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import javax.servlet.http.HttpServletRequest;
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import javax.servlet.http.HttpServletRequest;
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import org.apache.logging.log4j.LogManager;
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import org.apache.logging.log4j.LogManager;
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import org.apache.logging.log4j.Logger;
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import org.apache.logging.log4j.Logger;
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import org.apache.logging.log4j.message.Message;
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import org.springframework.beans.factory.annotation.Autowired;
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import org.springframework.beans.factory.annotation.Autowired;
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import org.springframework.stereotype.Controller;
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import org.springframework.stereotype.Controller;
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import org.springframework.transaction.annotation.Transactional;
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import org.springframework.transaction.annotation.Transactional;
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import org.springframework.ui.Model;
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import org.springframework.ui.Model;
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import org.springframework.web.bind.annotation.GetMapping;
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import org.springframework.web.bind.annotation.GetMapping;
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import com.spice.profitmandi.dao.entity.fofo.ActivityType;
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import com.spice.profitmandi.dao.entity.fofo.ActivityType;
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import com.spice.profitmandi.dao.enumuration.cs.EscalationType;
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import com.spice.profitmandi.dao.enumuration.cs.EscalationType;
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import com.spice.profitmandi.dao.repository.auth.AuthRepository;
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import com.spice.profitmandi.dao.repository.auth.AuthRepository;
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import com.spice.profitmandi.dao.repository.cs.ActivityRepository;
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import com.spice.profitmandi.dao.repository.cs.ActivityRepository;
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import com.spice.profitmandi.dao.repository.cs.CsService;
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import com.spice.profitmandi.dao.repository.cs.CsService;
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import com.spice.profitmandi.dao.repository.cs.PartnerRegionRepository;
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import com.spice.profitmandi.dao.repository.cs.PositionRepository;
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import com.spice.profitmandi.dao.repository.cs.PositionRepository;
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import com.spice.profitmandi.dao.repository.cs.RegionRepository;
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import com.spice.profitmandi.dao.repository.cs.RegionRepository;
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import com.spice.profitmandi.dao.repository.cs.TicketCategoryRepository;
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import com.spice.profitmandi.dao.repository.cs.TicketCategoryRepository;
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import com.spice.profitmandi.dao.repository.cs.TicketRepository;
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import com.spice.profitmandi.dao.repository.cs.TicketRepository;
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import com.spice.profitmandi.dao.repository.cs.TicketSubCategoryRepository;
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import com.spice.profitmandi.dao.repository.cs.TicketSubCategoryRepository;
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import com.spice.profitmandi.dao.repository.dtr.UserRepository;
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import com.spice.profitmandi.service.authentication.RoleManager;
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import com.spice.profitmandi.service.authentication.RoleManager;
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import com.spice.profitmandi.service.slab.TargetSlabService;
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import com.spice.profitmandi.service.slab.TargetSlabService;
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import com.spice.profitmandi.service.user.RetailerService;
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import com.spice.profitmandi.service.user.RetailerService;
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import com.spice.profitmandi.web.model.LoginDetails;
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import com.spice.profitmandi.web.model.LoginDetails;
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import com.spice.profitmandi.web.util.CookiesProcessor;
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import com.spice.profitmandi.web.util.CookiesProcessor;
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	@Autowired
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	@Autowired
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	private RegionRepository regionRepository;
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	private RegionRepository regionRepository;
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	@Autowired
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	@Autowired
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	private PartnerRegionRepository partnerRegionRepository;
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	@Autowired
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	private TargetSlabService targetSlabService;
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	private TargetSlabService targetSlabService;
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	@Autowired
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	@Autowired
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	private RetailerService retailerService;
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	private RetailerService retailerService;
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		return "response";
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		return "response";
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	}
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	}
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	@GetMapping(value = "/cs/createTicket")
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	@GetMapping(value = "/cs/createTicket")
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	public String createTicket(HttpServletRequest request, Model model) {
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	public String createTicket(HttpServletRequest request, Model model) {
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		List<TicketCategory> ticketCategories = ticketCategoryRepository.selectAll();
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		List<TicketCategory> ticketCategories=csService.getAllTicketCategotyFromSubCategory();
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		model.addAttribute("ticketCategories", ticketCategories);
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		model.addAttribute("ticketCategories", ticketCategories);
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		return "create-ticket";
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		return "create-ticket";
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	}
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	}
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	@GetMapping(value = "/cs/getSubCategoriesByCategoryId")
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	@GetMapping(value = "/cs/getSubCategoriesByCategoryId")
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		}
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		}
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		return "response";
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		return "response";
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	}
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	}
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	@PostMapping(value="/cs/closeTicket")
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	@PostMapping(value="/cs/closeTicket")
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	public String closeTicket(HttpServletRequest request,
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	public String closeTicket(HttpServletRequest request,
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			@RequestParam(name = "ticketId", defaultValue = "0") int ticketId,Model model) throws Exception
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			@RequestParam(name = "ticketId", defaultValue = "0") int ticketId,
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			@RequestParam (name="happyCode")String happyCode,Model model) throws Exception
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	{
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	{
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		Ticket ticket=ticketRepository.selectById(ticketId);
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		Ticket ticket=ticketRepository.selectById(ticketId);
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		if(ticket.getHappyCode().equals(happyCode))
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		{
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		ticket.setCloseTimestamp(LocalDateTime.now());
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		ticket.setCloseTimestamp(LocalDateTime.now());
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		ticketRepository.persist(ticket);
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		ticketRepository.persist(ticket);
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		model.addAttribute("response", mvcResponseSender.createResponseString(true));
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		model.addAttribute("response", mvcResponseSender.createResponseString(true));
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		}
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		else
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		{
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			throw new ProfitMandiBusinessException("Ticket",ticketId, "Happy Code can't match");
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		}
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		return "response";
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		return "response";
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	}
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	}
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	@GetMapping(value="/cs/managerTicket")
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	public String getL2L3AndL4Tickets(HttpServletRequest request, @RequestParam(name = "offset", defaultValue = "0") int offset,
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			@RequestParam(name = "limit", defaultValue = "10") int limit, Model model) throws ProfitMandiBusinessException
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	{
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		LoginDetails loginDetails = cookiesProcessor.getCookiesObject(request);
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		long size = 0;
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		AuthUser authUser=authRepository.selectByEmailOrMobile(loginDetails.getEmailId());
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		List<Ticket> tickets=null;
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		if(loginDetails.getEmailId().equals(""))
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		{
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		 tickets=ticketRepository.selectAll(offset, limit,Optional.empty());
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		 size=ticketRepository.selectAllCount();
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		}
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		else
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		{
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			tickets=ticketRepository.selectAllByEscalatedUserType(authUser.getId(),EscalationType.L2, offset, limit);
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			if(tickets==null)
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			{
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				tickets=ticketRepository.selectAllByEscalatedUserType(authUser.getId(),EscalationType.L3, offset, limit);
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				size=ticketRepository.selectAllCountByEscalatedUserType(authUser.getId(),EscalationType.L3);
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				Map<Integer, CustomRetailer> fofoIdsAndCustomRetailer=csService.getPartnerByFofoIds(tickets);
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				model.addAttribute("fofoIdsAndCustomRetailer", fofoIdsAndCustomRetailer);
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			}
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			else
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			{
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				size=ticketRepository.selectAllCountByEscalatedUserType(authUser.getId(),EscalationType.L2);
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				Map<Integer, CustomRetailer> fofoIdsAndCustomRetailer=csService.getPartnerByFofoIds(tickets);
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				model.addAttribute("fofoIdsAndCustomRetailer", fofoIdsAndCustomRetailer);
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			}
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		}
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		if (size < limit) {
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			model.addAttribute("end", offset + size);
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		} else {
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			model.addAttribute("end", offset + limit);
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		}
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		model.addAttribute("start", offset + 1);
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		model.addAttribute("size", size);
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		model.addAttribute("tickets", tickets);
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		Map<Integer, AuthUser> authUserIdAndAuthUserMap = csService.getAuthUserIdAndAuthUserMap(tickets);
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		Map<Integer, TicketSubCategory> subCategoryIdAndSubCategoryMap = csService
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				.getSubCategoryIdAndSubCategoryMap(tickets);
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		model.addAttribute("tickets", tickets);
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		model.addAttribute("authUserIdAndAuthUserMap", authUserIdAndAuthUserMap);
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		model.addAttribute("subCategoryIdAndSubCategoryMap", subCategoryIdAndSubCategoryMap);
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		return "managerTicket";
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	}
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}
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}