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Rev 24574 Rev 24620
Line 5... Line 5...
5 
		loadCreateCategory("main-content");
 5 
		loadCreateCategory("main-content");
6 
	});
 6 
	});
7 
	$(".create-region").live('click', function() {
 7 
	$(".create-region").live('click', function() {
8 
		loadCreateRegion("main-content");
 8 
		loadCreateRegion("main-content");
9 
	});
 9 
	});
- 
 
 10 
	$("#ticket-last-activity").live('click', function() {
- 
 
 11 
		var ticketId = $(this).data('ticketid');
- 
 
 12 
		var activity = $(this).data('activity');
- 
 
 13 
		console.log(ticketId);
- 
 
 14 
		console.log(activity);
- 
 
 15 
		if (confirm("Are you sure you want to change last activity!") == true) {
- 
 
 16 
			createLastActivity(ticketId, activity);
- 
 
 17 
		}
- 
 
 18 
	});
10 
 
 19 
 
11 
	$("#region").live('change', function() {
 20 
	$("#region").live('change', function() {
12 
		var regionId=$("#region").val();
 21 
		var regionId = $("#region").val();
13 
		console.log(regionId);
 22 
		console.log(regionId);
14 
		loadPartnerForRegion(regionId);
 23 
		loadPartnerForRegion(regionId);
15 
	});
 24 
	});
16 
 
 25 
 
17 
	$(".change-ticket-button")
 26 
	$(".change-ticket-button")
Line 52... Line 61...
52 
		var assignee = $(this).data('assignee');
 61 
		var assignee = $(this).data('assignee');
53 
		console.log(assignee);
 62 
		console.log(assignee);
54 
		loadActivities(ticketId, assignee);
 63 
		loadActivities(ticketId, assignee);
55 
	});
 64 
	});
56 
	$(".my-ticket").live('click', function() {
 65 
	$(".my-ticket").live('click', function() {
57 
		loadMyTicket("main-content", null, null);
 66 
		loadMyTicket("main-content");
58 
	});
 67 
	});
59 
	$("#close-ticket").live('click', function() {
 68 
	$("#close-ticket").live('click', function() {
60 
		var ticketId = $(this).data('ticketid');
 69 
		var ticketId = $(this).data('ticketid');
61 
		closeTicket(ticketId);
 70 
		closeTicket(ticketId);
62 
	});
 71 
	});
Line 184... Line 193...
184 
														params,
 193 
														params,
185 
														function(response) {
 194 
														function(response) {
186 
															if (response == "true") {
 195 
															if (response == "true") {
187 
																alert("successfully created");
 196 
																alert("successfully created");
188 
																loadCreateTicket("main-content");
 197 
																loadCreateTicket("main-content");
- 
 
 198 
															} else {
- 
 
 199 
																alert("You have reached maximum number of tickets , pls click on Resolved for the resolved tickets to create new.");
189 
															}
 200 
															}
190 
														});
 201 
														});
191 
 
 202 
 
192 
											}
 203 
											}
193 
										}
 204 
										}
Line 390... Line 401...
390 
function loadCreateRegion(domId) {
 401 
function loadCreateRegion(domId) {
391 
	doGetAjaxRequestHandler(context + "/cs/createRegion", function(response) {
 402 
	doGetAjaxRequestHandler(context + "/cs/createRegion", function(response) {
392 
		$('#' + domId).html(response);
 403 
		$('#' + domId).html(response);
393 
	});
 404 
	});
394 
}
 405 
}
395 
function loadMyTicket(domId, status, orderBy) {
 406 
function loadMyTicket(domId) {
396 
	if (status == null && orderBy == null) {
 - 
 
397 
		doGetAjaxRequestHandler(context + "/cs/myticket", function(response) {
 - 
 
398 
			$('#' + domId).html(response);
 - 
 
399 
		});
 407 
 
400 
	} else {
 - 
 
401 
		doGetAjaxRequestHandler(context + "/cs/myticket?status=" + status
 408 
	doGetAjaxRequestHandler(context + "/cs/myticket", function(response) {
402 
				+ "&orderBy=" + orderBy, function(response) {
 - 
 
403 
			$('#' + domId).html(response);
 409 
		$('#' + domId).html(response);
404 
		});
 410 
	});
405 
	}
 - 
 
406 
}
 411 
}
407 
 
 412 
 
408 
function loadCreatePartnerRegion(domId) {
 413 
function loadCreatePartnerRegion(domId) {
409 
	doGetAjaxRequestHandler(context + "/cs/createPartnerRegion", function(
 414 
	doGetAjaxRequestHandler(context + "/cs/createPartnerRegion", function(
410 
			response) {
 415 
			response) {
Line 505... Line 510...
505 
			params, function(response) {
 510 
			params, function(response) {
506 
				alert("Sub Category created successfully");
 511 
				alert("Sub Category created successfully");
507 
				loadCreateSubCategory(domId);
 512 
				loadCreateSubCategory(domId);
508 
			});
 513 
			});
509 
}
 514 
}
- 
 
 515 
function createLastActivity(ticketId, activity) {
- 
 
 516 
	var params = {
- 
 
 517 
		"ticketId" : ticketId,
- 
 
 518 
		"lastactivity" : activity
- 
 
 519 
	}
- 
 
 520 
	doPostAjaxRequestWithParamsHandler(context + "/cs/create-last-activity",
- 
 
 521 
			params, function(response) {
- 
 
 522 
				if (response == "true") {
- 
 
 523 
					alert("successfully mark last activity");
- 
 
 524 
					loadMyTicket("main-content");
- 
 
 525 
				}
- 
 
 526 
			});
- 
 
 527 
}
510 
function closeTicket(ticketId) {
 528 
function closeTicket(ticketId) {
511 
	var dialog = bootbox
 529 
	var dialog = bootbox
512 
			.dialog({
 530 
			.dialog({
513 
				title : "Are you sure want to close ticket!",
 531 
				title : "Are you sure want to close ticket!",
514 
				message : "<div class=\"col-lg-6 form-group\">"
 532 
				message : "<div class=\"col-lg-6 form-group\">"
Line 618... Line 636...
618 
						$(".activity-container .modal-body").append(
 636 
						$(".activity-container .modal-body").append(
619 
								partnerMessage);
 637 
								partnerMessage);
620 
					}
 638 
					}
621 
					if (response[i].type = "COMMUNICATION_OUT"
 639 
					if (response[i].type = "COMMUNICATION_OUT"
622 
							&& response[i].createdBy > 0) {
 640 
							&& response[i].createdBy > 0) {
623 
						if(response[i].name){
 641 
						if (response[i].name) {
624 
						var assigneeMessage = "<div class=\"outgoing_msg\">"
 - 
 
625 
								+ "<div class=\"sent_msg\">" +"<span style=color:green>"+"~"+response[i].name+ "<p>"
 - 
 
626 
								+ response[i].message +"</span></p>"
 - 
 
627 
								+ "<span class=\"time_date\">"
 - 
 
628 
								+ response[i].createTimestamp.hour + ":"
 - 
 
629 
								+ response[i].createTimestamp.minute + "|"
 - 
 
630 
								+ response[i].createTimestamp.dayOfMonth + "/"
 - 
 
631 
								+ response[i].createTimestamp.monthValue + "/"
 - 
 
632 
								+ response[i].createTimestamp.year
 - 
 
633 
								+ "</span> </div>" + "</div>";
 - 
 
634 
					}
 - 
 
635 
						else
 - 
 
636 
							{
 - 
 
637 
							var assigneeMessage = "<div class=\"outgoing_msg\">"
 642 
							var assigneeMessage = "<div class=\"outgoing_msg\">"
638 
								+ "<div class=\"sent_msg\">"+ "<p>"
 643 
									+ "<div class=\"sent_msg\">"
- 
 
 644 
									+ "<span style=color:green>"
- 
 
 645 
									+ "~"
- 
 
 646 
									+ response[i].name
- 
 
 647 
									+ "<p>"
639 
								+ response[i].message +"</span></p>"
 648 
									+ response[i].message
- 
 
 649 
									+ "</span></p>"
- 
 
 650 
									+ "<span class=\"time_date\">"
- 
 
 651 
									+ response[i].createTimestamp.hour
- 
 
 652 
									+ ":"
- 
 
 653 
									+ response[i].createTimestamp.minute
- 
 
 654 
									+ "|"
- 
 
 655 
									+ response[i].createTimestamp.dayOfMonth
- 
 
 656 
									+ "/"
- 
 
 657 
									+ response[i].createTimestamp.monthValue
- 
 
 658 
									+ "/"
- 
 
 659 
									+ response[i].createTimestamp.year
- 
 
 660 
									+ "</span> </div>" + "</div>";
- 
 
 661 
						} else {
- 
 
 662 
							var assigneeMessage = "<div class=\"outgoing_msg\">"
- 
 
 663 
									+ "<div class=\"sent_msg\">"
- 
 
 664 
									+ "<p>"
- 
 
 665 
									+ response[i].message
- 
 
 666 
									+ "</span></p>"
640 
								+ "<span class=\"time_date\">"
 667 
									+ "<span class=\"time_date\">"
641 
								+ response[i].createTimestamp.hour + ":"
 668 
									+ response[i].createTimestamp.hour
- 
 
 669 
									+ ":"
642 
								+ response[i].createTimestamp.minute + "|"
 670 
									+ response[i].createTimestamp.minute
- 
 
 671 
									+ "|"
643 
								+ response[i].createTimestamp.dayOfMonth + "/"
 672 
									+ response[i].createTimestamp.dayOfMonth
- 
 
 673 
									+ "/"
644 
								+ response[i].createTimestamp.monthValue + "/"
 674 
									+ response[i].createTimestamp.monthValue
- 
 
 675 
									+ "/"
645 
								+ response[i].createTimestamp.year
 676 
									+ response[i].createTimestamp.year
646 
								+ "</span> </div>" + "</div>";
 677 
									+ "</span> </div>" + "</div>";
647 
							}
 678 
						}
648 
						$(".activity-container .modal-body").append(
 679 
						$(".activity-container .modal-body").append(
649 
								assigneeMessage);
 680 
								assigneeMessage);
650 
					}
 681 
					}
651 
				}
 682 
				}
652 
			});
 683 
			});