,\
                 "This is a system generated email.Please don't reply to it.",\
                 pickup_mismatch_part)
    except Exception:
        print "Some issue sending the DOA mismatch report"
        traceback.print_exc()

def get_returns_not_picked_up(provider):
    txnClient = TransactionClient().get_client()
    try:
        returns_not_picked_up = txnClient.getReturnOrdersNotPickedUp(provider.id)
    except TransactionServiceException as tex:
        print tex.message
    
    try:
        if returns_not_picked_up:
            print "Return Orders not Picked up:"
            print returns_not_picked_up
            mismatch_file = "/tmp/FedEx_ReturnsPickupMismatch.csv"
            print "Some of our Return orders were not picked up. Printing report to:" + mismatch_file
            print_dao_return_pickup_mismatch_report(mismatch_file, returns_not_picked_up)
            pickup_mismatch_part = [get_attachment_part(mismatch_file)]
            mail(from_user, from_pwd, to,\
                 "Return orders Pickup Mismatch for " + provider.name,\
                 "This is a system generated email.Please don't reply to it.",\
                 pickup_mismatch_part)
    except Exception:
        print "Some issue sending the Return orders mismatch report"
        traceback.print_exc()

def get_orders_not_picked_up(provider):
    txnClient = TransactionClient().get_client()
    try:
        orders_not_picked_up = txnClient.getOrdersNotPickedUp(provider.id)
    except TransactionServiceException as tex:
        print tex.message
    
    try:
        if orders_not_picked_up:
            print "Orders not Picked up:"
            print orders_not_picked_up
            mismatch_file = "/tmp/FedEx_PickupMismatch.csv"
            print "Some of our orders were not picked up. Printing report to:" + mismatch_file
            print_pickup_mismatch_report(mismatch_file, orders_not_picked_up)
            pickup_mismatch_part = [get_attachment_part(mismatch_file)]
            mail(from_user, from_pwd, to,\
                 "Order Pickup Mismatch for " + provider.name,\
                 "This is a system generated email.Please don't reply to it.",\
                 pickup_mismatch_part)
    except Exception:
        print "Some issue sending the pickup mismatch report"
        traceback.print_exc()

def get_orders_pending_local_connection(provider):
    txnClient = TransactionClient().get_client()
    try:
        orders_pending_local_connection = txnClient.getOrdersNotLocalConnected(provider.id)
    except TransactionServiceException as tex:
        print tex.message
    
    try:
        if orders_pending_local_connection:
            print "Local Connection Pending Orders:"
            print orders_pending_local_connection
            mismatch_file = "/tmp/FedEx_LocalConnectionPendingOrders.csv"
            print "Some of our Orders were not Shipped to Destination yet. Printing report to:" + mismatch_file
            print_undelivered_orders_report(mismatch_file, orders_pending_local_connection)
            pickup_mismatch_part = [get_attachment_part(mismatch_file)]
            mail(from_user, from_pwd, to,\
                 "Orders that are not Shipped to Destination yet for " + provider.name,\
                 "This is a system generated email.Please don't reply to it.",\
                 pickup_mismatch_part)
    except Exception:
        print "Some issue updating and sending the Local Connection orders report"
        traceback.print_exc()

def get_returned_orders(provider):
    txnClient = TransactionClient().get_client()
    try:
        returned_orders = txnClient.getRTOrders(provider.id)
    except TransactionServiceException as tex:
        print tex.message
    
    try:
        if returned_orders:
            print "Returned Orders:"
            print returned_orders
            returned_orders_file = "/tmp/Fedex_ReturnedOrders.csv"
            print "Some of our Orders were returned by logistics provider. Printing report to:" + returned_orders_file
            print_rto_orders_report(returned_orders_file, returned_orders)
            returned_orders_report = [get_attachment_part(returned_orders_file)]
            mail(from_user, from_pwd, to,\
                 "Returned Orders Report for " + provider.name,\
                 "This is a system generated email.Please don't reply to it.",\
                 returned_orders_report)
    except:
        print "Some issue sending the returned orders report"
        traceback.print_exc()

def get_orders_not_delivered(provider):
    txnClient = TransactionClient().get_client()
    try:
        orders_not_delivered = txnClient.getNonDeliveredOrdersbyCourier(provider.id)
    except TransactionServiceException as tex:
        print tex.message
    
    try:
        if orders_not_delivered:
            print "Undelivered Orders:"
            print orders_not_delivered
            mismatch_file = "/tmp/FedEx_UndeliveredOrders.csv"
            print "Some of our Orders were not delivered. Printing report to:" + mismatch_file
            print_undelivered_orders_report(mismatch_file, orders_not_delivered)
            pickup_mismatch_part = [get_attachment_part(mismatch_file)]
            mail(from_user, from_pwd, to,\
                 "Orders that are undelivered but picked up or shipped four days ago for " + provider.name,\
                 "This is a system generated email.Please don't reply to it.",\
                 pickup_mismatch_part)
    except Exception:
        print "Some issue updating and sending the undelivered orders report"
        traceback.print_exc()

def print_pickup_mismatch_report(filename, orders):
    writer = csv.writer(open(filename, "wb"), delimiter=',', quoting=csv.QUOTE_NONE)
    writer.writerow(['Order Id', 'AWB No', 'Shipping timestamp'])
    for order in orders:
        writer.writerow([order.id, order.airwaybill_no, to_py_date(order.shipping_timestamp)])

def print_dao_return_pickup_mismatch_report(filename, orders):
    writer = csv.writer(open(filename, "wb"), delimiter=',', quoting=csv.QUOTE_NONE)
    writer.writerow(['Order Id', 'Pickup Request No', 'Authorization timestamp'])
    for order in orders:
        writer.writerow([order.id, order.pickupRequestNo, to_py_date(order.doa_auth_timestamp)])

def print_rto_orders_report(filename, orders):
    writer = csv.writer(open(filename, "wb"), delimiter=',', quoting=csv.QUOTE_NONE)
    writer.writerow(['Order Id', 'AWB No', 'Return date', 'Reason'])
    for order in orders:
        statusDescription = ''
        if order.statusDescription is not None:
            statusDescription = order.statusDescription.replace(","," ")
        writer.writerow([order.id, order.airwaybill_no, to_py_date(order.delivery_timestamp), statusDescription])

def print_undelivered_orders_report(filename, orders):
    writer = csv.writer(open(filename, "wb"), delimiter=',', quoting=csv.QUOTE_NONE)
    writer.writerow(['Order Id', 'AWB No', 'Status', 'Status Description', 'Shipping timestamp', 'Pickup timestamp', 'Promised delivery date', 'Expected delivery date', 'OTG'])
    for order in orders:
        statusDescription = ''
        if order.statusDescription is not None:
            statusDescription = order.statusDescription.replace(","," ")
        writer.writerow([order.id, order.airwaybill_no, order.status, statusDescription, to_py_date(order.shipping_timestamp), to_py_date(order.pickup_timestamp), to_py_date(order.promised_delivery_time), to_py_date(order.expected_delivery_time), 'True'  if order.otg else 'False'])


def main():
    parser = optparse.OptionParser()
    parser.add_option("-p", "--pickup", dest="pickup_report",
                   action="store_true",
                   help="Run the pickup reconciliation")
    parser.add_option("-d", "--delivery", dest="delivery_report",
                   action="store_true",
                   help="Run the delivery reconciliation")
    parser.add_option("-r", "--reports", dest="gen_reports",
                   action="store_true",
                   help="Generate logistic reconciliation reports")
    parser.add_option("-a", "--all", dest="all_reports",
                   action="store_true",
                   help="Run all reconciliations")
    parser.add_option("-P", "--provider", dest="provider",
                   default="FedEx", type="string",
                   help="The PROVIDER this report is for",
                   metavar="PROVIDER")
    parser.set_defaults(pickup_report=False, delivery_report=False, gen_reports=False, all_reports=False)
    (options, args) = parser.parse_args()
    if len(args) != 0:
        parser.error("You've supplied extra arguments. Are you sure you want to run this program?")
    
    if options.all_reports:
        options.pickup_report = True
        options.delivery_report = True
    
    provider = get_provider_by_name(options.provider)
    
    if options.pickup_report:
        process_pickup_records(provider)
        #process_dao_pickup_orders(provider)
        #process_return_pickup_orders(provider)
    if options.delivery_report:
        process_local_connection_orders(provider)
        process_reached_destination_city_orders(provider)
        process_first_delivery_attempt_orders(provider)
        process_delivery_report(provider)
        create_crm_tickets_for_delivey_attempted_orders(provider)
        auto_close_crm_tickets_created()
    if options.gen_reports:
        generate_reports(provider)

if __name__ == '__main__':
    main()
    #-a -P FedEx-Surface
    #760683,146