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Rev 35569 Rev 35592
Line 108... Line 108...
108 
			loadMyTicket("main-content", ticketStatus, ticketorderBy,
 108 
			loadMyTicket("main-content", ticketStatus, ticketorderBy,
109 
				searchType, searchContent, null);
 109 
				searchType, searchContent, null);
110 
 
 110 
 
111 
		});
 111 
		});
112 
 
 112 
 
113 
	$(document).on('click', "#ticket-last-activity", function() {
 113 
	$(document).on('click', ".ticket-last-activity", function() {
114 
		var ticketId = $(this).data('ticketid');
 114 
		var ticketId = $(this).data('ticketid');
115 
		var activity = $(this).data('activity');
 115 
		var activity = $(this).data('activity');
116 
		console.log(ticketId);
 116 
		console.log(ticketId);
117 
		console.log(activity);
 117 
		console.log(activity);
118 
		if (confirm("Are you sure!") == true) {
 118 
		if (confirm("Are you sure!") == true) {
Line 235... Line 235...
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			if (confirm("Are you sure you want to change ticket!") == true) {
 235 
			if (confirm("Are you sure you want to change ticket!") == true) {
236 
				changeMyPartnerTicket(ticketId, subCategory, authUserId,
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				changeMyPartnerTicket(ticketId, subCategory, authUserId,
237 
					categoryId, escalationType);
 237 
					categoryId, escalationType);
238 
			}
 238 
			}
239 
		});
 239 
		});
240 
	$(document).on('click', "#edit-ticket", function() {
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	$(document).on('click', ".edit-ticket", function() {
241 
		var ticketId = $(this).data('ticketid1');
 241 
		var ticketId = $(this).data('ticketid1');
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		loadEditTicket(ticketId);
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		loadEditTicket(ticketId);
243 
	});
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	});
244 
 
 244 
 
245 
	$(document).on('click', "#edit-ticket-partner", function () {
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	$(document).on('click', ".edit-ticket-partner", function () {
246 
		var ticketId = $(this).data('ticketid1');
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		var ticketId = $(this).data('ticketid1');
247 
		loadMyPartnerEditTicket(ticketId);
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		loadMyPartnerEditTicket(ticketId);
248 
	});
 248 
	});
249 
 
 249 
 
250 
	$(document).on('click', ".manager-ticket", function() {
 250 
	$(document).on('click', ".manager-ticket", function() {
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	});
 255 
	});
256 
	$(document).on('click', ".ticketType", function() {
 256 
	$(document).on('click', ".ticketType", function() {
257 
		console.log("create Region");
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		console.log("create Region");
258 
		loadCreateRegion("main-content");
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		loadCreateRegion("main-content");
259 
	});
 259 
	});
260 
	$(document).on('click', "#activities", function() {
 260 
	$(document).on('click', ".activities-link", function() {
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		var ticketId = $(this).data('ticketid');
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		var ticketId = $(this).data('ticketid');
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		var assignee = $(this).data('assignee');
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		var assignee = $(this).data('assignee');
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		var internal = $(this).data('internal');
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		var internal = $(this).data('internal');
264 
		var roleType = $(this).data('role');
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		var roleType = $(this).data('role');
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		var isCrmUser = $(this).data('crm');
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		var isCrmUser = $(this).data('crm');
Line 529... Line 529...
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	});
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	});
530 
	$(document).on('click', ".create-ticket-button",
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	$(document).on('click', ".create-ticket-button",
531 
		function() {
 531 
		function() {
532 
			var categoryId = $('#category').val();
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			var categoryId = $('#category').val();
533 
			var subCategoryId = $('#subCategory').val();
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			var subCategoryId = $('#subCategory').val();
- 
 
 534 
			var message = $('#message').val();
- 
 
 535 
 
534 
			if (categoryId == "" || categoryId == null
 536 
			if (categoryId == "" || categoryId == null || categoryId == undefined) {
535 
				|| categoryId == undefined) {
 537 
				alert("Please select a category");
- 
 
 538 
				return false;
- 
 
 539 
			}
- 
 
 540 
			if (subCategoryId == "" || subCategoryId == null || subCategoryId == undefined) {
536 
				alert("select appropriate category");
 541 
				alert("Please select a subcategory");
537 
				return false;
 542 
				return false;
538 
			}
 543 
			}
539 
			if (subCategoryId == "" || subCategoryId == null
 544 
			if (message == "" || message == null || message == undefined || message.trim() == "") {
540 
				|| subCategoryId == undefined) {
 545 
				alert("Please describe your issue");
541 
				alert("select appropriate subCategoryId");
 546 
				$('#message').focus();
542 
				return false;
 547 
				return false;
543 
			}
 548 
			}
544 
			var dialog = bootbox
 - 
 
545 
				.dialog({
 - 
 
546 
					title: "Are you sure want to change create ticket!",
 - 
 
547 
					message: "<div class=form-inline'>"
 - 
 
548 
						+ "<label for='message'>Message:</label>"
 - 
 
549 
						+ "<textarea class='form-control' rows='2' id='message'></textarea>"
 - 
 
550 
						+ "</div>",
 - 
 
551 
					buttons: {
 - 
 
552 
						cancel: {
 - 
 
553 
							label: "cancel",
 - 
 
554 
							className: 'btn-danger',
 - 
 
555 
							callback: function() {
 - 
 
556 
								loadCreateTicket("main-content");
 - 
 
557 
							}
 - 
 
558 
						},
 - 
 
559 
						ok: {
 - 
 
560 
							label: "ok",
 - 
 
561 
							className: 'btn-info',
 - 
 
562 
							callback: function() {
 - 
 
563 
								message = $('#message').val();
 - 
 
564 
								console.log(message);
 - 
 
565 
								if (message == ""
 - 
 
566 
									|| message == null
 - 
 
567 
									|| message == undefined) {
 - 
 
568 
									alert("message field can't be empty");
 - 
 
569 
									return false;
 - 
 
570 
								}
 - 
 
571 
								var params = {
 - 
 
572 
									"categoryId": categoryId,
 - 
 
573 
									"subCategoryId": subCategoryId,
 - 
 
574 
									"message": message
 - 
 
575 
								}
 - 
 
576 
								doPostAjaxRequestWithParamsHandler(
 - 
 
577 
									context
 - 
 
578 
									+ "/cs/createTicket",
 - 
 
579 
									params,
 - 
 
580 
									function(response) {
 - 
 
581 
										if (response == "true") {
 - 
 
582 
											alert("successfully created");
 - 
 
583 
											loadCreateTicket("main-content");
 - 
 
584 
										} else {
 - 
 
585 
											alert("You have reached maximum number of tickets Resolved , pls click on Resolved for the resolved tickets to create new.");
 - 
 
586 
										}
 - 
 
587 
									});
 - 
 
588 
 
 549 
 
- 
 
 550 
			if (confirm("Are you sure you want to create this ticket?")) {
- 
 
 551 
				var params = {
- 
 
 552 
					"categoryId": categoryId,
- 
 
 553 
					"subCategoryId": subCategoryId,
- 
 
 554 
					"message": message
589 
							}
 555 
				};
- 
 
 556 
				doPostAjaxRequestWithParamsHandler(
- 
 
 557 
					context + "/cs/createTicket",
- 
 
 558 
					params,
- 
 
 559 
					function(response) {
- 
 
 560 
						if (response == "true") {
- 
 
 561 
							alert("Ticket created successfully");
- 
 
 562 
							loadCreateTicket("main-content");
- 
 
 563 
						} else {
- 
 
 564 
							alert("You have reached maximum number of unresolved tickets. Please accept resolution for resolved tickets to create new ones.");
590 
						}
 565 
						}
591 
					}
 566 
					});
592 
				});
 567 
			}
593 
 
 - 
 
594 
		});
 568 
		});
595 
	$(document).on('click', ".create-position", function() {
 569 
	$(document).on('click', ".create-position", function() {
596 
		loadCreatePosition("main-content");
 570 
		loadCreatePosition("main-content");
597 
	});
 571 
	});
598 
 
 572