Subversion Repositories SmartDukaan

/**
 * 
 */
package in.shop2020.crm.domain;

import in.shop2020.crm.TicketCategory;
import in.shop2020.crm.TicketPriority;
import in.shop2020.crm.TicketStatus;

import java.text.ParseException;
import java.util.Date;

/**
 * Domain class for tickets in CRM. Many other fields of ticket are tracked via
 * activity. Especially the ones that can change through the lifetime of a
 * ticket. A ticket should be thought of as a series of activities.
 * 
 * @author mandeep
 */
public class Ticket {
    private long           id;
    private Long           customerId;
    private Date           openDate;
    private Date           closeDate;
    private long           creatorId;
    private String         description;
    private TicketStatus   status;
    private TicketPriority priority;
    private TicketCategory category;
    private Long           assigneeId;

    // Fields from user communication
    private Long           orderId;
    private String         airwayBillNo;
    private String         productName;

    // fields for unregistered users
    private String         customerEmailId;
    private String         customerMobileNumber;
    private String         customerName;

    /**
     * Converts thrift ticket object representation to our domain object
     * 
     * @param tticket
     * @return
     * @throws ParseException
     */
    public static Ticket create(in.shop2020.crm.Ticket tticket)
            throws ParseException {
        Ticket ticket = new Ticket();
        ticket.id = tticket.getId();
        ticket.creatorId = tticket.getCreatorId();
        ticket.category = tticket.getCategory();
        ticket.priority = tticket.getPriority();
        ticket.status = tticket.getStatus();
        ticket.airwayBillNo = tticket.getAirwayBillNo();
        ticket.productName = tticket.getProductName();

        if (tticket.isSetDescription()) {
            ticket.description = tticket.getDescription();
        }

        if (tticket.isSetCustomerId()) {
            ticket.customerId = tticket.getCustomerId();
        }

        if (tticket.isSetCustomerEmailId()) {
            ticket.customerEmailId = tticket.getCustomerEmailId();
        }

        if (tticket.isSetAssigneeId()) {
            ticket.assigneeId = tticket.getAssigneeId();
        }

        if (tticket.isSetOpenDate()) {
            ticket.openDate = new Date(tticket.getOpenDate());
        }

        // Trying to set close date as null in database!
        if (tticket.isSetCloseDate()) {
            ticket.closeDate = new Date(tticket.getCloseDate());
        }

        if (tticket.isSetOrderId()) {
            ticket.orderId = tticket.getOrderId();
        }

        if (tticket.isSetAirwayBillNo()) {
            ticket.airwayBillNo = tticket.getAirwayBillNo();
        }

        if (tticket.isSetProductName()) {
            ticket.productName = tticket.getProductName();
        }

        if (tticket.isSetCustomerMobileNumber()) {
            ticket.customerMobileNumber = tticket.getCustomerMobileNumber();
        }

        if (tticket.isSetCustomerName()) {
            ticket.customerName = tticket.getCustomerName();
        }

        return ticket;
    }

    /**
     * Converts this object to its corresponding thrift representation.
     * 
     * @return
     */
    public in.shop2020.crm.Ticket getThriftTicket() {
        in.shop2020.crm.Ticket tticket = new in.shop2020.crm.Ticket();
        tticket.setId(id);
        tticket.setCreatorId(creatorId);
        tticket.setDescription(description);
        tticket.setCategory(category);
        tticket.setPriority(priority);
        tticket.setStatus(status);
        tticket.setAirwayBillNo(airwayBillNo);
        tticket.setProductName(productName);

        if (customerId != null) {
            tticket.setCustomerId(customerId);
        }

        if (assigneeId != null) {
            tticket.setAssigneeId(assigneeId);
        }

        if (orderId != null) {
            tticket.setOrderId(orderId);
        }

        if (airwayBillNo != null) {
            tticket.setAirwayBillNo(airwayBillNo);
        }

        if (productName != null) {
            tticket.setProductName(productName);
        }

        if (openDate != null) {
            tticket.setOpenDate(openDate.getTime());
        }

        if (closeDate != null) {
            tticket.setCloseDate(closeDate.getTime());
        }

        if (customerEmailId != null) {
            tticket.setCustomerEmailId(customerEmailId);
        }

        if (customerMobileNumber != null) {
            tticket.setCustomerMobileNumber(customerMobileNumber);
        }

        if (customerName != null) {
            tticket.setCustomerName(customerName);
        }

        return tticket;
    }

    public long getId() {
        return id;
    }

    public void setId(long id) {
        this.id = id;
    }

    public Long getCustomerId() {
        return customerId;
    }

    public void setCustomerId(Long customerId) {
        this.customerId = customerId;
    }

    public Date getOpenDate() {
        return openDate;
    }

    public void setOpenDate(Date openDate) {
        this.openDate = openDate;
    }

    public Date getCloseDate() {
        return closeDate;
    }

    public void setCloseDate(Date closeDate) {
        this.closeDate = closeDate;
    }

    public long getCreatorId() {
        return creatorId;
    }

    public void setCreatorId(long creatorId) {
        this.creatorId = creatorId;
    }

    public Long getOrderId() {
        return orderId;
    }

    public void setOrderId(Long orderId) {
        this.orderId = orderId;
    }

    public String getAirwayBillNo() {
        return airwayBillNo;
    }

    public void setAirwayBillNo(String airwayBillNo) {
        this.airwayBillNo = airwayBillNo;
    }

    public String getProductName() {
        return productName;
    }

    public void setProductName(String productName) {
        this.productName = productName;
    }

    public String getDescription() {
        return description;
    }

    public void setDescription(String description) {
        this.description = description;
    }

    public TicketStatus getStatus() {
        return status;
    }

    public void setStatus(TicketStatus status) {
        this.status = status;
    }

    public TicketPriority getPriority() {
        return priority;
    }

    public void setPriority(TicketPriority priority) {
        this.priority = priority;
    }

    public TicketCategory getCategory() {
        return category;
    }

    public void setCategory(TicketCategory category) {
        this.category = category;
    }

    public Long getAssigneeId() {
        return assigneeId;
    }

    public void setAssigneeId(Long assigneeId) {
        this.assigneeId = assigneeId;
    }

    public String getCustomerEmailId() {
        return customerEmailId;
    }

    public void setCustomerEmailId(String customerEmailId) {
        this.customerEmailId = customerEmailId;
    }

    public String getCustomerMobileNumber() {
        return customerMobileNumber;
    }

    public void setCustomerMobileNumber(String customerMobileNumber) {
        this.customerMobileNumber = customerMobileNumber;
    }

    public String getCustomerName() {
        return customerName;
    }

    public void setCustomerName(String customerName) {
        this.customerName = customerName;
    }
}