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Rev 35604 Rev 35626
Line 37... Line 37...
37 
	$(document).on('click', ".create-region", function() {
 37 
	$(document).on('click', ".create-region", function() {
38 
		loadCreateRegion("main-content");
 38 
		loadCreateRegion("main-content");
39 
	});
 39 
	});
40 
	$(document).on('click', "#manager-ticket-search-by-partner-name",
 40 
	$(document).on('click', "#manager-ticket-search-by-partner-name",
41 
		function() {
 41 
		function() {
42 
			var searchContent = $(this).data('id');
 - 
 
43 
			var searchValue = $("#typeaheadpartnername").val();
 42 
			if ($("#manager-ticket-content-area").length) {
44 
			var searchType = $("#managersearchType").val();
 43 
				refreshManagerTicketTable(0);
45 
			var managerTicketStatus = $("#managerTicketStatus").val();
 - 
 
46 
			var managerTicketorderBy = $("#managerTicketorderBy").val();
 44 
			} else if ($("#partner-ticket-content-area").length) {
47 
			if (typeof (searchContent) == "undefined" || !searchContent) {
 - 
 
48 
				searchContent = "";
 45 
				refreshPartnerTicketTable();
49 
			}
 46 
			}
50 
 
 - 
 
51 
			loadManagerTicket("main-content", managerTicketStatus,
 - 
 
52 
				managerTicketorderBy, searchType, searchContent,
 - 
 
53 
				searchValue);
 - 
 
54 
 
 - 
 
55 
		});
 47 
		});
56 
	$(document).on('click', "#retailer-details-search-button-by-ticketId",
 48 
	$(document).on('click', "#retailer-details-search-button-by-ticketId",
57 
		function() {
 49 
		function() {
58 
			var searchContent = $("#search-by-ticketId").val();
 50 
			var searchContent = $("#search-by-ticketId").val();
59 
			var searchType = $("#managersearchType").val();
 - 
 
60 
			var managerTicketStatus = $("#managerTicketStatus").val();
 - 
 
61 
			var managerTicketorderBy = $("#managerTicketorderBy").val();
 - 
 
62 
			if (typeof (searchContent) == "undefined" || !searchContent) {
 - 
 
63 
				searchContent = "";
 - 
 
64 
			}
 - 
 
65 
			if (searchContent == "" || searchContent == undefined
 51 
			if (searchContent == "" || searchContent == undefined
66 
				|| searchContent == null) {
 52 
				|| searchContent == null) {
67 
				alert("Input field can't be empty");
 53 
				alert("Input field can't be empty");
68 
				return false;
 54 
				return false;
69 
			}
 55 
			}
70 
			loadManagerTicket("main-content", managerTicketStatus,
 56 
			if ($("#manager-ticket-content-area").length) {
- 
 
 57 
				refreshManagerTicketTable(0);
71 
				managerTicketorderBy, searchType, searchContent, null);
 58 
			} else if ($("#partner-ticket-content-area").length) {
- 
 
 59 
				refreshPartnerTicketTable();
72 
 
 60 
			}
73 
		});
 61 
		});
74 
	$(document).on('click', "#assignee-ticket-search-by-partner-name",
 62 
	$(document).on('click', "#assignee-ticket-search-by-partner-name",
75 
		function() {
 63 
		function() {
76 
			var searchContent = $(this).data('id');
 - 
 
77 
			var searchValue = $("#typeaheadpartnernameforassignee").val();
 - 
 
78 
			var searchType = $("#assigneesearchType").val();
 - 
 
79 
			var ticketStatus = $("#ticketStatus").val();
 - 
 
80 
			var ticketorderBy = $("#orderBy").val();
 - 
 
81 
			console.log(ticketStatus);
 - 
 
82 
			console.log(ticketorderBy);
 64 
			refreshMyTicketTable(0);
83 
			console.log(searchValue);
 - 
 
84 
			if (typeof (searchContent) == "undefined" || !searchContent) {
 - 
 
85 
				searchContent = "";
 - 
 
86 
			}
 - 
 
87 
 
 - 
 
88 
			loadMyTicket("main-content", ticketStatus, ticketorderBy,
 - 
 
89 
				searchType, searchContent, searchValue);
 - 
 
90 
 
 - 
 
91 
		});
 65 
		});
92 
	$(document).on('click', "#assignee-retailer-details-search-button-by-ticketId",
 66 
	$(document).on('click', "#assignee-retailer-details-search-button-by-ticketId",
93 
		function() {
 67 
		function() {
94 
			var searchContent = $("#assignee-search-by-ticketId").val();
 68 
			var searchContent = $("#assignee-search-by-ticketId").val();
95 
			var searchType = $("#assigneesearchType").val();
 - 
 
96 
			var ticketStatus = $("#ticketStatus").val();
 - 
 
97 
			var ticketorderBy = $("#orderBy").val();
 - 
 
98 
			if (typeof (searchContent) == "undefined" || !searchContent) {
 - 
 
99 
				searchContent = "";
 - 
 
100 
			}
 - 
 
101 
			if (searchContent == "" || searchContent == undefined
 69 
			if (searchContent == "" || searchContent == undefined
102 
				|| searchContent == null) {
 70 
				|| searchContent == null) {
103 
				alert("Input field can't be empty");
 71 
				alert("Input field can't be empty");
104 
				return false;
 72 
				return false;
105 
			}
 73 
			}
106 
			console.log(ticketStatus);
 - 
 
107 
			console.log(ticketorderBy);
 74 
			refreshMyTicketTable(0);
108 
			loadMyTicket("main-content", ticketStatus, ticketorderBy,
 - 
 
109 
				searchType, searchContent, null);
 - 
 
110 
 
 - 
 
111 
		});
 75 
		});
112 
 
 76 
 
113 
	$(document).on('click', ".ticket-last-activity", function() {
 77 
	$(document).on('click', ".ticket-last-activity", function() {
114 
		var ticketId = $(this).data('ticketid');
 78 
		var ticketId = $(this).data('ticketid');
115 
		var activity = $(this).data('activity');
 79 
		var activity = $(this).data('activity');
Line 386... Line 350...
386 
		 * console.log(documentIds);
 350 
		 * console.log(documentIds);
387 
		 */
 351 
		 */
388 
 
 352 
 
389 
	});
 353 
	});
390 
 
 354 
 
391 
	$(document).on('click', "#tickets-paginated .next",
 - 
 
392 
		function() {
 - 
 
393 
			var searchType = $("#assigneesearchType").val();
 - 
 
394 
			var ticketStatus = $("#ticketStatus").val();
 - 
 
395 
			var ticketStatus = $("#ticketStatus").val();
 - 
 
396 
			var orderBy = $("#orderBy").val();
 - 
 
397 
			var params;
 - 
 
398 
			if (searchType == "" || searchType == undefined
 - 
 
399 
				|| searchType == null || searchType == "TICKET_ID") {
 - 
 
400 
				params = {
 - 
 
401 
					"ticketStatus": ticketStatus,
 355 
	// AJAX pagination for My Ticket
402 
					"orderby": orderBy
 - 
 
403 
				};
 - 
 
404 
			} else {
 - 
 
405 
				var searchTerm = $("#assignee-partner-name-input").val();
 356 
	$(document).on('click', "#ticket-content-area .ticket-page-link", function(e) {
406 
				console.log(searchTerm);
 357 
		e.preventDefault();
407 
				params = {
 - 
 
408 
					"ticketStatus": ticketStatus,
 358 
		refreshMyTicketTable($(this).data('page'));
409 
					"orderby": orderBy,
 - 
 
410 
					"ticketSearchType": searchType,
 - 
 
411 
					"searchTerm": searchTerm
 - 
 
412 
				};
 - 
 
413 
			}
 359 
	});
414 
			loadPaginatedNextItems('/cs/myticketPaginated', params,
 360 
	$(document).on('change', "#ticket-content-area .ticket-page-size", function() {
415 
				'tickets-paginated', 'my-ticket-table',
 - 
 
416 
				'ticket-details-container');
 361 
		refreshMyTicketTable(0);
417 
			$(this).blur();
 - 
 
418 
		});
 362 
	});
419 
 
 363 
 
- 
 
 364 
	// AJAX pagination for Manager Ticket
420 
	$(document).on('click', "#manager-tickets-paginated .previous",
 365 
	$(document).on('click', "#manager-ticket-content-area .manager-ticket-page-link", function(e) {
421 
		function() {
 366 
		e.preventDefault();
- 
 
 367 
		refreshManagerTicketTable($(this).data('page'));
- 
 
 368 
	});
- 
 
 369 
	$(document).on('change', "#manager-ticket-content-area .manager-ticket-page-size", function() {
- 
 
 370 
		refreshManagerTicketTable(0);
- 
 
 371 
	});
422 
 
 372 
 
423 
			var ticketStatus = $("#managerTicketStatus").val();
 - 
 
424 
			var orderBy = $("#managerTicketorderBy").val();
 - 
 
425 
			var searchType = $("#managersearchType").val();
 - 
 
426 
			var params;
 - 
 
427 
			if (searchType == "" || searchType == undefined
 - 
 
428 
				|| searchType == null || searchType == "TICKET_ID") {
 - 
 
429 
				params = {
 - 
 
430 
					"ticketStatus": ticketStatus,
 373 
	// AJAX pagination for Partner Ticket
431 
					"orderby": orderBy
 - 
 
432 
				};
 - 
 
433 
			} else {
 - 
 
434 
				var searchTerm = $("#partner-name-input").val();
 374 
	$(document).on('click', "#partner-ticket-content-area .partner-ticket-page-link", function(e) {
435 
				console.log(searchTerm);
 - 
 
436 
				params = {
 - 
 
437 
					"ticketStatus": ticketStatus,
 - 
 
438 
					"orderby": orderBy,
 375 
		e.preventDefault();
439 
					"ticketSearchType": searchType,
 - 
 
440 
					"searchTerm": searchTerm
 - 
 
441 
				};
 - 
 
442 
			}
 - 
 
443 
			loadPaginatedPreviousItems('/cs/managerTicket-paginated',
 - 
 
444 
				params, 'manager-tickets-paginated',
 - 
 
445 
				'manager-ticket-table',
 376 
		refreshPartnerTicketTable();
446 
				'manager-ticket-details-container');
 - 
 
447 
			$(this).blur();
 - 
 
448 
		});
 377 
	});
449 
	$(document).on('click', "#manager-tickets-paginated .next",
 - 
 
450 
		function() {
 - 
 
451 
			var ticketStatus = $("#managerTicketStatus").val();
 - 
 
452 
			var orderBy = $("#managerTicketorderBy").val();
 - 
 
453 
			var searchType = $("#managersearchType").val();
 - 
 
454 
			var params;
 - 
 
455 
			if (searchType == "" || searchType == undefined
 - 
 
456 
				|| searchType == null || searchType == "TICKET_ID") {
 - 
 
457 
				params = {
 - 
 
458 
					"ticketStatus": ticketStatus,
 - 
 
459 
					"orderby": orderBy
 - 
 
460 
				};
 - 
 
461 
			} else {
 - 
 
462 
				var searchTerm = $("#partner-name-input").val();
 - 
 
463 
				console.log(searchTerm);
 - 
 
464 
				params = {
 - 
 
465 
					"ticketStatus": ticketStatus,
 - 
 
466 
					"orderby": orderBy,
 - 
 
467 
					"ticketSearchType": searchType,
 - 
 
468 
					"searchTerm": searchTerm
 - 
 
469 
				};
 - 
 
470 
			}
 - 
 
471 
 
 378 
 
- 
 
 379 
	// Search form handlers
- 
 
 380 
	$(document).on('submit', "#ticket-search-form", function(e) {
- 
 
 381 
		e.preventDefault();
- 
 
 382 
		refreshMyTicketTable(0);
- 
 
 383 
	});
472 
			loadPaginatedNextItems('/cs/managerTicket-paginated', params,
 384 
	$(document).on('click', "#ticket-search-btn", function() {
- 
 
 385 
		refreshMyTicketTable(0);
- 
 
 386 
	});
473 
				'manager-tickets-paginated', 'manager-ticket-table',
 387 
	$(document).on('click', "#ticket-search-clear", function() {
474 
				'manager-ticket-details-container');
 388 
		$("#ticket-search-input").val('');
475 
			$(this).blur();
 389 
		$(this).hide();
- 
 
 390 
		refreshMyTicketTable(0);
476 
		});
 391 
	});
477 
 
 392 
 
478 
	$(document).on('click', "#tickets-paginated .previous",
 393 
	$(document).on('submit', "#manager-ticket-search-form", function(e) {
479 
		function() {
 - 
 
480 
			var searchType = $("#assigneesearchType").val();
 - 
 
481 
			var ticketStatus = $("#ticketStatus").val();
 - 
 
482 
			var ticketStatus = $("#ticketStatus").val();
 - 
 
483 
			var orderBy = $("#orderBy").val();
 - 
 
484 
			var params;
 394 
		e.preventDefault();
485 
			if (searchType == "" || searchType == undefined
 - 
 
486 
				|| searchType == null || searchType == "TICKET_ID") {
 - 
 
487 
				params = {
 - 
 
488 
					"ticketStatus": ticketStatus,
 395 
		refreshManagerTicketTable(0);
489 
					"orderby": orderBy
 - 
 
490 
				};
 396 
	});
491 
			} else {
 - 
 
492 
				var searchTerm = $("#assignee-partner-name-input").val();
 397 
	$(document).on('click', "#manager-ticket-search-btn", function() {
493 
				console.log(searchTerm);
 398 
		refreshManagerTicketTable(0);
494 
				params = {
 - 
 
495 
					"ticketStatus": ticketStatus,
 - 
 
496 
					"orderby": orderBy,
 - 
 
497 
					"ticketSearchType": searchType,
 - 
 
498 
					"searchTerm": searchTerm
 - 
 
499 
				};
 - 
 
500 
			}
 399 
	});
501 
			loadPaginatedPreviousItems('/cs/myticketPaginated', params,
 400 
	$(document).on('click', "#manager-ticket-search-clear", function() {
502 
				'tickets-paginated', 'my-ticket-table',
 401 
		$("#manager-ticket-search-input").val('');
503 
				'ticket-details-container');
 402 
		$(this).hide();
504 
			$(this).blur();
 403 
		refreshManagerTicketTable(0);
505 
		});
 404 
	});
506 
	$(document).on('click', "#positions-paginated .next",
 405 
	$(document).on('click', "#positions-paginated .next",
507 
		function() {
 406 
		function() {
508 
			loadPaginatedNextItems('/cs/position-paginated', null,
 407 
			loadPaginatedNextItems('/cs/position-paginated', null,
509 
				'positions-paginated', 'position-table',
 408 
				'positions-paginated', 'position-table',
510 
				'position-details-container');
 409 
				'position-details-container');
Line 593... Line 492...
593 
			});
 492 
			});
594 
		});
 493 
		});
595 
	});
 494 
	});
596 
 
 495 
 
597 
 
 496 
 
598 
	$(document).on('change', "#ticketStatus",
 497 
	$(document).on('change', "#ticketStatus", function() {
599 
		function() {
 - 
 
600 
			var ticketStatus = $("#ticketStatus").val();
 - 
 
601 
			var orderBy = $("#orderBy").val();
 - 
 
602 
			var searchType = $("#assigneesearchType").val();
 - 
 
603 
			if (searchType == "" || searchType == undefined
 - 
 
604 
				|| searchType == null) {
 498 
		refreshMyTicketTable(0);
605 
				loadMyTicket("main-content", ticketStatus, orderBy, null,
 - 
 
606 
					null, null);
 - 
 
607 
			} else {
 - 
 
608 
				if (searchType == "PARTNER_NAME") {
 - 
 
609 
					var searchTerm = $("#assignee-partner-name-input")
 - 
 
610 
						.val();
 - 
 
611 
					var searchValue = $("#typeaheadpartnernameforassignee")
 - 
 
612 
						.val();
 - 
 
613 
					loadMyTicket("main-content", ticketStatus, orderBy,
 - 
 
614 
						searchType, searchTerm, searchValue);
 - 
 
615 
				} else {
 - 
 
616 
					var searchTerm = $("#assignee-search-by-ticketId")
 - 
 
617 
						.val();
 - 
 
618 
					loadMyTicket("main-content", ticketStatus, orderBy,
 - 
 
619 
						searchType, searchTerm, null);
 - 
 
620 
				}
 - 
 
621 
			}
 - 
 
622 
		});
 499 
	});
623 
	$(document).on('change', "#orderBy",
 500 
	$(document).on('change', "#orderBy", function() {
624 
		function() {
 - 
 
625 
			var ticketStatus = $("#ticketStatus").val();
 - 
 
626 
			var orderBy = $("#orderBy").val();
 - 
 
627 
			var searchType = $("#assigneesearchType").val();
 - 
 
628 
			if (searchType == "" || searchType == undefined
 - 
 
629 
				|| searchType == null) {
 501 
		refreshMyTicketTable(0);
630 
				loadMyTicket("main-content", ticketStatus, orderBy, null,
 - 
 
631 
					null, null);
 - 
 
632 
			} else {
 - 
 
633 
				if (searchType == "PARTNER_NAME") {
 - 
 
634 
					var searchTerm = $("#assignee-partner-name-input")
 - 
 
635 
						.val();
 - 
 
636 
					var searchValue = $("#typeaheadpartnernameforassignee")
 - 
 
637 
						.val();
 - 
 
638 
					loadMyTicket("main-content", ticketStatus, orderBy,
 - 
 
639 
						searchType, searchTerm, searchValue);
 - 
 
640 
				} else {
 - 
 
641 
					var searchTerm = $("#assignee-search-by-ticketId")
 - 
 
642 
						.val();
 - 
 
643 
					loadMyTicket("main-content", ticketStatus, orderBy,
 - 
 
644 
						searchType, searchTerm, null);
 - 
 
645 
				}
 - 
 
646 
			}
 - 
 
647 
		});
 502 
	});
648 
	$(document).on('change', "#managerTicketStatus",
 503 
	$(document).on('change', "#managerTicketStatus", function() {
649 
		function() {
 - 
 
650 
			var ticketStatus = $("#managerTicketStatus").val();
 504 
		// Check if we're on manager ticket page or partner ticket page
651 
			var orderBy = $("#managerTicketorderBy").val();
 505 
		if ($("#manager-ticket-content-area").length) {
652 
			var searchType = $("#managersearchType").val();
 506 
			refreshManagerTicketTable(0);
653 
			if (searchType == "" || searchType == undefined
 - 
 
654 
				|| searchType == null) {
 - 
 
655 
				loadManagerTicket("main-content", ticketStatus, orderBy,
 - 
 
656 
					null, null, null);
 - 
 
657 
			} else {
 - 
 
658 
				if (searchType == "PARTNER_NAME") {
 - 
 
659 
					var searchTerm = $("#partner-name-input").val();
 507 
		} else if ($("#partner-ticket-content-area").length) {
660 
					var searchValue = $("#typeaheadpartnername").val();
 - 
 
661 
					loadManagerTicket("main-content", ticketStatus,
 - 
 
662 
						orderBy, searchType, searchTerm, searchValue);
 - 
 
663 
				} else {
 - 
 
664 
					var searchTerm = $("#search-by-ticketId").val();
 508 
			refreshPartnerTicketTable();
665 
					loadManagerTicket("main-content", ticketStatus,
 - 
 
666 
						orderBy, searchType, searchTerm, null);
 - 
 
667 
				}
 - 
 
668 
			}
 509 
		}
669 
 
 - 
 
670 
		});
 510 
	});
671 
	$(document).on('change', "#managerTicketorderBy",
 511 
	$(document).on('change', "#managerTicketorderBy", function() {
672 
		function() {
 - 
 
673 
			var ticketStatus = $("#managerTicketStatus").val();
 512 
		if ($("#manager-ticket-content-area").length) {
674 
			var orderBy = $("#managerTicketorderBy").val();
 513 
			refreshManagerTicketTable(0);
675 
			var searchType = $("#managersearchType").val();
 - 
 
676 
			var searchType = $("#managersearchType").val();
 - 
 
677 
			if (searchType == "" || searchType == undefined
 - 
 
678 
				|| searchType == null) {
 - 
 
679 
				loadManagerTicket("main-content", ticketStatus, orderBy,
 - 
 
680 
					null, null, null);
 - 
 
681 
			} else {
 - 
 
682 
				if (searchType == "PARTNER_NAME") {
 - 
 
683 
					var searchTerm = $("#partner-name-input").val();
 514 
		} else if ($("#partner-ticket-content-area").length) {
684 
					var searchValue = $("#typeaheadpartnername").val();
 - 
 
685 
					loadManagerTicket("main-content", ticketStatus,
 - 
 
686 
						orderBy, searchType, searchTerm, searchValue);
 - 
 
687 
				} else {
 - 
 
688 
					var searchTerm = $("#search-by-ticketId").val();
 515 
			refreshPartnerTicketTable();
689 
					loadManagerTicket("main-content", ticketStatus,
 - 
 
690 
						orderBy, searchType, searchTerm, null);
 - 
 
691 
				}
 - 
 
692 
			}
 516 
		}
693 
 
 - 
 
694 
		});
 517 
	});
695 
	$(document).on('change', "#category", function() {
 518 
	$(document).on('change', "#category", function() {
696 
		var categoryId = $("#category").val();
 519 
		var categoryId = $("#category").val();
697 
		//	$("#auth-user-for-category").hide();
 520 
		//	$("#auth-user-for-category").hide();
698 
		loadSubCategories(categoryId);
 521 
		loadSubCategories(categoryId);
699 
	});
 522 
	});
Line 1041... Line 864...
1041 
		"escalationType": escalationType
 864 
		"escalationType": escalationType
1042 
	}
 865 
	}
1043 
	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-ticket", params,
 866 
	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-ticket", params,
1044 
		function(response) {
 867 
		function(response) {
1045 
			if (response == "true") {
 868 
			if (response == "true") {
1046 
				// Close the modal and remove backdrop before reloading
 - 
 
1047 
				$('#theModal').modal('hide');
 869 
				$('#theModal').modal('hide');
1048 
				$('body').removeClass('modal-open');
 870 
				$('body').removeClass('modal-open');
1049 
				$('.modal-backdrop').remove();
 871 
				$('.modal-backdrop').remove();
1050 
				alert("Ticket changed successfully");
 872 
				alert("Ticket changed successfully");
- 
 
 873 
				if ($("#manager-ticket-content-area").length) {
- 
 
 874 
					refreshManagerTicketTable(0);
- 
 
 875 
				} else if ($("#ticket-content-area").length) {
- 
 
 876 
					refreshMyTicketTable(0);
- 
 
 877 
				} else {
1051 
				loadManagerTicket("main-content", null, null, null, null,
 878 
					loadManagerTicket("main-content", null, null, null, null, null);
1052 
					null);
 879 
				}
1053 
			}
 880 
			}
1054 
		});
 881 
		});
1055 
}
 882 
}
1056 
 
 883 
 
1057 
function changeMyPartnerTicket(ticketId, subCategoryId, authUserId, categoryId, escalationType) {
 884 
function changeMyPartnerTicket(ticketId, subCategoryId, authUserId, categoryId, escalationType) {
Line 1063... Line 890...
1063 
		"escalationType": escalationType
 890 
		"escalationType": escalationType
1064 
	}
 891 
	}
1065 
	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-partner-ticket", params,
 892 
	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-partner-ticket", params,
1066 
		function (response) {
 893 
		function (response) {
1067 
			if (response == "true") {
 894 
			if (response == "true") {
1068 
				// Close the modal and remove backdrop before reloading
 - 
 
1069 
				$('#theModal2').modal('hide');
 895 
				$('#theModal2').modal('hide');
1070 
				$('body').removeClass('modal-open');
 896 
				$('body').removeClass('modal-open');
1071 
				$('.modal-backdrop').remove();
 897 
				$('.modal-backdrop').remove();
1072 
				alert("Ticket changed successfully");
 898 
				alert("Ticket changed successfully");
- 
 
 899 
				if ($("#partner-ticket-content-area").length) {
- 
 
 900 
					refreshPartnerTicketTable();
- 
 
 901 
				} else {
1073 
				loadMyPartnerTicket("main-content", null, null, null, null,
 902 
					loadMyPartnerTicket("main-content");
1074 
					null);
 903 
				}
1075 
			}
 904 
			}
1076 
		});
 905 
		});
1077 
}
 906 
}
1078 
 
 907 
 
1079 
 
 908 
 
Line 1175... Line 1004...
1175 
	}
 1004 
	}
1176 
	doPostAjaxRequestWithParamsHandler(context + "/cs/create-last-activity",
 1005 
	doPostAjaxRequestWithParamsHandler(context + "/cs/create-last-activity",
1177 
		params, function(response) {
 1006 
		params, function(response) {
1178 
			if (response == "true") {
 1007 
			if (response == "true") {
1179 
				alert("successfully mark last activity");
 1008 
				alert("successfully mark last activity");
- 
 
 1009 
				if ($("#ticket-content-area").length) {
- 
 
 1010 
					refreshMyTicketTable(0);
- 
 
 1011 
				} else if ($("#manager-ticket-content-area").length) {
- 
 
 1012 
					refreshManagerTicketTable(0);
- 
 
 1013 
				} else if ($("#partner-ticket-content-area").length) {
- 
 
 1014 
					refreshPartnerTicketTable();
- 
 
 1015 
				} else {
1180 
				loadMyTicket("main-content", null, null);
 1016 
					loadMyTicket("main-content", null, null);
- 
 
 1017 
				}
1181 
			}
 1018 
			}
1182 
		});
 1019 
		});
1183 
}
 1020 
}
1184 
 
 1021 
 
1185 
function createPosition(domId, authUserId, categoryId, escalationType,
 1022 
function createPosition(domId, authUserId, categoryId, escalationType,
Line 1270... Line 1107...
1270 
	});
 1107 
	});
1271 
}
 1108 
}
1272 
 
 1109 
 
1273 
function loadActivities(ticketId, assignee, internal, roleType, isCrmUser) {
 1110 
function loadActivities(ticketId, assignee, internal, roleType, isCrmUser) {
1274 
 
 1111 
 
- 
 
 1112 
	// Set current ticket ID for read tracking
- 
 
 1113 
	if (typeof TicketManager !== 'undefined') {
- 
 
 1114 
		TicketManager.setCurrentTicketId(ticketId);
- 
 
 1115 
	}
- 
 
 1116 
 
1275 
	// Show loading spinner
 1117 
	// Show loading spinner
1276 
	$(".activity-container .modal-body").html('<div class="text-center" style="padding:20px;"><i class="fa fa-spinner fa-spin fa-2x"></i><br>Loading...</div>');
 1118 
	$(".activity-container .modal-body").html('<div class="text-center" style="padding:20px;"><i class="fa fa-spinner fa-spin fa-2x"></i><br>Loading...</div>');
1277 
	$("#activityMessage").val("");
 1119 
	$("#activityMessage").val("");
1278 
	$("#ticketIdforactivity").val(ticketId);
 1120 
	$("#ticketIdforactivity").val(ticketId);
1279 
	$("#role").val(roleType);
 1121 
	$("#role").val(roleType);
Line 1387... Line 1229...
1387 
function downloadDocument(documentId, documentName) {
 1229 
function downloadDocument(documentId, documentName) {
1388 
	console.log(documentName)
 1230 
	console.log(documentName)
1389 
	doAjaxGetDownload(context + "/download?documentId=" + documentId,
 1231 
	doAjaxGetDownload(context + "/download?documentId=" + documentId,
1390 
		documentName);
 1232 
		documentName);
1391 
}
 1233 
}
- 
 
 1234 
 
- 
 
 1235 
// AJAX refresh functions for ticket tables (SPA-style, no full page reload)
- 
 
 1236 
 
- 
 
 1237 
function refreshMyTicketTable(page) {
- 
 
 1238 
	var ticketStatus = $("#ticketStatus").val() || "OPENED";
- 
 
 1239 
	var orderBy = $("#orderBy").val() || "DESCENDING";
- 
 
 1240 
	var search = $("#ticket-search-input").val() || "";
- 
 
 1241 
	var pageSize = $("#ticket-content-area .ticket-page-size").val() || "25";
- 
 
 1242 
 
- 
 
 1243 
	var searchType = $("#assigneesearchType").val();
- 
 
 1244 
	var searchTerm = "";
- 
 
 1245 
	if (searchType == "PARTNER_NAME") {
- 
 
 1246 
		searchTerm = $("#assignee-partner-name-input").val() || "";
- 
 
 1247 
	} else if (searchType == "TICKET_ID") {
- 
 
 1248 
		searchTerm = $("#assignee-search-by-ticketId").val() || "";
- 
 
 1249 
	}
- 
 
 1250 
 
- 
 
 1251 
	var url = context + "/cs/myticket-content?ticketStatus=" + encodeURIComponent(ticketStatus)
- 
 
 1252 
		+ "&orderby=" + encodeURIComponent(orderBy)
- 
 
 1253 
		+ "&page=" + (page || 0)
- 
 
 1254 
		+ "&pageSize=" + pageSize
- 
 
 1255 
		+ "&search=" + encodeURIComponent(search);
- 
 
 1256 
 
- 
 
 1257 
	if (searchType && searchType != "") {
- 
 
 1258 
		url += "&ticketSearchType=" + encodeURIComponent(searchType) + "&searchTerm=" + encodeURIComponent(searchTerm);
- 
 
 1259 
	}
- 
 
 1260 
 
- 
 
 1261 
	// Show/hide clear button
- 
 
 1262 
	if (search && search != "") {
- 
 
 1263 
		$("#ticket-search-clear").show();
- 
 
 1264 
	} else {
- 
 
 1265 
		$("#ticket-search-clear").hide();
- 
 
 1266 
	}
- 
 
 1267 
 
- 
 
 1268 
	doGetAjaxRequestHandler(url, function(response) {
- 
 
 1269 
		$('#ticket-content-area').html(response);
- 
 
 1270 
	});
- 
 
 1271 
}
- 
 
 1272 
 
- 
 
 1273 
function refreshManagerTicketTable(page) {
- 
 
 1274 
	var ticketStatus = $("#managerTicketStatus").val() || "OPENED";
- 
 
 1275 
	var orderBy = $("#managerTicketorderBy").val() || "DESCENDING";
- 
 
 1276 
	var search = $("#manager-ticket-search-input").val() || "";
- 
 
 1277 
	var pageSize = $("#manager-ticket-content-area .manager-ticket-page-size").val() || "25";
- 
 
 1278 
 
- 
 
 1279 
	var searchType = $("#managersearchType").val();
- 
 
 1280 
	var searchTerm = "";
- 
 
 1281 
	if (searchType == "PARTNER_NAME") {
- 
 
 1282 
		searchTerm = $("#partner-name-input").val() || "";
- 
 
 1283 
	} else if (searchType == "TICKET_ID") {
- 
 
 1284 
		searchTerm = $("#search-by-ticketId").val() || "";
- 
 
 1285 
	}
- 
 
 1286 
 
- 
 
 1287 
	var url = context + "/cs/managerTicket-content?ticketStatus=" + encodeURIComponent(ticketStatus)
- 
 
 1288 
		+ "&orderby=" + encodeURIComponent(orderBy)
- 
 
 1289 
		+ "&page=" + (page || 0)
- 
 
 1290 
		+ "&pageSize=" + pageSize
- 
 
 1291 
		+ "&search=" + encodeURIComponent(search);
- 
 
 1292 
 
- 
 
 1293 
	if (searchType && searchType != "") {
- 
 
 1294 
		url += "&ticketSearchType=" + encodeURIComponent(searchType) + "&searchTerm=" + encodeURIComponent(searchTerm);
- 
 
 1295 
	}
- 
 
 1296 
 
- 
 
 1297 
	// Show/hide clear button
- 
 
 1298 
	if (search && search != "") {
- 
 
 1299 
		$("#manager-ticket-search-clear").show();
- 
 
 1300 
	} else {
- 
 
 1301 
		$("#manager-ticket-search-clear").hide();
- 
 
 1302 
	}
- 
 
 1303 
 
- 
 
 1304 
	doGetAjaxRequestHandler(url, function(response) {
- 
 
 1305 
		$('#manager-ticket-content-area').html(response);
- 
 
 1306 
	});
- 
 
 1307 
}
- 
 
 1308 
 
- 
 
 1309 
function refreshPartnerTicketTable() {
- 
 
 1310 
	var ticketStatus = $("#managerTicketStatus").val() || "OPENED";
- 
 
 1311 
	var orderBy = $("#managerTicketorderBy").val() || "DESCENDING";
- 
 
 1312 
 
- 
 
 1313 
	var searchType = $("#managersearchType").val();
- 
 
 1314 
	var searchTerm = "";
- 
 
 1315 
	if (searchType == "PARTNER_NAME") {
- 
 
 1316 
		searchTerm = $("#partner-name-input").val() || "";
- 
 
 1317 
	} else if (searchType == "TICKET_ID") {
- 
 
 1318 
		searchTerm = $("#search-by-ticketId").val() || "";
- 
 
 1319 
	}
- 
 
 1320 
 
- 
 
 1321 
	var url = context + "/cs/myPartyTicket-content?ticketStatus=" + encodeURIComponent(ticketStatus)
- 
 
 1322 
		+ "&orderby=" + encodeURIComponent(orderBy);
- 
 
 1323 
 
- 
 
 1324 
	if (searchType && searchType != "") {
- 
 
 1325 
		url += "&ticketSearchType=" + encodeURIComponent(searchType) + "&searchTerm=" + encodeURIComponent(searchTerm);
- 
 
 1326 
	}
- 
 
 1327 
 
- 
 
 1328 
	doGetAjaxRequestHandler(url, function(response) {
- 
 
 1329 
		$('#partner-ticket-content-area').html(response);
- 
 
 1330 
	});
- 
 
 1331 
}