| Line 382... |
Line 382... |
| 382 |
ticket.setUpdateTimestamp(LocalDateTime.now());
|
382 |
ticket.setUpdateTimestamp(LocalDateTime.now());
|
| 383 |
ticket.setL2EscalationTimestamp(ticket.getUpdateTimestamp().plusDays(2));
|
383 |
ticket.setL2EscalationTimestamp(ticket.getUpdateTimestamp().plusDays(2));
|
| 384 |
ticket.setL3EscalationTimestamp(ticket.getL2EscalationTimestamp().plusDays(2));
|
384 |
ticket.setL3EscalationTimestamp(ticket.getL2EscalationTimestamp().plusDays(2));
|
| 385 |
ticket.setLastEscalationTimestamp(ticket.getL3EscalationTimestamp().plusDays(2));
|
385 |
ticket.setLastEscalationTimestamp(ticket.getL3EscalationTimestamp().plusDays(2));
|
| 386 |
int l3Auth = this.getAuthUserId(categoryId, EscalationType.L3, ticket.getFofoId());
|
386 |
int l3Auth = this.getAuthUserId(categoryId, EscalationType.L3, ticket.getFofoId());
|
| 387 |
int l1Auth = this.getAuthUserId(categoryId, EscalationType.L1, ticket.getFofoId());
|
- |
|
| 388 |
int l2Auth = this.getAuthUserId(categoryId, EscalationType.L2, ticket.getFofoId());
|
387 |
int l2Auth = this.getAuthUserId(categoryId, EscalationType.L2, ticket.getFofoId());
|
| - |
|
388 |
int l1Auth = this.getAuthUserId(categoryId, EscalationType.L1, ticket.getFofoId());
|
| 389 |
LOGGER.info(l1Auth + "-" + l2Auth + "-" + l3Auth);
|
389 |
LOGGER.info(l1Auth + "-" + l2Auth + "-" + l3Auth);
|
| 390 |
if (l1Auth == 0) {
|
390 |
if (l1Auth == 0) {
|
| 391 |
if (l2Auth == 0) {
|
391 |
if (l2Auth == 0) {
|
| 392 |
this.setAssignment(ticket, ticketAssigned);
|
392 |
this.setAssignment(ticket, ticketAssigned);
|
| 393 |
} else {
|
393 |
} else {
|