Subversion Repositories SmartDukaan

	@GetMapping(value="/cs/managerTicket-paginated")

	public String getL2L3AndL4TicketsPaginated(HttpServletRequest request, @RequestParam(name = "offset", defaultValue = "0") int offset,

			@RequestParam(name = "limit", defaultValue = "10") int limit, Model model) throws ProfitMandiBusinessException

	{

		LoginDetails loginDetails = cookiesProcessor.getCookiesObject(request);

		AuthUser authUser=authRepository.selectByEmailOrMobile(loginDetails.getEmailId());

		List<Ticket> tickets=null;

		if(loginDetails.getEmailId().equals("amandeep.singh@smartdukaan.com"))

		{

		 tickets=ticketRepository.selectAll(offset, limit,Optional.empty());

		}

		else

		{

			tickets=ticketRepository.selectAllByEscalatedUserType(authUser.getId(),EscalationType.L2, offset, limit);

			if(tickets==null)

			{

				tickets=ticketRepository.selectAllByEscalatedUserType(authUser.getId(),EscalationType.L3, offset, limit);

				Map<Integer, CustomRetailer> fofoIdsAndCustomRetailer=csService.getPartnerByFofoIds(tickets);

				model.addAttribute("fofoIdsAndCustomRetailer", fofoIdsAndCustomRetailer);

			}

			else

			{

				Map<Integer, CustomRetailer> fofoIdsAndCustomRetailer=csService.getPartnerByFofoIds(tickets);

				model.addAttribute("fofoIdsAndCustomRetailer", fofoIdsAndCustomRetailer);

			}

		}

		model.addAttribute("tickets", tickets);

		Map<Integer, AuthUser> authUserIdAndAuthUserMap = csService.getAuthUserIdAndAuthUserMap(tickets);

		Map<Integer, TicketSubCategory> subCategoryIdAndSubCategoryMap = csService

				.getSubCategoryIdAndSubCategoryMap(tickets);

		model.addAttribute("tickets", tickets);

		model.addAttribute("authUserIdAndAuthUserMap", authUserIdAndAuthUserMap);

		model.addAttribute("subCategoryIdAndSubCategoryMap", subCategoryIdAndSubCategoryMap);

		return "managerTicket-paginated";

	}

	@GetMapping(value="/cs/edit-ticket")

	public String getEditTicket(HttpServletRequest request,@RequestParam(name="ticketId",defaultValue="0")int ticketId,Model model)

	{

		Ticket ticket=ticketRepository.selectById(ticketId);

		List<TicketCategory> ticketCategories=csService.getAllTicketCategotyFromSubCategory();

		TicketSubCategory ticketSubCategory=ticketSubCategoryRepository.selectById(ticket.getSubCategoryId());

		List<TicketSubCategory> ticketSubCategories=ticketSubCategoryRepository.selectAll(ticketSubCategory.getcategoryId());

		List<AuthUser> authUsers=authRepository.selectAll();

		model.addAttribute("ticket", ticket);

		model.addAttribute("ticketCategories", ticketCategories);

		model.addAttribute("ticketSubCategories", ticketSubCategories);

		model.addAttribute("authUsers",authUsers);

		return "edit-ticket-modal";

	}

	@PostMapping(value="/cs/edit-ticket")

	public String editTicket(HttpServletRequest request,@RequestParam(name="ticketId",defaultValue="0")int ticketId,@RequestParam(name="subCategoryId",defaultValue="0")int subCategoryId,@RequestParam(name="authUserId",defaultValue="0")int authUserId,Model model) throws Exception

	{

		LOGGER.info(ticketId);

		Ticket ticket=ticketRepository.selectById(ticketId);

		LOGGER.info(ticket);

		ticket.setAssigneeId(authUserId);

		ticket.setL1AuthUser(authUserId);

		ticket.setSubCategoryId(subCategoryId);

		ticket.setUpdateTimestamp(LocalDateTime.now());

		ticket.setL2EscalationTimestamp(ticket.getUpdateTimestamp().plusDays(2));

		ticket.setL3EscalationTimestamp(ticket.getL2EscalationTimestamp().plusDays(2));

		ticket.setLastEscalationTimestamp(ticket.getL3EscalationTimestamp().plusDays(2));

		ticketRepository.persist(ticket);

		model.addAttribute("response", mvcResponseSender.createResponseString(true));

		return "response";

	}