Rev 2868 | Rev 5542 | Go to most recent revision | Blame | Compare with Previous | Last modification | View Log | RSS feed
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" /><meta name="keywords" content="Terms & Conditions, Saholic.com" /><title>Terms & Conditions | Saholic.com</title>#include ( "templates/commoncssfiles.vm" )</head><body><noscript><p id="noScript">Please allow <em>Javascript</em> in order to function this website correctly!</p></noscript>$action.getHeaderSnippet()<div id="main"><div class="main-content"><div id="registration"><div class="middle"><div style="margin: 0px 60px 0px 60px;"><br><div style="text-align: center; font-family: Verdana;"><a href="#Return">Return</a> | <a href="#Cancel">Cancellation</a> | <a href="#Refund">Refund</a> | <a href="#Ship">Shipping</a> | <a href="#Misc">Miscellaneous</a></div><br style="font-family: Verdana;"><br style="font-family: Verdana;"><h2 style="font-family: Verdana;"><a name="Return"></a>Return Policy</h2><ul style="font-family: Verdana; margin-left: 20px;"><li>We only accept returns if the item received by you is different from what you had ordered or is received in damaged condition.</li><li>Ifyour order qualifies under our return policy then please raise aconcern with us within 48 Hours of delivery by filling the online<a href="/contact-us/?type=return">Return Form</a>. We will be unable to process the return if theconcern is not raised in this stipulated period. We will get back toyou within 48 hrs of receiving your request.</li><li>Please ensurewhile returning the product that the box and all packaging material isintact, including the supplied accessories within. In case of anelectronic item we will not be able to accept a return if the serialnumber of the original seal of the product is missing.</li><li>For anyother defect please get in touch with the nearest service-center of themanufacturer with the original invoice. If you are unable to find aservice center please contact us and we will do our best to assist you.</li><li>Ifyour order qualifies for a return then the return shipping costs willbe borne by us. Please follow the <a href="/contact-us/?type=return">Return Instructions</a>provided by us to help us get the product picked up from your location.</li><li>We will send you a new replacement unit as soon as we receive the return package (subject to availability). </li></ul><br style="font-family: Verdana;"><h2 style="font-family: Verdana;"><a name="Cancel"></a>Cancellation Policy</h2><ul style="font-family: Verdana; margin-left: 20px;"><li>Ifyou want to cancel your order please fill the online <a href="/contact-us/?type=cancel">Order Cancellation Form.</a>We will be able to cancel the order only if we havenot already shipped the products(s). We will not be able to cancel youroder in case we have initiated the shipping process before receivingyour cancellation request.</li><li>In case we are unable to deliver the product(s) you had ordered, we will cancel the order and offer a full refund.</li></ul><br style="font-family: Verdana;"><h2 style="font-family: Verdana;"><a name="Refund"></a>Refund Policy</h2><ul style="margin-left: 20px; font-family: Verdana;"><li>Weprocess refund through the same mode as that of the payment. If youmade the payment through Credit Card/ Debit Card/ Net Banking, we willrefund the amount to the same credit card/ Debit Card/ Net Bankingaccount within 72 hours of approval of cancellation request.</li></ul><br style="font-family: Verdana;"><h2 style="font-family: Verdana; margin-bottom: 5px;"><a name="Ship"></a>Shipping Policy</h2><ul style="font-family: Verdana; margin-left: 20px;"><li><h3>Shipping Cost: </h3></li><ul style="margin-left: 40px;"><li>We offer FREE Shipping on our entire range of products except Products where the offer price is less than Rs.200.</li><li>Tomake the transaction transparent the price mentioned on the website isthe final price. There are no extra taxes, hidden costs or additionalshipping charges.</li></ul><li><h3>Shipping Time: </h3></li><ul style="margin-left: 40px;><li>Weare committed to deliver your order within the promised time mentionedon our website at the time of placing the order, and in good condition.</li><li>Our business days are (Monday - Saturday) except National holidays. </li><li>We use reputed courier agencies to dispatch your orders to ensure that it reaches you within the promised time.</li></ul><li><h3>Tracking: </h3></li><ul style="margin-left: 40px;"><li>You can check the status (including shipping information) of your orders in <a href="/myaccount">My Account</a> section.</li></ul><li><h3>Address: </h3></li><ul style="margin-left: 40px;"><li>We deliver within India only.</li><li>Wewill ship all products that are part of single transaction/order to asingle address specified at the time of placing the order. In case youwish to get some of the products delivered to different addresses, pleaseplace multiple orders.</li></ul><li><h3>Packaging:</h3></li><ul style="margin-left: 40px;"><li>We care for the environment as you do. We pack all your orders in a biodegradable tamper proof polybag. </li><li>Werequest you to check the packing before accepting delivery of the goodsfrom the courier agency. If you find that the packet is not in goodcondition, or if the packaging is tampered with, please refuse to takedelivery and inform us using the online <a href="/contact-us/?type=delivery">Delivery Problem Form.</a>We will arrange for a replacement at the earliest.</li></ul></ul><br style="font-family: Verdana;"><h2 style="font-family: Verdana;"><a name="Misc"></a>Miscellaneous</h2><ul style="margin-left: 20px; font-family: Verdana;"><li>We as a merchant shall be under no liability whatsoever in respect of anyloss or damage arising directly or indirectly out of the decline of authorization forany Transaction, on Account of the Cardholder having exceeded the preset limit mutuallyagreed by us with our acquiring bank from time to time.</li><li>While we make every possible attempt to accurately depict the specificationsof every product, and try to obtain these specifications from reliable sources; occasionallythere may be a mismatch between the features of the actual product and that depicted on oursite due to factors not under our control. We as a merchant shall be under no liabilitywhatsoever in respect of any loss or damage arising directly or indirectly out of such mismatch.In case you observe such a mismatch, please inform us on <a href="mailto:help@saholic.com">help@saholic.com</a> andwe will try our best to get the right information posted on our site as soon as is possible. </li></ul><br/><br/></div></div></div></div></div>>#include("templates/footer.vm")#include ( "templates/commonjsfiles.vm" )</body></html>