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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><link rel="stylesheet" href="/crm/css/common.css" type="text/css" /><link rel="stylesheet" href="/crm/css/demo_table.css" type="text/css" /><link rel="stylesheet" href="/crm/css/colorbox.css" type="text/css" /><link rel="stylesheet" href="/crm/css/TableTools.css" type="text/css" /><link rel="stylesheet" href="/crm/css/TableTools_JUI.css" type="text/css" /><link rel="stylesheet" href="//code.jquery.com/ui/1.11.4/themes/smoothness/jquery-ui.css"><script type="text/javascript" src="js/jquery.js"></script><script type="text/javascript" src="js/jquery.dataTables.min.js"></script><script type="text/javascript" src="js/dataTables.fnDisplayRow.js"></script><script type="text/javascript" src="js/TableTools.min.js"></script><script type="text/javascript" src="js/jquery.validate.js"></script><script type="text/javascript" src="js/jquery.truncate.min.js"></script><script type="text/javascript" src="js/jquery.colorbox-min.js"></script><script type="text/javascript" src="ckeditor/ckeditor.js"></script><script type="text/javascript" src="ckeditor/adapters/jquery.js"></script><script type="text/javascript" src="js/common.js"></script><script type="text/javascript" src="js/events.js"></script><script src="//code.jquery.com/ui/1.11.4/jquery-ui.js"></script><meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" /><title>Saholic CRM</title></head><body><div id="spinner-div" class="hidden"><img id="ajax-img" class="center-image" src="images/ajax-loader.gif" /></div><!-- main--><div id="topbar"><div id="topbar-left"><h2 class="home-page">Saholic CRM</h2><form id="input-form" action=""><label><span>Mobile No:</span></label><input type="text" size="10" name="mobileNumber" id="mobileNumber"/> <label><span>Customer Id(Email):</span></label><input type="text" name="email" id="email" /> <label><span>Order Id:</span></label><input type="text" name="orderId" size="5" id="orderId"/> <label><span>Ticket Id:</span></label><input type="text" name="ticketId" class="ticketId" size="4" id="ticketId"/> <br><label><span>Recharge Order Id:</span></label><input type="text" name="rechargeOrderId" id="rechargeOrderId"/> <label><span>Device Number:</span></label><input type="text" name="deviceNumber" id="deviceNumber"/> <label><span>Amazon Id:</span></label><input type="text" size="10" name="amazonId" id="amazonId"/> <label><span>Master Order Id:</span></label><input type="text" size="10" name="masterOrderId" id="masterOrderId"/> <label><span>Return Transaction Id:</span></label><input type="text" size="10" name="returnTransactionId" id="returnTransactionId"/> <label><span>Return PickupRequest Id:</span></label><input type="text" size="10" name="pickupRequestId" id="pickupRequestId"/><input type="submit" name="submit" id="submit" value="Search"/></form></div><div id="topbar-right"><label >Welcome $action.getAgentName()</label><br /><a href="/crm/change-password.html">Change Password</a><br /><a href="/crm/login!logout">Logout</a></div></div><div id="line"><hr id="separator-line"></div><div id="middle"><div id="sidebar">#if($action.canViewDelayedDeliveries())<span>Delayed delivery tickets:<a class="open-delayed-delivery-tickets" href="#">$action.getOpenDelayedDeliveryTicketCount()</a></span><br />#end#if($action.canViewFailedPayments())<span>Failed Payments tickets:<a class="open-failed-payments-tickets" href="#">$action.getOpenFailedPaymentsTicketCount()</a></span><br />#end#if($action.canViewFlaggedPayments())<span>Flagged Payments tickets:<a class="open-flagged-payments-tickets" href="#">$action.getOpenFlaggedPaymentsTicketCount()</a></span><br />#end#if($action.canVerifyCOD())<span>Pending COD verification tickets:<a class="pending-cod-verification-tickets" href="#">$action.getPendingCodVerificationCount()</a></span><br />#end#if($action.canViewDeliveryAttemptFailed())<span>Delivery Attempt Failed Count:<a class="delivery-attempt-failed-count" href="#">$action.getDeliveryAttemptFailedCount()</a></span><br />#end#if($action.canViewDoaRequests())<span>DOA Request tickets:<a class="doa-request-tickets" href="#">$action.getDoaRequestCount()</a></span><br />#end#if($action.canViewReturnRequests())<span>Return Request tickets:<a class="return-request-tickets" href="#">$action.getReturnRequestCount()</a></span><br />#end#if($action.canViewLowInventoryCancellation())<span>Low Inventory Cancellation:<a class="low-inventory-tickets" href="#">$action.getLowInventoryTicketsCount()</a></span><br />#end<!-- Start:- Added By Manish Sharma for Creating a new Ticket: Category- RTO Refund on 21-Jun-2013 -->#if($action.canViewRTORefunds())<span>RTO Refunds Ticket Count:<a class="rto-refunds-tickets" href="#">$action.getRTORefundsCount()</a></span><br />#end<!-- End:- Added By Manish Sharma for Creating a new Ticket: Category- RTO Refund on 21-Jun-2013 -->#if($action.canViewBulkOrderEnquiry())<span>Bulk Order Enquiry Ticket Count:<a class="bulk-order-enquiry-tickets" href="#">$action.getBulkOrderEnquiryCount()</a></span><br />#end#if($action.canViewProfitMandiTicket())<span>Profit Mandi Ticket Count:<a class="profit-mandi-tickets" href="#">$action.getProfitMandiTicketCount()</a></span><br />#end<br />#if($action.canViewOrderCancellation())<span>Order Cancellation Tickets:<a id="order-cancellation-tickets" href="#">$action.getOrderCancellationCount()</a></span><br />#end#if($action.canViewStorePickupTickets())<span>Store-Pickup Tickets:<a id="store-pickup-tickets" href="#">$action.getOpenStorePickupTicketCount()</a></span><br />#end<span>Unassigned tickets:<a class="unassigned-tickets" href="#">$action.getUnassignedTicketCount()</a></span><br />#if($action.isProfitMandiAgent())<span >Unread customer activities:<a href="#" class="list-customer-activity">$action.getPmCustomerActivityCount()</a></span><br />#else<span >Unread customer activities:<a href="#" class="list-customer-activity">$action.getCustomerActivityCount()</a></span><br />#end<br />#if($action.isProfitMandiAgent())<span >My unread activities:<a href="#" class="list-customer-activity">$action.getPmAgentUnreadActivityCount()</a></span><br />#else<span >My unread activities:<a href="#" class="list-my-unread-activity">$action.getAgentUnreadActivityCount()</a></span><br />#end<span>My open tickets:<a class="my-open-tickets" agentIds="$action.getCurrentAgentEmailId()" href="#">$action.getAgentOpenTicketCount()</a></span><br /><br /><a class="create-ticket" href="#">Create new Ticket</a><br /><a href="#" class="create-activity">Create new Activity</a><br /><br /><a title="Open Advanced search box" class="advanced-search" href="#">Advanced search</a><form id="search" class="hidden"><table ><tr ><td ><label >Search: </label></td><td ><select id="searchEntity" name="searchEntity" class="width10"><option value="Tickets" selected="selected">Tickets</option><option value="Activities">Activities</option></select></td></tr><tr ><td ><label >Ticket Category: </label></td><td ><select id="searchCategories" name="category" class="width10" size="4"><option value="" selected="selected">- ANY -</option>#foreach( $category in $action.getTicketCategories() )<option value="$category.name()">$category.name()</option>#end</select></td></tr><tr id="activityTypes" class="hidden"><td ><label id="activityType">Activity type: </label></td><td ><select id="searchActivityTypes" name="type" class="width10" size="4"><option value="" selected="selected">- ANY -</option>#foreach( $type in $action.getActivityTypes() )<option value="$type.name()">$type.name()</option>#end</select></td></tr><tr ><td ><label id="assignee">Assignee(s): </label><label id="creator" class="hidden">Creator(s): </label></td><td ><select id="agentIds" name="agentIds" class="width10" multiple="multiple" size="5">#foreach( $agent in $action.getAllAgents() )#if($agent.getEmailId() == $action.getCurrentAgentEmailId())<option value="$agent.getEmailId()" selected="selected">$agent.getEmailId()</option>#else<option value="$agent.getEmailId()">$agent.getEmailId()</option>#end#end</select></td></tr><!-- Start:- Added By Manish Sharma for Searching Tickets/Activities using Mobile No. on 21-Jun-2013 --><tr><td><label id="customerMobileNumber">Customer Mobile No: </br> (Enter 10 digit Mobile No.)</label></td><td ><input size="10" name="customerMobileNumber" id="customerMobileNumber" type="text" value="" maxlength="10" /> </td></tr><!-- End:- Added By Manish Sharma for Searching Tickets/Activities using Mobile No. on 21-Jun-2013 --><tr ><td ><label >Start timestamp: </label></td><td ><input name="startTimestamp" type="text" value="$action.getYesterday()"/> </td></tr><tr ><td ><label >End timestamp: </label></td><td ><input name="endTimestamp" type="text" value="$action.getToday()"/> </td></tr><tr ><td ></td><td><input type="submit" value="Search"/></td></tr></table></form><br />#if($action.canViewAllOpenTickets())<a href="#" class="open-tickets">View All Open Tickets</a>#end<br/>#if($action.canManageAgents())<a href="#" class="manage-agents">Manage Agents</a>#end</div><div id="infopane"><div id="spinner-div" class="hidden"><img id="ajax-img" src="images/ajax-loader.gif" /></div><span>Please enter user id(email), user mobile no, order id or ticket id.</span>#set($messages = $action.getActionMessages())#if($messages && $messages.size() != 0)#foreach($message in $messages)<br/>$message#end#end#set($messages = $action.getActionErrors())#if($messages && $messages.size() != 0)#foreach($message in $messages)<span class="error"><br/>$message</span>#end#end</div></div><div id="footer"></div><script type="text/javascript" charset="utf-8">$(function(){#if($action.getTicketId() && not $action.getTicketId().isEmpty())loadTickets('infopane', "/crm/tickets!searchTickets?id=" + $action.getTicketId(), $action.getTicketId());#endsetInterval(refreshSidebar, 60000);});</script></body></html>