Subversion Repositories SmartDukaan

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE mapper PUBLIC "-//mybatis.org//DTD Mapper 3.0//EN" 
"http://mybatis.org/dtd/mybatis-3-mapper.dtd">

<mapper namespace="in.shop2020.crm.persistence.TicketMapper">
  <resultMap type="ticket" id="ticketResult">
    <id property="id" column="id"/>
    <association property="creator" column="creatorId" javaType="agent">
        <id property="id" column="creator_id"/>
        <result property="name" column="creator_name"/>
        <result property="emailId" column="creator_emailId"/>
        <result property="password" column="creator_password"/>
        <result property="managerId" column="creator_managerId"/>
    </association>
    <association property="assignee" column="assigneeId" javaType="agent">
        <id property="id" column="assignee_id"/>
        <result property="name" column="assignee_name"/>
        <result property="emailId" column="assignee_emailId"/>
        <result property="password" column="assignee_password"/>
        <result property="managerId" column="assignee_managerId"/>
    </association>
  </resultMap>

  <insert id="insertTicket" parameterType="ticket" useGeneratedKeys="true" keyProperty="id">
    INSERT INTO ticket
      (customerId, openDate, closeDate, creatorId, description, assigneeId, status,
       priority, category, productName, airwayBillNo, orderId, customerEmailId,
       customerMobileNumber, customerName)
    VALUES
      (#{customerId}, NOW(),  #{closeDate},  #{creatorId}, #{description}, #{assigneeId}, #{status},
       #{priority}, #{category}, #{productName}, #{airwayBillNo}, #{orderId}, #{customerEmailId},
       #{customerMobileNumber}, #{customerName})
  </insert>

  <update id="updateTicket" parameterType="ticket">
    UPDATE ticket
    SET
    <if test="assigneeId != null">
      assigneeId = #{assigneeId},
    </if>
    <if test="status != null">
      status = #{status},
    </if>
    <if test="priority != null">
      priority = #{priority},
    </if>
    <if test="category != null">
      category = #{category},
    </if>
    <if test="description != null">
      description = #{description},
    </if>
    <if test="customerEmailId != null">
      customerEmailId = #{customerEmailId},
    </if>
    <if test="customerName != null">
      customerName = #{customerName},
    </if>
    <if test="customerMobileNumber != null">
      customerMobileNumber = #{customerMobileNumber},
    </if>
    <if test="status != null">
      status = #{status},
    </if>
    <if test="priority != null">
      priority = #{priority},
    </if>
    <if test="category != null">
      category = #{category},
    </if>
    closeDate = #{closeDate}
    WHERE id = #{id}
  </update>

  <select id="getUnassignedTickets" resultType="ticket">
    SELECT * FROM ticket
    WHERE assigneeId IS NULL
    ORDER BY openDate DESC
  </select>

  <select id="getTickets" parameterType="searchFilter" resultType="ticket">
    SELECT t.*,
    c.id AS creator_id,
    c.name AS creator_name,
    c.emailId AS creator_emailId,
    c.password AS creator_password,
    c.managerId AS creator_managerId,
    a.id AS assignee_id,
    a.name AS assignee_name,
    a.emailId AS assignee_emailId,
    a.password AS assignee_password,
    a.managerId AS assignee_managerId
    FROM ticket t
    LEFT JOIN agent c
        ON (c.id = t.creatorId)
    LEFT JOIN agent a
        ON (a.id = t.assigneeId)
    <where>
    <if test="ticketId != null">
        AND t.id = #{ticketId}
    </if>
    <if test="ticketAssigneeIds != null">
        AND t.assigneeId IN 
        <foreach collection="ticketAssigneeIds" item="ticketAssigneeId"
                 index="index" open="(" close=")" separator=",">
            #{ticketAssigneeId}
        </foreach>
    </if>
    <if test="customerId != null">
        AND t.customerId = #{customerId}
    </if>
    <if test="startTimestamp != null">
        AND t.openDate &gt; #{startTimestamp}
    </if>
    <if test="endTimestamp != null">
        AND t.openDate &lt; #{endTimestamp}
    </if>
    <if test="customerEmailId != null">
        AND t.customerEmailId = #{customerEmailId}
    </if>
    <if test="customerMobileNumber != null">
        AND t.customerMobileNumber = #{customerMobileNumber}
    </if>
    <if test="ticketStatus != null">
        AND status = #{ticketStatus}
    </if>
    <if test="ticketPriority != null">
        AND priority = #{ticketPriority}
    </if>
    <if test="ticketCategory != null">
        AND category = #{ticketCategory}
    </if>
    </where>
    ORDER BY t.openDate DESC
  </select>
</mapper>